Associate Field Service II

4 months ago

Kalamazoo, United States Baxter Full time

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Field Service Technician II

About Us: Baxter’s Mission:

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics, and in the home. For over 90 years, we have pioneered significant medical innovations that transform healthcare. Together, we create a place where we are happy, successful, and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Your role at Baxter:

Field Service Technicians at Baxter are trained on working with our devices, and will build off of previous mechanical or technical knowledge. This is where we apply your troubleshooting skills to medical devices and ensure our products are functioning accurately. The Field Service Technician II will demonstrate leadership by assisting with training other team members and addressing customers.

Your team:

The field service team works within hospital and service setting environments to repair medical devices. Baxter offers dental, medical, and vision insurance, paid time off, parental leave, and more.

What you’ll be doing:

Performs electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products. Ability to troubleshoot devices and repair any malfunctioning components. Ability to use the appropriate tools in making required adjustments and repairs. Ability to provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits. Ability to load, unload, and remove medical products, weighing up to 1680 pounds. Generate service revenue and complete activities required under service contract. Safely operate a fleet vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck.

What you’ll bring:

High School Diploma or GED required Must be at least 21 years of age Valid driver’s license Obtain and maintain a DOT physical card required Prior technical or mechanical repair work required Applicable technical or trade school training preferred

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. To that end, this position has a base hourly/salary range of XX to XX plus an annual incentive bonus, commission, and equity target. The actual salary may vary based upon several factors including, but not limited to, relevant skills/ experience, time in role, business line, and geographic/ office location.

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