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Retail and Customer Service Associate
2 months ago
Job Title: Retail and Customer Service Associate
Location: New Orleans, USA
Company: Global Partners
About Us: Global Partners is a leading international consultancy firm known for delivering outstanding business solutions and exceptional customer service. Our dedication to excellence and innovation is the cornerstone of our success. We are expanding our team and looking for a motivated and customer-focused Retail and Customer Service Associate to join us in New Orleans.
Job Description: As a Retail and Customer Service Associate at Global Partners, you will be responsible for providing excellent service to our customers, managing sales transactions, and maintaining a well-organized retail environment. Your role will combine retail responsibilities with direct customer service, ensuring that every client has a positive and memorable experience.
Key Responsibilities:
- Greet and assist customers with a friendly and professional attitude.
- Handle cash, credit, and debit transactions accurately and efficiently.
- Maintain a clean, organized, and visually appealing sales floor.
- Provide detailed information about products and services to customers.
- Process returns and exchanges in accordance with company policies.
- Assist with stocking shelves, arranging displays, and monitoring inventory levels.
- Address and resolve customer inquiries, issues, or complaints promptly.
- Collaborate with team members to ensure a seamless and enjoyable shopping experience.
- Perform regular inventory checks and help with restocking as needed.
- Follow all company policies and procedures to ensure a secure and efficient work environment.
Qualifications:
- Previous experience in retail or customer service is preferred.
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational abilities.
- Ability to multitask and work effectively in a busy environment.
- Proficiency in using point-of-sale (POS) systems and basic computer applications.
- A friendly and positive attitude with a commitment to providing outstanding customer service.
- High school diploma or equivalent; additional education or certifications in retail management or related fields are a plus.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A supportive and collaborative work environment.
- Convenient New Orleans location with modern facilities.
- Regular team-building activities and social events.
How to Apply: If you are enthusiastic about retail and customer service and eager to join a dynamic team at a global consultancy firm, we would love to hear from you. Please send your resume and a cover letter detailing your relevant experience and why you would be a great fit for this role.
Global Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Global Partners and be a part of a team that values excellence, innovation, and exceptional customer experiences
