Lead Analytics Consultant

3 weeks ago

Charlotte, United States WELLS FARGO BANK Full time
Why Wells Fargo:

This is where your true career begins. We ranked #3 on the 2022 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to grow your career" in the U.S. At Wells Fargo, we support employees' career aspirations and growth. We're proud of our employee-welfare-centered business approach and our commitment to diversity, equity, and inclusion in the workplace. We offer competitive salaries and one of the richest benefits packages in the industry. Our Total Rewards program focuses on wellness, work-life balance and the financial health of our employees. Our customers invest with us, we invest in you. Apply today.

About this role:

Wells Fargo is seeking a Lead Analytics Consultant in the Customer Remediation Center of Excellence supporting the Remediation Analytics Team. Primary responsibilities for this role include utilizing database knowledge and business process to perform advanced data analysis to accurately identify populations of customers that require remediation and also to calculate the refund, account adjustment or other resolution. This role will support Home Lending analytics within Enterprise Customer Remediation, (ECR) team.

In this role, you will:
  • Utilize database knowledge and business process to perform advanced data analysis to accurately identify populations of customers that require remediation and also to calculate the refund, account adjustment or other resolution. These roles will support Home Lending.
  • Advise line of business and companywide functions on business strategies based on research of performance metrics, trends in population distributions, and other complex data analysis to maximize profits and asset growth and minimize operating losses within risk and other operating standards.
  • Provide influence and leadership in the identification of new tools and methods to analyze data.
  • Ensure adherence to compliance and legal regulations and policies on all projects managed.
  • Provide updates on project logs, monthly budget forecasts, monthly newsletters, and operations reviews.
  • Assist managers in building quarterly and annual plans and forecast future market research needs for business partners supported.
  • Strategically collaborate and consult with peers, colleagues, and mid-level to senior managers to resolve issues and achieve goals.
  • Lead projects, teams, or serve as a peer mentor to staff, interns and external contractors.
Required Qualifications, US:
  • 5+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Desired Qualifications:
  • 5+ years of coding experience with SQL and/or SAS experience.
  • 3+ years of Teradata experience.
  • Experience in Financial Services working with line of business data with Consumer Non-Lending data experience.
  • Experience in gathering, analyzing, and interpreting large datasets - ability to tell the story with the data.
  • Excellent analytical skills with high attention to detail and accuracy.
  • Excellent time management skills.
  • Outstanding communication skills and ability to articulate complex material to a diverse audience.
  • Excellent problem solving and technical troubleshooting capabilities.
Job Expectations:
  • Ability to travel up to 10% of the time.
  • This position is not eligible for Visa sponsorship.
  • Ability to work on site per Wells Fargo's standard operating model in one of the listed locations.
Posting Locations:
  • CHARLOTTE, NC
  • MINNEAPOLIS, MN
  • WEST DES MOINES, IA
  • PHOENIX/CHANDLER, AZ
  • DALLAS/IRVING, TX
  • ST. LOUIS, MO
  • SALT LAKE CITY, UT
  • SAN ANTONIO, TX
The Chief Operating Office Functions adhere to a location strategy; therefore, your candidacy may be determined based on your current location. Remote work locations are not available for these roles, so if you are not in a location listed on the posting, you must commit to relocation within an agreed upon timeframe.

Posting End Date:
26 Aug 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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