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IT Manager
3 months ago
Capitalizing on over years of history and tradition in downtown Los Angeles, the University of Southern California (USC) has embarked on an unprecedented period of expansion. USC is now poised to take its place as the preeminent research institution of the st century and we are looking for skilled, motivated professionals to help forge the future of higher education.
The USC Finance Division department of Financial Business Services is seeking an , Ticket Office to join its team.
This is an exciting opportunity combining USC Athletics and Technology As such it is based in and around our University Park campus. This role is an individual contributor managing technology in support or athletic events and as such requires day, night, weekend, and holiday work as well as some support at times after hours. Throughout the year, there are various venues to prepare, set up and breakdown to ensure ticketing and scanning goes smoothly for customers. This is a fast-paced job where attention to detail, following policies and procedures, and maintaining data integrity is of utmost importance.
THE WORK YOU WILL DO
The IT Manager, Ticket Office is responsible for providing specialized IT support services for day-to-day technology-based project operations and administrative activities which accompany all phases of short and long-term specialized technology projects within the USC Ticket Office in support of Athletics.
The IT Manager, Ticket Office will also contribute to the planning, design, analysis, implementation, and quality assurance of all project deliverables. The IT Manager provides specific technical expertise and troubleshooting of all functions supported from day of game or event support, daily maintenance on computers, scanners, POS machines, Access Points, and keeping computers, scanners, and POS compliant.
The IT Manager, Ticket Office will:
MINIMUM QUALIFICATIONS
Candidates for the position of IT Manager, Ticket Office must meet the following minimum qualifications:
Bachelor’s degree or equivalent combined experience/education as substitute for minimum education. A minimum of 2 years’ experience while in an IT support role. Experience with the design, modification, operation, installation, and maintenance of IT equipment and systems as well as information technology project management. In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.PREFERRED QUALIFICATIONS
The ideal candidates for the position of IT Manager, Ticket Office will meet the following preferred criteria:
A bachelor’s degree in information science or information technology. 2 or more years of experience managing IT systems including Point of Sale (POS) and ticketing or live events. 2 or more years of experience in PCI, Data, and other Audits and Compliance. A California driver’s license in good standing for a minimum of 2 years. Certification in information technology or technology project management.USC Finance Division values integrity, excellence, diversity, equity, and inclusion, well-being, open communication, and accountability.
About USC Finance Division:
USC Finance Division is a diverse group of innovative and talented professionals who provide high quality services in support of education and research at USC. The Finance Division is comprised of the following departments: Office of the Chief Financial Officer, Financial and Business Services, Office of the Comptroller; Office of Budget and Planning, Treasury, and Health Plans; Facilities Planning and Management, Audit Services, Risk Management, and Information Technology Services.
The University of Southern California values diversity and is committed to equal opportunity in employment.
The hourly rate range for this position is $. - $.. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
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Candidates for the position of IT Manager, Ticket Office must meet the following minimum qualifications: Bachelor’s degree or equivalent combined experience/education as substitute for minimum education, A minimum of 2 years’ experience while in an IT support role, Experience with the design, modification, operation, installation, and maintenance of IT equipment and systems as well as information technology project management, In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.
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