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Support Manager
4 months ago
JOB DESCRIPTION
Elevate your career as a Supply Chain Support Manager where you'll lead dynamic cross-functional teams at the forefront of revolutionizing the development, implementation, and production support of Manhattan products (MAWM and WMi) . Take charge of defining ambitious yet achievable objectives, providing not just mentorship but a transformative environment that encourages professional growth and nurtures a culture of constant innovation.
Your leadership style transcends the ordinary, motivating and empowering team members to reach new heights of excellence. Foster collaboration and instigate continuous improvement, while creating an environment where creativity and strategic thinking flourish. Drive the entire project lifecycle from initiation to delivery, by meticulously planning and directing schedules, analyzing budgets, and aligning personnel needs. As a visionary leader, your role extends beyond project management to become the driving force in effective communication. Take the helm in conveying progress and outcomes to both internal and external stakeholders, ensuring a harmonious and transparent exchange of information.
Demonstrate unwavering commitment to accountability, by building robust and transparent relationships with internal teams and external customers alike. Your leadership will not only ensure timely and budget-compliant project completion, but also optimize team contributions, ensuring efficiency and excellence at every step.
Contribute to a positive work atmosphere that fuels individual and collective success, emphasizing a commitment to ongoing learning and personal development. Your dedication to cultivating a thriving work culture will be the catalyst for both individual and team triumphs, propelling us to new heights of achievement. Join us on this exciting journey where your leadership will shape the future of Manhattan projects, products, and the collective success of the entire team.
MINIMUM REQUIREMENTS
Bachelor’s or foreign equivalent degree in computer science, engineering or related technical field 5 years of progressively responsible experience developing, supporting or implementing application software Requires up to 25% travel 3 years of experience troubleshooting and developing in IBM midrange system (AS400/Systemi/IBMi)PREFERRED SKILLS:
Prior experience with WM (warehouse management), WMi products or a Supply Chain background Strong written and oral communication skills; ability to communicate with internal and external C-level Executives Skilled at analytical, problem solving Has ability to influence / control dynamic situations Strong focus on leadership, processes, client management and client satisfaction#LI-MO1
Committed to diversity and inclusion At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteeropportunities, your true self is always welcome here. Our team members’ backgrounds, experiences andperspectives add to us as a whole and make us unique.We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration foremployment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin,disability, or status as a veteran. In the United States, Manhattan Associates participates in the EmploymentEligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with theSocial Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employmenteligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has beencompleted.