Technical Service Representative

4 weeks ago

Carlsbad, United States ChampionX Full time

ChampionX is hiring for immediate and future Technical Service Representatives located in Pecos, TX, Hobbs, Carlsbad or Artesia, New Mexico . If you are a service professional diligent in time management, we invite you to apply.

This is your opportunity to join a large growing company offering competitive pay and benefits (hourly pay). You will be primarily responsible for working with Sales Representatives on executing service plans in strategic district accounts.

You will be required to assist District Sales Representatives with start-ups of both new applications in current customers, and in transitioning competitively-held accounts to ChampionX. In addition, you must install, maintain, and calibrate chemical feed equipment and process monitoring equipment at multiple customer locations.

What’s in it For You:

You will join a growing company offering competitive pay and comprehensive benefits package that includes medical, dental, vision, matching 401(k) with company matching and more

Access to best-in-class resources, tools, and technology

Opportunity for a long term, advanced career path

A culture that values safety first, including training and personal protection

What You Will Do:

Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans.

Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts.

Provide technical support to customers; identifying and resolving customer pain points, escalating as required.

Execute required chemistry tests, log, and report data, and maintain product inventories at assigned customer accounts.

Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at assigned customer accounts.

Possible travel within assigned sales territory 25%

Position Details:

25% overnight travel required to support assigned customer accounts

Minimum Qualifications:

High School Diploma or equivalent

Must have a valid Driver's License and acceptable Motor Vehicle Record

Must be 21 years of age or older to operate company vehicle

Must reside in the following New Mexico cities: Hobbs, Artesia or Carlsbad

Immigration sponsorship not offered for this role

Physical Demands:

Must have the ability to Lift/Push/Pull/Carry up to 55 pounds chest high.

Role is deemed safety-sensitive and may be subject to employer or customer drug testing.

Preferred Qualifications:

Associate’s Degree or Trade School Certification

2 years of successful technical service or field sales support experience

Must have a strong mechanical aptitude

Water treatment or specialty chemical industry experience

Working knowledge of boilers, cooling towers, and wastewater treatment systems.

Practical computer application literacy (including Microsoft Office Suite and ability to learn internal business systems)

History of working in a field that required autonomy and self-motivation

Prior experience that demonstrates a strong work ethic and ability to multi-task

About ChampionX:

ChampionX is a global leader in providing chemistry programs and services, drilling technology, artificial lift solutions, and automation technologies for the upstream and midstream oil and gas industry. Our world-class safety culture fuels our purpose to improve lives through our commitment to deliver sustainable operations.

#LI-KU1

Our Commitment to Diversity and Inclusion

At ChampionX, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. 

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.

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