Student Relations Representative

7 months ago


Fayetteville, United States Fayetteville Technical Community College Full time
Candidate(s) recommended for hire are subject to a criminal background check. Position Information Position Title Student Relations Representative Announcement Summary Fayetteville Technical Community College is recruiting for a new member to join our Student Services Team and now accepting applications for a full-time Student Relations Representative

The Student Relations Representative is a multifaceted position that involves providing exceptional customer service to current and potential students via various communication channels including telephone, text, chat, social media, video calls, and virtual meetings. The ideal candidate will be passionate about delivering outstanding service, fostering student success, and adept at using technology to engage and assist students.

We offer a valuable benefits package that includes the following:

NC State Health PlanNC State Retirement PlanPaid LeavePaid HolidaysCafeteria Plan (IRS Code Section 125)Educational BenefitsLongevityTRICARE Supplement Benefits Full-time employee benefits. Duties Duties may include, but are not limited to, the following: Answer and route incoming calls to appropriate college department or office. Interact with students through diverse platforms such as text, chat, social media, video calls, and virtual meetings, providing top-notch customer service and support. Utilize Customer Relationship Management (CRM) systems to effectively track, manage, and resolve student inquiries and issues. Address and resolve student concerns promptly, referring students to the appropriate departments and offices for guidance on academic programs, admissions, financial aid, and campus resources. Employ student success and engagement software to monitor and enhance student experiences and outcomes. Keep students informed about important college updates, deadlines, and opportunities via digital communications. Remain abreast of the latest trends in digital communication, customer service, and student support practices. Coordinate communication in emergencies. Perform special projects and assignments as needed. Perform related duties as assigned. Minimum Qualifications An Associate’s degree in a relevant field with experience in an educational or customer service setting.

One year of clerical experience and basic computer skills is required. Preferred Requirements Full or Part Time Full Time College Pay Scale Minimum starting salary $39,191.00 annually Number of Months 12 Employee Benefits NC State Health PlanNC State Retirement PlanPaid LeavePaid HolidaysCafeteria Plan (IRS Code Section 125)Educational BenefitsLongevityTRICARE Supplement Benefits Posting Number S10-24 Posting Detail Information EEO Statement The Fayetteville Technical Community College is an Equal Opportunity Educational Institution/Employer.

  • Fayetteville, Arkansas, United States Fayetteville Technical Community College Full time

    About the PositionFayetteville Technical Community College is seeking a talented Student Relations Representative to join our dynamic Student Services Team.Key ResponsibilitiesProvide exceptional customer service to current and potential students via various communication channels.Utilize Customer Relationship Management (CRM) systems to effectively track,...


  • Fayetteville, Arkansas, United States BelFlex Staffing Full time

    Job OpportunityThis role is ideal for individuals who are passionate about higher education and want to make a difference in students' lives.Key Responsibilities:Evaluate transfer credits to ensure accurate articulation and evaluation of student records.Collaborate with prospective transfer students to provide guidance on the transfer credit process, degree...


  • Fayetteville, Georgia, United States Candace Jarrell - State Farm Agent Full time

    About the RoleWe are looking for a skilled Client Relations Coordinator to join our team at Candace Jarrell - State Farm Agent. As a Customer Relations Representative, you will be responsible for managing customer inquiries, maintaining client records, and assisting with customer retention strategies. If you have strong communication skills, customer service...


  • Fayetteville, Georgia, United States Candace Jarrell - State Farm Agent Full time

    About Us: Candace Jarrell - State Farm Agent is a dynamic and growing insurance agency that values customer satisfaction above all else. We are committed to delivering exceptional service and building long-term relationships with our clients. As a Customer Relations Representative, you will play a critical role in achieving this goal.Job Requirements: To be...


  • Fayetteville, United States Candace Jarrell - State Farm Agent Full time

    Benefits:Bonus based on performanceCompetitive salaryFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & developmentROLE DESCRIPTION:As a Customer Relations Representative - State Farm Agent Team Member with Candace Jarrell - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the...


  • Fayetteville, United States Candace Jarrell - State Farm Agent Full time

    Benefits: Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION:As a Customer Relations Representative - State Farm Agent Team Member with Candace Jarrell - State Farm Agent, you will generate the...


  • Fayetteville, Arkansas, United States BelFlex Staffing Full time

    We are seeking a highly skilled Transfer Student Services Specialist to join our team at BelFlex Staffing Network. In this role, you will play a vital part in ensuring the timely and accurate articulation and evaluation of transfer credit to individual student records.About the JobAs a Transfer Student Services Specialist, you will be responsible for...


  • Fayetteville, United States BelFlex Staffing Part time

    Job DescriptionJob DescriptionTemporary Transfer Student Services Specialist                                         Part-time –20 hours                                            $21.00 per hourPOSITION SUMMARYThis role will ensure the timely and accurate articulation and evaluation of transfer credit to...


  • Fayetteville, North Carolina, United States Soliant Full time

    Job OverviewSoliant is seeking a dedicated and experienced Occupational Therapy Assistant to join our team in providing high-quality services to students in a school setting.About the RoleThis full-time position offers a competitive hourly rate of $45-$55 per hour, with guaranteed hours and weekly direct deposit. Additionally, our comprehensive benefits...


  • Fayetteville, North Carolina, United States Soliant Full time

    Job OpportunityWe are seeking a highly skilled Occupational Therapy Assistant to join our team at Soliant. This is a full-time, onsite position working with students in a school setting.About the RoleThis role involves providing direct occupational therapy services to students, assisting with individualized therapy plans and interventions, and collaborating...


  • Fayetteville, North Carolina, United States Soliant Full time

    Seeking a dedicated Occupational Therapy Assistant to join our team at Soliant in Fenix, NC. As an integral part of our school-based services, you will work collaboratively with teachers and special education staff to develop and implement individualized therapy plans for students.About the RoleWe are seeking a highly skilled Certified Occupational Therapy...


  • Fayetteville, United States FSU Full time

    Position Information Position Information Position Title: Student Employment Pool - Event Services Assistant Working Title: Event Services Assistant Position Number: UG Full-time or Part-time: Part Time Time Limited Position: No Number of Vacancies: Multiple Vacancies Department: Temporary Pools - Athletics Posting Number: SHRA/EHRA: Job Category:...


  • Fayetteville, United States AEVEX Aerospace Full time

    Job OverviewWe are looking for a motivated Field Service Representative that can work with little direction to ensure the high quality of customer service. The goal is to maximize customer commitment and the prosperity of business by producing results in a timely manner.Essential FunctionsPerforms all matters pertaining to the daily maintenance and...


  • Fayetteville, United States Penske Full time

    Penske - JobID: 2412260 [Customer Service Representative] As a Customer Service Representative at Penske, you'll: Handle incoming sales and customer service calls in a busy Corporate Sales Center; Explain sales procedures and respond to inquiries; Input customer information into the Salesforce.com database; Coordinate work with departments; Assist with sales...


  • Fayetteville, Georgia, United States ASSA ABLOY Full time

    About the OpportunityWe are seeking a Technical Service Representative to join our team in Peachtree City, Georgia. This exciting opportunity offers a competitive salary of $55,000 - $65,000 per year, depending on experience.Key ResponsibilitiesThe Technical Service Representative will be responsible for:Coordinating with customers to determine their needs...


  • Fayetteville, United States StaffMyAgency LLC Full time

    Larry Bittle - State Farm Agency, located in Fayetteville, AR is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. Insurance experience is not required as we will train the right person with the right skill set!If you have a talent for customer care and understand the needs and motivations of...


  • Fayetteville, United States StaffMyAgency LLC Full time

    Larry Bittle - State Farm Agency, located in Fayetteville, AR is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. Insurance experience is not required as we will train the right person with the right skill set!If you have a talent for customer care and understand the needs and motivations of...


  • Fayetteville, United States Staff My Agency Full time

    Larry Bittle - State Farm Agency, located in Fayetteville, AR is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. Insurance experience is not required as we will train the right person with the right skill set! If you have a talent for customer care and understand the needs and motivations of...


  • Fayetteville, Arkansas, United States Ondrick Agency Full time

    Nationwide Insurance Sales RepresentativeWe are seeking a skilled and ambitious Nationwide Insurance Sales Representative to join our team. As a sales representative, you will be responsible for generating new business leads and building relationships with clients to sell life insurance policies.Estimated Salary: $7,000 - $12,000 per monthAbout the Role: In...


  • Fayetteville, North Carolina, United States AMV Holdings, LLC Full time

    Job Title: Sales and Customer Service RepresentativeAbout UsAt AMV Holdings, LLC, we are committed to delivering exceptional customer service and being a leader in the vapor and e-cigarette industry.Job ResponsibilitiesA Sales and Customer Service Representative will:Welcome and engage with customers to understand their needsProvide expert product knowledge...