Clean Energy Administrative Assistant

3 weeks ago

Rockford, United States Goodwill Mission ServicesAdministration Full time

The Clean Energy Administrative Assistant will support the Clean Energy program staff by providing various administrative duties related to program recruitment, intake, assessment, and service delivery.
The Administrative Assistant will work with program applicants, partner agencies, and employers to provide support for the Clean Energy training and employment program.

Responsibilities & Essential Functions:

Administrative

  • Organize and maintain participant files and databases in a confidential manner.
  • Enter notes and contacts into databases and systems and place follow-up calls.

Communication

  • Manage communication including emails and phone calls with partners and participants.
  • Answer questions and provide guidance and assistance related to participants’ expressed needs.
  • Maintain professionalism, using tact and courtesy to establish and maintain effective relationships with persons contacted in the course of work.
  • Show flexibility in working with people from diverse social, economic, and educational backgrounds.

Outreach and Assessment

  • Assist with intake, including assessment testing at various community sites.
  • Maintain confidentiality and protect participants’ Personal Identifying Information (PII) as required by law.

Position Expertise

  • Become familiar with the Clean Energy Sector, as well as local, state and federal policies and procedures.
  • Work collaboratively with program and community partners.

The above list of responsibilities is intended to describe the general nature and level of work being performed.
It is not intended to be an exhaustive list of all responsibilities or duties required.
Employees are expected to perform other duties as assigned.

Qualifications & Basic Job Requirements:

  • High School Diploma or GED required; some post-secondary work preferred.
  • Demonstrated ability to work with individuals with barriers to employment and understand and communicate with diverse groups.
  • Strong verbal and written communication skills.
  • High customer service focus.
  • Functional use of Microsoft applications such as Word, Excel, and Outlook and the internet.
  • Bilingual with Spanish language highly desired.

At Goodwill, diversity, equity, and inclusion is who we are and it’s at the core of what we do.  That is why we are committed to building a diverse and inclusive workplace and we are excited that you are interested in working with us.  We encourage you to apply for any position that you feel best aligns with your background and experiences.  Regardless of ability, background, sexual orientation, race, ethnicity, gender, gender identity, and faith, we commit to providing each applicant a hiring experience that allows you to bring your authentic self to the table.

If you need an alternative method to applying for this position, please contact Goodwill's Human Resource Department at DEI@goodwillni.org.

 

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