Store Manager
3 weeks ago
Description
Primary Responsibilities
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Recruits, trains, supervises and appraises staff.
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Insures accurate and timely time card management for both self and staff.
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Upholds dress code standards for both self and staff.
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Uses provided company tools and processes to document performance of staff.
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Models integrity to staff and treats others with respect.
Oversees day-to-day retail operations
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Signs customers up for the cake club and explains the benefits.
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Create store plan and schedules within labor budget.
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Completes all assigned duties within the deadline.
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Resolves customer issues quickly and delivers appropriate solutions to make customers happy.
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Manages retail inventory variance as well as timely inventory completion.
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Responsible for cash variance for both sales and petty cash.
Maintains exceptional quality of all products.
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Utilizes FIFO guidelines and reducing waste.
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Maintains store cleanliness and appearance.
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Uses operational tools to insure completion of opening and closing duties.
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Ensures compliance with health and safety regulations.
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Follows appropriate slicing guidelines.
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Provides meaningful feedback for the DM with suggestions for improvement.
Focuses on Company Engagement
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Engages in monthly promotional goals.
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Asks questions if something is unclear and seeks out opportunities to learn.
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Completes all required employee training.
Sales Focus and Transaction Grown
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Increases transactions for both bakery and retail products.
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Coaches employees on sales techniques.
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Ensures employees adhere to sample schedules.
Requirements:
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High school diploma or GED
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ServSafe Certification within 60 days of hire or promotion
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Retail experience
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