Patient Transporter Lead
4 weeks ago
Overview
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At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
Comprehensive health benefits that start day 1 Student Loan Repayment Assistance & Reimbursement Programs Family-focused benefits Wellness incentivesOngoing mentorship, development, leadership more
Description
Shift : 1p - 9:30p
We're looking for a Patient Transporter Lead who will work regularly with patients, providers, nursing teams on hospital units, imaging services technologists and nurses and is a critical component to ensuring a great patient experience. This individual will:
RESPONSIBILITIES:
This position is responsible for coordinating the flow and dispatch processes to transport all inpatients to and from the department for their imaging. Coordinates the patient tracking and information system in collaboration with the dispatch command center to receive, record, dispatch, respond to and complete patient transport requests. Responsible for trialing new dispatch strategies under the guidance of clinical and operational leadership teams and be able to articulate the effect various tests of change have on the daily operation. Acts as the liaison between the transporters and the clinical teams they support during the shift; must be an excellent communicator and be able to manage phone requests and inquiries while also maintaining the continuous flow and requests for dispatch. Works with operational and clinical teams on a daily basis to ensure metrics for turnaround time and volume are being met and managed. Responsible for overseeing the standard work associated with each shift including but not limited to assigning phones for each transporter on the shift, leading and/or attending department huddles and completing End of Shift Reports. Coordinates distribution, repair and maintenance of transportation equipment including but not limited to phones, stretchers, wheelchairs, and MRI compatible equipment, if applicable. Meets with operations leadership regularly to provide input and participate in process improvement projects, new hire onboarding and training, advocate on behalf of the transportation team, assist with staff meetings and the weekly scheduling of staff shifts, equipment needs and more.GENERAL TRANSPORT:
Assists with patient transportation in times of high volume and/or staffing shortages. Responds immediately to emergency patient situations; initiates emergency life-saving techniques such as CPR using high quality resuscitation Basic Life Support. Individuals in Radiology are required to complete MRI Safety training and follow safety measures when transporting patients to and from MRI, and have knowledge of proper use of MRI compatible equipment. Works regularly with patients, providers, nursing teams on hospital units, imaging services technologists and nurses and is a critical component to ensuring patients have a positive experience with Emory Healthcare. Must complete additional training upon hiring as related to appropriate PPE use, patient moving techniques, patient equipment care training for telemetry boxes, IV pumps, oxygen tanks and more.
MINIMUM QUALIFICATIONS:
Additional Details
Supporting a diverse, equitable and inclusive culture. Emory Healthcare (EHC) is dedicated to providing equal opportunities and access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression and/or veteran's status. EHC does not discriminate on the basis of any factor stated above or prohibited under applicable law. EHC respects, values, and celebrates the unique perspectives and backgrounds of all individuals. EHC aspires to create an environment of collaboration and true belonging for all our patients and team members. Emory Healthcare (EHC) is committed to achieving a diverse workforce through equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.
ACCOMODATIONS: EHC will provide reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Office of Diversity, Equity, and Inclusion.”
PHYSICAL REQUIREMENTS: (Medium-Heavy) 36-75 lbs., 0-33% of the work day (occasionally); 20-35 lbs., 34-66% of the workday; (frequently); 10-20 lbs., 67-100% of the workday (constantly); Lifting 75 lbs. max; Carrying of objects up to 35 lbs.; Occasional to frequent standing & walking; Occasional sitting; Close eye work (computers, typing, reading, writing); Physical demands may vary depending on assigned work area and work tasks. ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure; Bio-hazardous waste Chemicals/gases/fumes/vapors; Communicable diseases; Electrical shock; Floor Surfaces; Hot/Cold Temperatures; Indoor/Outdoor conditions; Latex; Lighting; Patient care/handling injuries; Radiation; Shift work; Travel may be required; Use of personal protective equipment, including respirators; environmental conditions may vary depending on assigned work area and work tasks.
Financial Benefits
Competitive Pay Retirement planning and counseling 403(b) fixed employer-based contribution* 403(b) retirement plans with 4% or 5% match based on years of service 457(b) plan for eligible employees Student loan repayment benefit Long-term disability insurance Short-term disability insurance Life insurance and supplemental life option Long-term care insurance option Hospital indemnity option Auto and home insurance discounts Identity protection insurance Employee hardship donation program Credit Union memberships Financial tools, resources and webinars to help with budgeting Health and Wellness BenefitsMedical and Dental Plans Three medical plan options including behavioral and preventive care coverage Health Savings Accounts/Flexible Spending Accounts Tier Zero Prescription benefits Two dental plan options Vision plan Infertility benefits Emory Eye Center and Emory Vision Center discounts Emory Aesthetic Center discounts Wellness Programs Employee Assistance Program – assistance with relationships, life events, challenges, daily living needs Healthy Emory wellness program with incentives Discounts at Emory wellness/fitness centers Other fitness center discounts Diabetes prevention program Wellness challenges Know Your Numbers kiosks Childcare Resources Discounts Placement assistance Back-up and emergency care options Emory Healthcare childcare co-op/app Access to Emory student job network
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