Property Caretaker at Tidewater Beach Resort

4 months ago


Panama City Beach, United States Vacasa Full time

What we’re looking for

Vacasa is seeking hard-working, energetic employees to help us maintain our large and quickly growing portfolio of vacation homes as a Property Caretaker. Responsibilities will include maintaining homes and housekeeping; which includes deep cleaning, organizing, stocking amenities, and corresponding with our outstanding local team, as well as our central management team.

Compensation

$17 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location.  More benefits and company perks information below

What you’ll do

Assist with operations in assigned location managing a specific portfolio of properties Manage an efficient and high-quality team, ensuring they are trained, effective, and adhere to all Vacasa policies and procedures Support your team with escalated guest and homeowner concerns by responding to emails, calls and tickets Develop and grow a relationship with the owners of the properties by proactively communicating and becoming the subject matter expert of those properties ensuring they are clean, maintained and well cared for  Perform light home maintenance (light bulbs, fix door hinges, unclog a toilet, etc) Conduct regular inspections prior to guest and owner arrivals Meet and maintain Vacasa standards and metrics such NPS, standard unit appearance, and efficiency Manage a budget for your portfolio adhering to set annual costs, with the ability to perform a cost-benefit analysis  Resolve escalated guest and homeowner concerns by responding to emails, calls and tickets Partner and assist your Business Development Representative when new units join the portfolio Establish and maintain open, collaborative relationships with fellow regional team members and upper management team  Provide cross-coverage for your manager or peers when necessary

Skills and Qualifications 

Technical computer skills required on all forms of hardware - laptops, tablets and mobile devices Professional in all forms of communications such as email, phone calls, video calls and texts Ability to work well under pressure in an agile, fast-paced environment  Excellent time management skills with the ability to change activity frequently and cope with interruptions Highly responsive and reliable  Strong attention to detail Prior housekeeping experience a plus  Adhere to all company policies and procedures

Work Environment and Physical Demands

Availability to work Sunday through Saturday, early mornings and evenings as needed.  Traveling between worksites is frequent and this person will need their own reliable transportation.  Occasional need to perform housekeeping and maintenance duties Ability to stand, sit, and walk for an extended period of time Reach overhead and below the waist  Regularly push, pull, and lift up to 25 pounds Occasionally lift or move up to 50 pounds  Bend, stoop, squat, kneel, and twist  The physical demands described here are an example of those that must be met by an employee to successfully perform the essential functions of this job.

What you’ll get

Health/dental/vision insurance—100% coverage option based on hours worked Employer Sponsored & Voluntary Supplemental Benefits based on hours worked 401K retirement savings plan with immediate 100% company match on the first 6% you contribute  Health & Dependent Care Flexible Spending Accounts based on hours worked Paid vacation & sick days Employee Assistance Program Career advancement opportunities Employee discounts  All the equipment you’ll need to be successful Great colleagues and culture Please visit our to review our full benefits offerings

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