Senior Occupancy Planner

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

We are looking for a Senior Occupancy Planner, to join our Occupancy Planning and Management team .

As Senior Occupancy Planner, you will be responsible for providing strategic occupancy planning expertise, leveraging a deep understanding of our client’s space and design standards to maintain and develop occupancy plans and strategies for our client's portfolio in a designated region.

This role will be based in the Raleigh/Durham area and will be a hybrid role requiring working around 3 days a week from our client's office location. 

This role will have 4 main components to it. First, oversight of our client's North America portfolio. Second, focus on our client's headquarter campus in Raleigh/Durham with neighborhood planning. Third, incorporation on technologies including workplace experience app, booking systems, utilization tool, etc. Fourth there will be a focus on data, analytics, and BI dashboard development.

What this job involves:

As Senior Occupancy Planner, you will be responsible for providing strategic occupancy planning expertise, leveraging a deep understanding of our client’s space supply and demand to develop scenario and occupancy plans for our client's portfolio in a designated region.

Fostering relationships

You'll foster critical relationships between various individuals and organizations, including:

Corporate Real Estate to review and resolve planning forecast requirements, concerns, and issues, Business Unit leadership to collect headcount forecasts and resolve headcount forecast discrepancies between their numbers and those collected at the group level, Corporate Finance group to gather top-down headcount and growth projections, Project management to review planning strategies that drive construction projects and support the implementation of these projects, Move coordination and facility management teams to review and approve moves, develop migration plans, and conduct facility audits, and Other members of the occupancy planning team to ensure the development of portfolio strategy plans across separate locations.

Driving optimal occupancy planning solutions

Your primary focus areas for this role will be managing the development of occupancy plans, sequencing group-level and individual moves, and resolving planning issues identified during client planning sessions. You will ensure the alignment of planning with corporate guidelines and that all scenarios maximize the use of space. You will recommend, educate, and enforce space policies/standards, procedures, and protocols, notify the client of customer-requested exceptions, and, as necessary, assist in developing site-specific Planning Strategies with Senior Leadership. You will be a Subject Matter Expert in the client's workplace program and in using data to drive solutions that increase productivity. You will be a leader in the Occupancy Planning and account team, modelling superior client relationship management and strategic thinking.

Reporting

One of your major requirements will be to get familiar with space utilization methods and the presentation of utilization data. Interacting with organizational leadership, you will identify space requirements and prepare and update project status reports on actual versus projected seat demand at the building level. In addition, you will report on current supply and capacity, forecast inventory changes as required, and work with the client to reconcile any discrepancies from top-down projections.

Sounds like you? To apply, you need to be:

Proactive

Asking the right questions to understand our clients' underlying needs will help you be effective in your role. We will expect you to work independently, multi-task, and manage your time to meet deadlines, as you'll often need to reorganize your daily schedule to deal with your team's changing necessities and requests. We will also look to you to be proactive and innovative in developing solutions with your stakeholders and driving their implementation.

Tech-savvy

You will be successful in the role if you are comfortable using software to support planning solutions and communicate ideas clearly with the planning team and client. This includes having advanced skills in Microsoft Excel (pivot table, vlook-up, cell calculations). In addition, proficiency in Microsoft Office Suite and the ability to consolidate data and floor plans into PowerPoint Presentations and experience with CAFM / IWMS software will be highly valuable.

A communication champion

Excellent communication skills are important – both written and spoken. An individual with strong interpersonal skills, able to understand complex ideas and communicate them to others, and an ability to interact with executive-level external and internal clients will be successful in the role. Most importantly, it would help if you look forward to working as part of a diverse, supportive, and talented team.

Dynamic

Thinking strategically, simplifying the complex, seeing the big picture, and driving results are a few of the role's basic requirements. Moreover, you should thrive on change and have an appetite for risks. We would love your intellectual curiosity towards digital drive, hunger for learning, and urge to meet deadlines.

Below are the skills and experience that we are looking for:

Ability to lead through influence Expert level data analytical skills and ability to articulate stories through data Attentive to detail and accuracy - particularly numbers and spatial creativity Highly organized and demonstrates a high level of performance in project budgeting and scheduling A working knowledge of occupancy utilization, office design principles and trends such as the mobile or collaborative workplace is preferred A Bachelor's Degree in Real Estate, Finance, Architecture, Design, Construction Management, or related field is preferred

Location:

On-site –Morrisville, NC

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

Flexible and Remote Work Arrangements may be available

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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