Collections Specialist

3 weeks ago

Amarillo, United States CREDIT SYSTEMS INTERNATIONAL, INC. Full time
Job DescriptionJob DescriptionSalary: $15.00-$17.00 per hour BOE

COLLECTION SPECIALIST

(Bi-Lingual strongly preferred but not required)


Certified Collectors, Inc. seeks energetic solutions-oriented Collections Specialists to join our growing Amarillo team.

 

*NO EVENINGS*  *NO WEEKENDS*  *MONDAY – FRIDAY*  *8:30-5:30*

 

Do you want to be part of a WINNING team, a SUCCESSFUL team, a VALUED team?

Submit your Resume today


As a Collections Specialist, you must possess excellent communication customer service skills. All Collections Specialists are provided with the tools and training necessary to maintain industry compliance and drive SUCCESS

 

JOB PURPOSE:

The Collection Specialist is responsible for communications via industry-specific software with delinquent customer accounts in an attempt to collect past-due payment,  update and maintain consumer records and receive/process payments


Collection Specialist’s duties and responsibilities include the following:

  • Work 200-300 calls/accounts per day
  • Contact consumers in a pleasant, professional, and efficient manner
  • Accurately record collection notes utilizing a collections database in a Windows-based operating system
  • Maintain company performance and productivity standards
  • Maintain knowledge of the Fair Debt Collection Practices Act, Fair Credit Reporting Act, and other applicable laws and regulations
  • Maintains compliance with all applicable company policies and procedures.  This includes reciting the scripted opening when the right party is reached, identifying the consumer, identifying themselves (alias or name), identifying the company, and asking for payment on the account
  • Completing other tasks as assigned


Qualifications for Collections Specialists:

  • High School Diploma or equivalent
  • Must be authorized to work in the United States
  • Ability to thrive in a fast-paced, quota-driven contact center environment
  • 1-year Customer Service - Preferred, but not required
  • Strong verbal and written communication skills
  • Strong negotiation skills
  • 35+ wpm minimum typing speed, 10-key by touch
  • Excellent attendance
  • Goal oriented
  • Bi-Lingual preferred but not required


As a Team Member, you will be offered the following:

  • Positive work environment
  • "Company Casual - Every day is Casual Friday
  • Work/Life Balance
  • Flextime/Vacation/Holiday Pay
  • Generous Benefits package including 90% employer paid Medical
  • 401(k)
  • Company-sponsored Discount Programs 

 

Certified Collectors, Inc provides Equal Employment Opportunity (EEOC) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

  • Collections Specialist

    2 months ago

    Amarillo, United States CREDIT SYSTEMS INTERNATIONAL, INC. Full time

    Job DescriptionJob DescriptionSalary: $15.00-$17.00 per hour BOECOLLECTION SPECIALIST(Bi-Lingual strongly preferred but not required)Certified Collectors, Inc. seeks energetic solutions-oriented Collections Specialists to join our growing Amarillo team.  *NO EVENINGS*  *NO WEEKENDS*  *MONDAY – FRIDAY*  *8:30-5:30* Do you want to be part of...

  • Bilingual Collections Specialist

    2 months ago

    Amarillo, United States CREDIT SYSTEMS INTERNATIONAL, INC. Full time

    Job DescriptionJob DescriptionSalary: $16.00-$17.00 per hour BOEBILINGUAL COLLECTION SPECIALISTCertified Collectors, Inc. seeks energetic solutions-oriented Bilingual Collections Specialists to join our growing Amarillo team.  *NO EVENINGS*  *NO WEEKENDS*  *MONDAY – FRIDAY*  *8:30-5:30* Do you want to be part of a WINNING team, a SUCCESSFUL team,...

  • Bilingual Collections Specialist

    6 days ago

    Amarillo, United States CREDIT SYSTEMS INTERNATIONAL, INC. Full time

    Job DescriptionJob DescriptionSalary: $16.00-$17.00 per hour BOEBILINGUAL COLLECTION SPECIALISTCertified Collectors, Inc. seeks energetic solutions-oriented Bilingual Collections Specialists to join our growing Amarillo team.  *NO EVENINGS*  *NO WEEKENDS*  *MONDAY – FRIDAY*  *8:30-5:30* Do you want to be part of a WINNING team, a SUCCESSFUL team,...

  • Specialist Poison Information

    2 months ago

    Amarillo, Texas, United States Texas Tech University Health Sciences Center Full time

    Position DescriptionProvides professional and technical assistance regarding poison information and potential poisoning exposures.Major/Essential FunctionsThis position is on-site only. A remote schedule will not be available.This position will perform telephone triage for poison-related calls from both the public and health care providers/hospitals and...

  • Accounts Receivable Specialist- Luxury Portrait Studio

    1 month ago

    Amarillo, United States Davy Knapp Photography Inc Full time

    We are looking for a Full Time Accounts Receivables Specialist who is looking to gain excellent hands-on experience in the accounting field in a company with great company culture! This role requires an individual who is extremely organized and has high attention to detail, ensuring minimal mistakes are made. While some accounts receivable experience is...

  • Patient Access Specialist

    6 days ago

    Amarillo, United States Ensemble Health Partners Full time

    Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the...

  • Customer Specialist

    2 months ago

    Amarillo, United States CarMax Full time

    6176 - Amarillo - 5000 South Soncy Road, Amarillo, Texas, 79119 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While...

  • Customer Specialist

    11 hours ago

    Amarillo, United States CarMax Full time

    6176 - Amarillo - 5000 South Soncy Road, Amarillo, Texas, 79119 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While...

  • Animal Care Specialist

    1 month ago

    Amarillo, United States Don Harrington Discovery Center Full time

    Job DescriptionJob DescriptionSalary: $11-$15 per hour DOEJob Title:     Animal Care SpecialistReports to: Animal Curator Hours:   Part-Time, 20-30 hours per weekPOSITION OVERVIEWThe Animal Care Team works with the Animal Team to provide exceptional animal care and unique animal programming for Discovery Center and Wildcat Bluff Nature Center guests....

  • Customer Relations Specialist

    6 days ago

    Amarillo, United States Baptist Community Services Full time

    ** Customer Relations Specialist** ** Amarillo Town Club** ** Amarillo, TX** **PRN (as needed) POSITION - Days off and hours will vary** **** **GENERAL DESCRIPTION:** Performs facility operational activities related to front desk customer services, nursery, housekeeping, youth activities, aquatics activities, and pools. Includes, but is not limited to the...

  • Medical Office Specialist

    2 months ago

    Amarillo, United States Foundations for Living Full time

    Responsibilities ABOUT NORTHWEST PHYSICIANS GROUP Northwest Physicians Group formed in 2013 with a focus towards population health management. The group has grown to a network of over 40 providers serving patients at numerous primary, specialty and urgent care locations in Amarillo, Texas. Northwest Physicians Group is affiliated with Northwest Texas...

  • Medical Office Specialist

    2 months ago

    Amarillo, United States Foundations for Living Full time

    Responsibilities ABOUT NORTHWEST PHYSICIANS GROUP Northwest Physicians Group formed in 2013 with a focus towards population health management. The group has grown to a network of over 40 providers serving patients at numerous primary, specialty and urgent care locations in Amarillo, Texas. Northwest Physicians Group is affiliated with Northwest Texas...

  • Clinical Specialist I, CPT

    4 days ago

    Amarillo, United States Abbott Laboratories Full time

    Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.Clinical...

  • Patient Services Specialist

    2 days ago

    Amarillo, United States Texas Tech Univ Health Sciences Ctr Full time

    Position DescriptionThis position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for...

  • Patient Services Specialist

    4 weeks ago

    Amarillo, Texas, United States Texas Tech University Health Sciences Center Full time

    Position DescriptionThis position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for...

  • Patient Services Specialist

    4 weeks ago

    Amarillo, United States Texas Tech Univ Health Sciences Ctr Full time

    Position Description This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for...

  • Patient Services Specialist

    4 weeks ago

    Amarillo, United States Texas Tech Univ Health Sciences Ctr Full time

    Position Description This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for...

  • Patient Services Specialist

    4 weeks ago

    Amarillo, United States Texas Tech University Health Sciences Center Full time

    Position DescriptionThis position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for...

  • Patient Care Tech

    4 weeks ago

    Amarillo, United States BSA Hospital Full time

    OverviewJoin our team as a day shift, full-time, Cardiothoracic Surgery Clinical Support Specialist in Amarillo, TX. Fulfilling your purpose begins here: People First, Always. Here’s how we take care of our people: Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan...

  • Local Government Services Program Specialist

    2 weeks ago

    Amarillo, United States PANHANDLE REGIONAL PLANNING COMMISSION Full time

    SUMMARY OF POSITION Performs complex planning, research, consultative, technical and program administration work. Work involves developing local and regional plans or programs and developing procedures for implementation and evaluation of plans or programs. Other work involves providing consultative and technical services to other governmental agencies,...