Service Now Platform Engineer

4 months ago

Evansville, United States Old National Bank Full time

Overview

Old National Bank has been serving clients and communities since 1834. With $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.

Our team members are our greatest asset, and we continually invest in their growth and development. We offer a variety of led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization.

The ServiceNow Platform Engineer works with internal clients to assist them in achieving their business objectives through effective development of industry leading workflows. This role will manage ServiceNow solutions, writing specs for new application needs, configuring new applications, and supporting and testing existing applications for various issues and updates. You will work independently with minimal guidance to contribute to the design, configuration, build, and daily support of these solutions and actively engage with business partners to solve their business problems. A strong passion to continuously improve the user experience and enterprise efficiency is required, as this role will work to turn ideas into deliverables and valuable business solutions.

Develop, Manage and Support Applications

Develop no code/low code solutions on the ServiceNow platform via scripting/coding and system configuration. Provide superior customer service to /internal clients, including response to incidents, proactively notifying customers of issues, assessing, and communicating business impact, and identifying root cause. Lead monitoring and testing of new releases and systems, as well as changes and fixes to existing systems, to ensure effective implementation. Communicate and address complex application problems/issues and planned resolution to key stakeholders, including management, development teams, end users and Must be able to understand, generate, and amend technical documentation.

Facilitate improvements in line with changing business needs

Create and foster partnerships with internal stakeholders to develop a solid knowledge base of the business, including needs and opportunities specifically related to application/IT platform solutions. Formulate and define scope and objectives for changes through research and fact-finding combined with an understanding of business systems and industry standards, documents requirements. Develop and cultivate relationships with vendors and external industry contacts; work closely with vendors to ensure third party applications operate as documented.

Compliance and Risk

Prepare documentation of changes for SOX, internal and external auditors, and other regulatory agencies, as needed. Maintains current knowledge of industry developments including changes in technology and regulations. Review and monitor analytics, statistics, and relevant data/information.

Key Competencies for Position

Problem Solving/Decision Making Seeks and leads efforts to identify what caused the issue; Collaboration Builds rapport and effective relationships with all levels of internal and external stakeholders. s. Drive and Execution Self-motivated and committed to achieving established goals, overcoming obstacles, and continuously learning to improve performance. Planning and Organizing Ability to determine a course of action, set and manage priorities, and ensure optimal resources to achieve individual and/or team objectives. People Leadership Uses appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifies one's own behavior to accommodate tasks, situations and individuals involved. Culture Leadership Listens openly, recognizes different viewpoints, and builds on areas of agreement; gains cooperation through influence; builds effective working relationships within and outside the Department, establishes trust, credibility, and respect through a track record of meeting commitments.

Breadth of preferred experience on the ServiceNow platform:

Flow Designer / Legacy Workflows experience. Integration Hub configurations. Experience with ServiceNow reports, dashboards, and Performance Analytics. Experience with designing ServiceNow Portals. Advanced knowledge of catalog design and client scripting. At least 3 years of experience implementing any module within ServiceNow. Knowledge of ServiceNow module uses. Additional ServiceNow development certification/experience. (. Advanced System Administration, Certified Application Developer, Application Creation, . Proven experience with application integrations using technologies such as API integration, SOAP or REST Web Services, JDBC/ODBC, and flat files. Bachelor's Degree in Computer Science or related technical discipline, or the equivalent combination of education, professional training, or work experience.

We continually seek highly motivated and talented individuals. Our people are critical to our Company’s strategy and success. In return we offer competitive compensation with our salary, bonus program, day 1 effective, exceptional BC/BS medical, Delta dental, headspace mental health support and vision insurance, 401k Company “match" dollar for dollar (100%) of the first 5% contributed into the Plan. Continuing education and a unique opportunity with a growing, client-focused and collegial company.

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.

As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, to fill a specific position

Our culture is firmly rooted in our core values.

We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.

We are Old National Bank. Join our team

Need help finding the right job?

  • Cloud Platform Principal Engineer/Architect

    1 month ago

    Evansville, Indiana, United States OneMain Financial Full time

    Cloud Platform Principal Engineer/ArchitectOneMain Financial is seeking an experienced Cloud Platform Principal Engineer/Architect to lead the integration of public and private cloud infrastructure. The successful candidate will be responsible for assessing, supporting, developing, and implementing high-quality information technology architecture and...

  • Gas Platform Product Owner

    4 weeks ago

    Evansville, United States CenterPoint Energy Full time

    CenterPoint Energy and its predecessor companies have been in business for more than 150 years. Our Vision: Our vision is to become the most admired utility in the United States through the execution of our long-term growth strategy. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people. Our...

  • Systems Engineer

    4 weeks ago

    Evansville, United States Collabera Full time

    Position Details - Client - Banking/Finance Title - Systems Engineer Location - Remote Day To Day Responsbilities: Work within the production operations, service management and TONCS team (technology operations network and loud servers) Scripting, Lookups, Responses, Monitoring, helping with build processes, operational work Must Have: ...

  • Quality Engineer

    4 weeks ago

    Evansville, United States Jobot Full time

    Job DescriptionJob DescriptionQuality EngineerThis Jobot Job is hosted by: Christopher SingletonAre you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume.Salary: $85,000 - $100,000 per yearA bit about us:Permanent on-site Quality Engineering opening!Why join us?Competitive PayBenefitsVacationEtc.Job DetailsJob Details:We are...

  • Network Engineer

    2 weeks ago

    Evansville, United States Motion Recruitment Full time

    Our client, a leader in financial services is hiring a Network Cloud/Automation Engineer to join their team!**This is a 6-month W2 contract with benefits** (contract-to-hire)As the Network Cloud / Automation Engineer, you will be responsible for installing and maintaining infrastructure in the campus and branch locations, and cloud.Responsibilities:Design,...

  • Senior Telephony Solution Engineer

    3 weeks ago

    Evansville, United States Keller Schroeder Full time

    We welcome individual candidate and Corp-to-Corp (CTC) resume submissions.6-month contract Hybrid position: Onsite 3 days per week in Evansville, INPossible contract to hire We are seeking a Senior Telephony Solution Engineer for a 6-month hybrid position in Evansville, IN. You will support the end-to-end delivery of Contact Center Voice Technology...

  • DevOps Engineer

    4 weeks ago

    Evansville, United States JobRialto Full time

    The DevOps Engineer will be responsible for providing infrastructure and deployment support across the GraphQL, DMS, and PDF Generation workstreams, while working closely with the OMF DevOps team to ensure adherence to internal standards and practices. The role will involve building and maintaining CI/CD pipelines, managing secure vendor integrations, and...

  • Technical Sales Support Engineer

    1 month ago

    Evansville, United States Jobot Full time

    Job DescriptionJob DescriptionTechnical Sales Support Engineer (HVAC)/$$$/Growing company/BONUS!!This Jobot Job is hosted by: Evan FlynnAre you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume.Salary: $80,000 - $90,000 per yearA bit about us:Our client specializes in designing and manufacturing sustainable heating and...

  • Software Engineering Manager

    1 month ago

    Evansville, United States OneMain Financial Full time

    One of our critical and highly visible initiatives is building and scaling industry-leading lending digital applications and experiences for our customers. We’re seeking a leader to oversee the performance of our engineering teams, building, optimizing, managing, and motivating high performing teams and contributing to a culture of success. Our full-stack...

  • CNC Field Service Engineer

    4 weeks ago

    Evansville, United States Ellison Full time

    Job DescriptionJob DescriptionLatest Technology/Excellent Culture/ Consistent Growth & Learning In this role you will have the opportunity to work in role focusing on the Southern Indiana/Northern Kentucky market with some of the latest technology and myriad clients in an organization that supports their service technicians! We provide a car allowance, a...

  • Biomedical Engineer

    2 weeks ago

    Evansville, United States TRIMEDX Full time

    If you are wondering what makes TRIMEDX different, it‘s that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.Everyone is focused on serving the customer and we do that by collaborating and supporting each otherAssociates look forward to coming to work each...

  • Process Controls Engineer

    2 weeks ago

    Evansville, United States Envalior Full time

    Envalior, a global leader in Engineering Materials formed in 2023 through the merger of Lanxess Performance Materials and DSM Engineering Materials, is seeking a skilled Process Controls Engineer to join our innovative team. With a workforce of over 4,000 employees worldwide, Envalior specializes in delivering sustainable, high-performance material solutions...

  • Telephony Cloud Solutions Architect

    1 month ago

    Evansville, United States OneMain Financial Full time

    The Telephony Cloud Solutions Architect is responsible to lead the architecture and engineering of telephony solutions at OneMain Financial. This individual contributor role will be responsible for establishing an enterprise telephony platform supporting call centers, branches, and corporate sites. This includes inbound/outbound dialing, call recording,...

  • Structural Engineer

    4 days ago

    Evansville, United States Salas O'Brien Full time

    Structural Engineer At Salas O'Brien we tell our clients that we're engineered for impact. This passion for making a difference applies just as much to our team as it does to our projects. That's why we're committed to living our values every day: inspiring, achieving, and connecting as shared owners of our success with a focus on a sustainable future. ...

  • Electrical Engineer

    4 weeks ago

    Evansville, United States Actalent Full time

    Job Title: Lead Electrical Engineer Job Description As a Lead Electrical Engineer, you will lead and coordinate all hardware-related initiatives, including but not limited to reviewing and approving electrical drawings, conducting electrical analysis, specifying new devices, and maintaining the bill of materials for Autonomous Solutions products. You will...

  • Electrical Engineer

    4 weeks ago

    Evansville, United States Actalent Full time

    Job Title: Lead Electrical Engineer Job Description As a Lead Electrical Engineer, you will lead and coordinate all hardware-related initiatives, including but not limited to reviewing and approving electrical drawings, conducting electrical analysis, specifying new devices, and maintaining the bill of materials for Autonomous Solutions products. You will...

  • Industrial Engineer

    2 days ago

    Evansville, United States Warehouse Services, Inc. Full time

    Warehouse Services Inc. is a warehouse services company and third-party logistics provider, offers complete end-to-end supply chain solutions to our clients. We deliver a competitive advantage to each client's supply chain by implementing best practices which support the delivery of cost-effective solutions. In addition, by providing manufacturing operations...

  • Senior Network and Cloud Administrator

    2 weeks ago

    Evansville, United States CoreTechs Full time

    Senior Network and Cloud Administrator, Cloud Infrastructure Engineer Evansville, IN 47708 Position is hybrid 2-3 days per week. Remote candidates will be considered Potential for FTE conversion Top 3 Skills: Ansible, AAP, Jira, PowerShell, Ad, Service Now, Confluence, Windows and Linux Servers, Basic Network Diagnosis Skills. Note: MUST be legally...

  • Switch Engineer

    3 weeks ago

    Evansville, IN, United States Collabera Full time

    Details - Title - Switch Engineer Location - Remote Type - Long Term Contract / Contract to Hire Day To Day Responsibilities:Virtually supporting the arista switches through their call systemsThe switches will show up / the vendor will plug them in and the Switch Engineer will help them certify the switches are showing up on the right V Lan and talk through...

  • Field Service Technician

    2 weeks ago

    Evansville, United States Alliance Technical Group Full time

    DescriptionNOTE: The preferred candidate will have hands-on field technician experience working with CEMS. Other preferred qualifications would be a background in HVAC, hospital electronics repair, office equipment repair, experienced level mechanics, and Instrument & Controls Technicians. Job DescriptionThe CEMS Field Service Technician is primarily...