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General Manager
3 months ago
- Bonus based on performance
- Employee discounts
- Health insurance
- Training & development
JOB TITLE: General Manager for D1 Training Facility
JOB PURPOSE & GOAL:
The purpose of this role is to provide leadership and daily direction for sales and coaching teams in our facility. The goals of this role are to: 1) ensure efficient and effective performance to reach financial objectives, 2) foster D1 core values, 3) establish community relationships to promote the D1 brand, and 4) drive local market awareness and engagement activities.
ORGANIZATIONAL RELATIONSHIP: Reports to the owners.
JOB FUNCTIONS & RESPONSIBILITIES:
1. Create a D1 environment that motivates and inspires all to be their best and achieve their goals.
2. Oversee day-to-day activities, leading staff, driving membership sales, coordinating personal training & team training sales, promoting member retention, and providing conflict resolution as needed.
Leadership Management
3. Attract, hire, and retain D1 Team members. Motivate, train, and evaluate the team.
4. Foster an authentic, open, transparent culture where feedback is welcome. Communication is key.
5. Develop a consistent cadence for meetings (team and individual) with clear agendas and goals.
6. Ability to delegate and empower.
7. Organized.
Operations
8. Ensure the facility meets standards for opening/closing, cleanliness, safety, and security. Delegate lists to the team. Serve as the key point of contact for maintenance servicing/needs.
9. Process, QC, and submit payroll.
10. Maintain a high level of understanding/competence on Loyalsnap, MINDBODY, Scorpion, Instagram, and any other D1 systems.
11. Prepare and present quarterly/yearly budgets to ownership, continually monitor and manage the P&L report.
12. Responsible for organic lead generation relationship and tracking.
13. Develop community partnerships (schools, clubs, businesses, influencers, charities, organizations).
14. Plan and execute successful off-site events (fairs, events, games).
Retail Sales
15. Own, train, and manage the D1 sales process.
16. Sales Leader – Takes most clients, and leads in sales.
17. Customer service and conflict resolution.
18. Role-play.
Core Values
19. Must have and perform all four (4) core values:
20. Enjoys fitness, and understands the Mission and Philosophy of D1.
JOB SPECIFICATIONS / REQUIRED EXPERIENCE:
1. Leadership & Management – Hiring, firing, training, and development.
2. Operations – Running a business, P&L, marketing, systems.
3. Retail Sales – Transactional, short life cycles, high volume sales.
4. Fitness – Passion for and understanding of fitness.
5. Core Values – 1) be a team player, 2) have passion for your work, 3) find a way, make a smart play, 4) have D1 character.
6. Possess strong interpersonal skills including communicating effectively with athletes.
7. The ability to handle multiple tasks at a time.
8. High level of organizational ability.
9. High degree of self-discipline and motivation.
10. Mature, professional, well-adjusted, and self-confident.
11. Professional demeanor.
12. Regular and predictable attendance in accordance with the limitations and reporting procedures established by D1.
13. Proficient in standard computer applications.
14. Required to be fit for duty which includes not being under the influence of drugs and/or alcohol. This includes any drugs that might impact an employee’s ability to safely perform their job.
15. Bachelor’s degree from an accredited university
16. Recognized certification: NASM or CSCS
17. 3+ years experience in operations of gym or weight room
18. Knowledge of gym or retail operations a plus
19. Loud personality and highly energetic with a “can do” attitude