Implementation Strategy Consultant, Professional Services Automation

4 weeks ago

Seattle, United States Workday, Inc. Full time

About the Role

We are looking for someone who is passionate about enabling Workday Professional Services and our deployment partners to ensure the successful implementation of Workday PSA. The focus of this role will be Projects, Project Billing, Time Tracking, Services CPQ, and Resource Staffing.

Primary roles and responsibilities:

Serve as the Workday advisor for product and services solutions on large scale complex deployments Be responsible for the high-level design and end-to-end solutions based upon product strategy and functionality and identify relevant mitigating strategies Collaborate with product management in customer conversations to understand the strategic direction of our PSA solutions and articulate the product vision to deployment teams through advisory services Triage and resolve critical issues raised with Solutions Enablement on behalf of customers Channel deployment strategy lessons learned into field readiness to help improve ongoing services ecosystem enablement Engages with program teams to incubate new products and packaged solutions in a collaborative manner with product, sales and services.

About You

The successful candidate will work hand-in-hand with field services, professional services, delivery, product management and customer success to provide differentiated Workday PSA solutions and help prospective customers and deployment partners understand their value and benefits, explain technical features, deployment strategies, define scope and services estimates, engage in proof of concepts, and avoid potential problems. The role requires an innovative problem solver who can quickly identify and understand issues and drive towards effective resolution

Basic Qualifications

3+ years deploying Workday in the area of PSA: Project and Project Billing Preferred 6+ years SAAS deployment environment - Order to Cash Demonstrable domain expertise in Workday PSA Other Qualifications Ability to travel up to 50% under normal conditions. Excellent verbal and written communication skills Experience in a fast-paced work environment Strong problem solving and critical thinking skills Ability to collaborate with multiple partners across a diverse organization Capacity to consolidate and prioritize input from multiple sources.

It's exciting to work in a company where people truly believe in what they're doing. At Workday, we are committed to bringing passion and an outstanding customer experience to the business of enterprise applications. We work hard, and we are serious about what we do. We also like to have fun In fact, fun is one of our company's core values. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.

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