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Patient Service Representative
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Patient Service Representative
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San Antonio, Texas, United States American Health Imaging Full timeAbout the RoleAmerican Health Imaging is seeking a highly skilled and patient-focused professional to join our team as a Bilingual Patient Service Representative at our Medical Center location in San Antonio, TX.Key ResponsibilitiesSchedule patients for diagnostic exams and procedures with precision and efficiencyAssist with authorization and verification...
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Patient Service Representative
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Patient Service Representative
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San Antonio, United States US Radiology Specialists Full timeAmerican Health Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Bilingual Patient Service Representative forour Medical Center location in San Antonio, TX. Work Schedule: Monday-Friday (8:30am-4:30pm) Benefits:We offer a PREMIUM base pay, MONTHLY bonus opportunities, and an excellent benefits program. You will...
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Patient Service Representative
4 weeks ago
San Antonio, United States US Radiology Specialists Full timeAmerican Health Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Bilingual Patient Service Representative forour Medical Center location in San Antonio, TX. Work Schedule: Monday-Friday (8:30am-4:30pm) Benefits:We offer a PREMIUM base pay, MONTHLY bonus opportunities, and an excellent benefits program. You will...
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Patient Service Representative
3 weeks ago
San Antonio, United States American Health Imaging Inc Full timeAmerican Health Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Bilingual Patient Service Representative for our Medical Center location in San Antonio, TX. Work Schedule: Monday-Friday (8:30am-4:30pm) Benefits: We offer a PREMIUM base pay, MONTHLY bonus opportunities, and an excellent benefits program. You...
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Patient Service Representative
3 weeks ago
San Antonio, United States American Health Imaging Full timeAmerican Health Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Bilingual Patient Service Representative for our Medical Center location in San Antonio, TX.Work Schedule: Monday-Friday (8:30am-4:30pm)Benefits:We offer a PREMIUM base pay, MONTHLY bonus opportunities, and an excellent benefits program. You will...
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Patient Service Representative
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San Antonio, Texas, United States Summit Health Inc Full timeAbout Our CompanyWe're a physician-led, patient-centric network dedicated to simplifying healthcare and delivering connected care. Our multispecialty and urgent care providers serve millions of patients through our operating companies, including VillageMD, Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.Job...
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Patient Service Representative
4 weeks ago
San Antonio, United States US Radiology Specialists Full timeAmerican Health Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Bilingual Patient Service Representative forour Medical Center location in San Antonio, TX. Work Schedule: Monday-Friday (8:30am-4:30pm) Benefits: We offer a PREMIUM base pay, MONTHLY bonus opportunities, and an excellent benefits program. You...
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Patient Services Coordinator
1 month ago
San Antonio, Texas, United States CommuniCare Services Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Services Representative to join our team at CommuniCare Services. As a key member of our healthcare team, you will be responsible for providing exceptional customer service, scheduling appointments, and ensuring seamless communication with patients and healthcare providers.Key...
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Patient Service Representative
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San Antonio, United States Community Care Partners Full timeThe Patient Service Representative is responsible for providing exceptional customer service, along with performing patient pre-admission, admission, transfer, and discharge activities. The ideal candidate is energetic, flexible, has a positive attitude and above all else, has a passion for patient care. Individuals in this role collect and validate patient...
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Bilingual Patient Service Representative
1 day ago
San Antonio, United States American Health Imaging Full timeAmerican Health Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Bilingual Patient Service Representative for our Medical Center location in San Antonio, TX.Work Schedule: Monday-Friday (8:30am-4:30pm)Benefits:We offer a PREMIUM base pay, MONTHLY bonus opportunities, and an excellent benefits program. You will...
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Patient Service Representative
2 weeks ago
San Antonio, TX, United States American Health Imaging Full timeAmerican Health Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Bilingual Patient Service Representative for our Medical Center location in San Antonio, TX.Work Schedule: Monday-Friday (8:30am-4:30pm)Benefits:We offer a PREMIUM base pay, MONTHLY bonus opportunities, and an excellent benefits program. You will...
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Patient Services Representative-Intermediate
2 weeks ago
San Antonio, Texas, United States UT Health San Antonio Full timeJob SummaryUT Health San Antonio seeks a skilled Patient Services Representative-Intermediate to provide exceptional customer service to patients. This role involves scheduling appointments, performing check-in and check-out procedures, verifying insurance benefits, obtaining authorizations, and providing telephone triage.ResponsibilitiesVerify and/or obtain...
Patient Services Representative
4 months ago
Responsible for answering telephone, making appointments, providing exemplary customer service. Assist with completion of referrals for Family Practice, Pediatric and Behavioral Health providers. Assist with verification of insurance coverage and obtain authorizations if needed. Enters referral and documents communications in Electronic Medical Record system. Maintains appointment system adequate to meet applicable professional, administrative and legal requirements.
DUTIES AND RESPONSIBILITIES:
Provides appropriate telephone etiquette established by providing prompt and courteous service upon each telephone call received. Seeks and supports changes in call flow processes and communication services. Suggests improvements and participates in organized efforts to improve service excellence levels. Schedules patient appointments by abiding by the established provider template ensuring the patient information is current and/or updated. Works cohesively and interdepartmentally with providers and support staff to optimize the provider’s schedule and performs patient schedule changes as needed. Schedules and relays information with company or organization in healthcare field. Ensure accurate demographic information is entered in NextGen EPM. Informs patients of required documentation necessary for registration, account update or release of patient information. Ensures ongoing tracking provides appropriate documentation on referrals to promote and ensure patient safety. Provides required information to patients of Sliding Fee Scale availability and the required documentation required for program participation. Refers patient telephone calls promptly to the appropriate clinic or clinician nurse if patient voices an immediate need. Transfers complex and/or patient complaint telephone calls to the appropriate Director/Supervisor/Department to ensure patient satisfaction and confidentiality. Provides excellent internal/external customer service via telephone contact to assist patients with their health care needs. Performs other related duties as assigned.JOB QUALIFICATIONS:
High School graduate or equivalent required
Medical background experience preferred
Minimum of one year of experience in customer service
Basic computer skills with proficiency in data entry, keyboarding skills
Bilingual (English/Spanish) preferred
Scheduled hours and/or work locations are subject to change
PHYSICAL ACTIVITIES AND REQUIREMENTS:
Finger Dexterity: Using fingers to make small movements such as typing or picking up small objects.
Talking: Frequently conveying detailed or important instructions or ideas accurately, clearly, or quickly.
Hearing: Able to hear average or normal conversations and receive ordinary information.
Repetitive Motions: Frequently and regularly using the wrists, hands, and fingers.
Visual: Average, ordinary, visual acuity necessary to prepare or inspect documents or other materials.
Physical: Physical work involving bending, stooping, standing most of the time. May have to lift folders, files, papers, equipment, and other such items weighing up to approximately 25 lbs.
