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Senior State Product Manager

1 month ago


Manchester, United States 501 CSAA Insurance Services, Inc. Full time

Job Information

We, here at CSAA IG are one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. We hire good people for a brighter tomorrow. We are actively hiring for a Senior State Product Manager. Join us and support CSAA IG in achieving our goals.

Your Role:  As a Senior State Product Manager, you will be responsible for leading a team to deliver profitable growth across multiple states through mutually beneficial relationships with clubs (our primary distribution partners) and key internal partnerships. You will own the Personal Lines P&L for your region and engage stakeholders to accomplish strategic objectives including the successful roll out of new products, countrywide initiatives, and accurate pricing.

Your work:

Lead a team of analyst(s), Market Growth Consultant(s), and Product Specialist that is empowered and accountable

Drive strategy and advocate for state specific needs, partnering on rate and non-rate action to address indication, gain strategic alignment, and ensure compliance

Develop budget as well as build and implement strategy to achieve budget and serve the membership for all personal lines products (including new products)

Be the voice of the results both internally and externally

Own mutually beneficial, productive club relationships – including product feedback loop

Partner cross functionally to deliver competitive and profitable products, as well as launch new products

Proactively build relationships with DOIs and create productive lines of communication to ensure successful product filings that are in line with DOI requirements

Some travel required for high impact, relationship building opportunities with partners

Required Experience, Education and Skills

Bachelor's degree in related area (Marketing, business, or a related field) or an equivalent combination of education and experience

8+ years of increasingly responsible product management experience

3 – 5 years Experience leading Product Management Teams-People leadership and actively shaping company culture

Ability to use data to encourage action

Product management for medium to large business accounts

Engage, influence, and leverage resources across the broader organization to drive desired vision and outcomes

Strong business acumen

Consultative and solution-oriented approach, creative problem solving

Good oral and written communication skills with the ability to create and deliver effective presentations to diverse audiences (including internal and external senior executives)

Excellent analytical skills, interpersonal skills, and attention to detail

Solid knowledge of P&C insurance products, pricing, marketplace and product management, with understanding of product P&L, drivers of growth and profitability

Ability to drive collaboration and teamwork with other functions and external partners at the executive and management levels

Strong negotiation skills and the ability to influence seasoned and senior-level internal and external parties

Advanced research, statistical, analytical, processing, and mathematical skills with ability to lead teams that structure and conduct analyses

Knowledge of and proficiency in change management concepts and practices

What would make us excited about you?

Advance degree

Shows respect for differences through excellent communication skills with people from an array of backgrounds.

Builds a collaborative, inclusive and psychologically safe environment, demonstrating authenticity and encouraging trust to inspire and empower team members and colleagues

Actively shapes our company culture through words and actions (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects, encouraging team member involvement in these activities)

Champions our cultural norms (e.g., willing to have cameras when it matters: interviewing candidates, building relationships with team members, etc.)

Translates our enterprise strategy and priorities for their team members to connect to the bigger picture

Demonstrates a company ownership mindset, thinking beyond boundaries of their own area

Travels as needed for role, including enterprise meetings, divisional / team meetings, and other in-person meetings

Fulfills business needs, which may include investing extra time, helping other teams, etc

CSAA IG Careers

At CSAA IG, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.

Join us if you…

BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.

COMMIT to being there for our customers and employees.

CREATE a sense of purpose that serves the greater good through innovation.

Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more


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