Staff Professional-Internal Investigations

2 weeks ago

Bethesda, United States Marriott International Full time
Job Number 24072945
Job Category Finance & Accounting
Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY

The Internal Investigations department is a subgroup of the Global Safety & Security organization. This department’s mission places a strong emphasis on mitigating and investigating fraud in the areas of financial, loyalty and incentive programs. The department performs a wide range of investigations into all allegations of serious misconduct, threats, criminal activity and workplace violence committed by associates, guests, and others, to ensure and safeguard the assets and protect the reputation of Marriott International.

In this entry level manager role, in addition to performing investigations, he/she will provide direct investigative assistance to all Marriott businesses. He/she will manage or directly provide specific services, projects, and information with the intent of reducing losses and successfully defending legal actions regarding the investigation and disciplinary action of associates and/or customers or invitees.

 

EXPECTED CONTRIBUTIONS

 

Investigative Management:

 

  1. Business Integrity Line Investigations: Conduct and manage investigations into “Compliance with Laws, Rules and Regulations,” “Competition and Fair Dealing,” “Gifts and Entertainment,” “Payments to Government Personnel” and “Accuracy of Company Records.” Provide closure of investigations to a legally defendable conclusion working within legal guidelines and Marriott’s company polices.

 

  1. Loyalty Program, Incentive, and Explore Fraud: Conduct, manage, and lead investigations into violations of Marriott’s Loyalty, Incentive, and Explore

Program to include internal and external violations.

 

  1. Insider Threat Investigations: Conduct, manage, and lead investigations into violations of Marriott’s Information Protection Policy to include internal and external violations.

 

  1. Information/Due Diligence Investigations:  Directly access and manage the process and dissemination of “publicly held” information in federal, state, municipal and private repositories for the purposes of due diligence analysis and pre/post-employment screening. Directly serve as a technical resource to MI on Marriott policy concerning the use of information-based investigations, State and Federal Fair Credit Reporting Acts, and Constitution and Statutory Protections of Workplace Privacy.

 

  1. On-Site Investigations:  Provide direct on-site unit assistance for property specific investigations for both criminal concerns and violations of company policy. Gather and coordinate information. Provide specific technical expertise in the delivery of investigative interviews in compliance of civil law.

 

B.      Intelligence Gathering:  On request, partner with the Security Information Specialist with searches via the internet to include social media, open-source data and subscription databases on controversial groups, protests, and information of groups, companies or persons that are targeting the company.

 

C.     Fraud Investigations:  Assist Sr. Managers of Investigations with requests involving credit card, check counterfeiting and system or computer fraud. Assist in conducting on-going research in this field. Build effective communication networks with local law enforcement agencies as well as federal agencies that manage financial and economic crime. Continuously enhance fraud expertise and knowledge in the field via on-going education. Assist in managing investigations and function as a liaison between property, law enforcement agencies, Finance Group, Human Resources, Internal Audit, Law Department, and related regional managers as identified by MI.

 

D.     Court Appearances: Schedule, organize and/or attend Company prosecution appearances in court on behalf of the company.

 

  1. Properly document all aspects of the investigation and effectively deliver results to stakeholders including but not limited to, Labor Law, Associate Relations, Human Resources and property and regional leadership as appropriate.

 

  1. Assist in fielding and responding to requests for consultation from property leaders and key stakeholders on matters of investigative concern.

 

  1. Any other assignments as requested by management.

 

 

Communication

 

  1. Maintain and provide effective communications during all investigations with Regional Vice Presidents of Human Resources (RVPHR’s), Regional Directors of Human Resources (RDHR’s), Regional Associate Relations Managers, HR Associate Relations Team management, Attorneys from Corporate, Legal and Labor Law Departments, Internal Audit, Business leaders, unit General Managers, and other regional managers as defined by the MI SBU.

 

  1. Assist in the design, develop, create, and present presentations of department initiatives to senior leadership and/or business partners.

 

  1. Develop and cultivate strong relationship with local and federal law enforcement agencies and function as the department liaison in their AOR.

 

  1. Assist key stakeholders in creating strategic and systematic plan of action to address and reduce risk and liability to the company by incorporating data analytics along with lesson from losses. 

 

 

Expected Leadership Contributions (including duties and responsibilities)

 

  1. Responds to, solves, and makes decisions on more complex/non-routine business requests with moderate to elevated risk. 

     
  2. Assist the department in achieving business results by:
    1. identifying opportunities to enhance the effectiveness of business processes.
    2. providing training and technical guidance to less senior staff, where appropriate, and serving as point-of-contact for problem resolution.
    3. recognizing and celebrating team successes.
    4. achieving results against budget within scope of responsibility.

 

Other Duties:

 

  1. Performs other duties as appropriate.

 

Specific Candidate Profile

 

Successful candidates should possess knowledge and experience and demonstrate strong leadership and relationship skills as follows:

 

  1. Successful completion of Basic and Advanced Interviewing school
  2. Excellent written and oral communication skills.
  3. General understanding of employment law.
  4. General understanding of the components of criminal and civil law.
  5. Ability to foster good working relationships with RDHR’s, HR Service Teams, Regional GS&S, Corporate Legal and Labor Departments and Corporate Human Resources Department.
  6. Demonstrated investigative development skills. 
  7. Demonstrated hotel operations/management experience strongly preferred.
  8. Knowledge of all Internal Investigations services.

 

Specific Candidate Attributes

 

  1. Effective time management skills.
  2. Effective listening skills.
  3. Effective Communicator.
  4. Innovative and quick thinker.
  5. Ability to work independent for long periods of time.
  6. Flexibility to travel on very short notice.
  • Demonstrated mastery of problem-solving methodology for decision making.
  1. Demonstrated strong follow-up and customer service skills.
  • Personal integrity.
  • Professional demeanor and presentation skills
  • Strong computer skills.

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

  • Staff Professional-Internal Investigations

    7 days ago

    Bethesda, United States Marriott Hotels & Resorts Full time

    The Internal Investigations department is a subgroup of the Global Safety & Security organization. This departments mission places a strong emphasis on mitigating and investigating fraud in the areas of financial, loyalty and incentive programs. The Internal, Staff, Regional Manager, Professional, Relationship, Skills, Hotel, Business Services

  • Staff Professional-Internal Investigations

    7 days ago

    Bethesda, United States Marriott International Full time

    Job Number 24072945 Job Category Finance & Accounting Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY The Internal Investigations department is a subgroup of the Global Safety & Security organization. This...

  • Staff Professional-Internal Investigations

    1 week ago

    Bethesda, United States Bethesda Marriott Full time

    Job Number 24072945Job Category Finance & AccountingLocation Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJob SummaryThe Internal Investigations department is a subgroup of the Global Safety & Security organization. This department’s...

  • Analyst, Fraud Investigations

    4 weeks ago

    Bethesda, United States Bethesda Marriott Full time

    Additional Information Analyst, Fraud InvestigationsJob Number 24055430Job Category Finance & AccountingLocation Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJob SummaryThe Internal Investigations department is a subgroup of the Global...

  • Analyst, Fraud Investigations

    4 weeks ago

    Bethesda, Maryland, United States Bethesda Marriott Full time

    Additional Information Analyst, Fraud InvestigationsJob Number Job Category Finance & AccountingLocation Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJob SummaryThe Internal Investigations department is a subgroup of the Global Safety &...

  • Analyst, Fraud Investigations

    3 days ago

    Bethesda, United States Marriott Full time

    Job Description JOB SUMMARY The Internal Investigations department is a subgroup of the Global Safety & Security organization. This department's mission places a strong emphasis on mitigating financial, identify theft and economic crime. The department performs a wide range of investigations into all allegations of serious misconduct, threats and criminal...

  • Principal Investigator, Research Psychologist

    2 weeks ago

    Bethesda, United States Henry M. Jackson Foundation Full time

    Overview Join the HJF Team! The Henry M. Jackson Foundation for the Advancement of Military Medicine (HJF) is a nonprofit organization dedicated to advancing military medicine. We serve military, medical, academic and government clients by administering, managing and supporting preeminent scientific programs that benefit members of the armed forces and...

  • Loyalty Program Risk Investigator

    4 weeks ago

    Bethesda, Maryland, United States Bethesda Marriott Full time

    Job Number Job Category Finance & AccountingLocation Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? YRelocation? NPosition Type ManagementJob SummaryThis role is part of the broader Loyalty Program Risk team tasked with ensuring the integrity of the Loyalty program and...

  • Management Analyst Iii

    2 days ago

    Bethesda, United States Cognitive Professional Services Full time

    Cognitive Professional Services Inc. is submitting a proposal bid and is seeking a qualified Management Analyst (Level III). Position may telework with some onsite. **Requirements**: - **Must be a U.S. citizen. **Must have the ability to prove U.S. citizenship. - **Security Requirement**: Pass background investigation. - **Experience**: Please see...

  • Senior Investigator within its Division of Intramural Research

    3 weeks ago

    Bethesda, Maryland, United States NIH - National Institutes of Health Full time

    VACANCY ANNOUNCEMENTDepartment of Health and Human ServicesNational Institutes of HealthMedical Officer, GP-0602-Medical OfficerEunice Kennedy Shriver National Institute of Child Health and Human DevelopmentThe Eunice Kennedy Shriver National Institute of Child Health and Human Development (NICHD), National Institutes of Health (NIH) in Bethesda, Maryland is...

  • Staff Clinician

    3 weeks ago

    Bethesda, United States National Institutes of Health Clinical Center Full time

    Department of Health and Human ServicesNational Institutes of Health Clinical CenterStaff Clinician (Physician)Are you interested in a unique opportunity in clinical research in the area of congenital adrenal hyperplasia?The National Institutes of Health (NIH), the U.S. government’s premier biomedical and behavioral research enterprise, invites candidates...

  • Tax Professional

    3 weeks ago

    Bethesda, United States Councilor, Buchanan & Mitchell, P.C. Full time

    Councilor, Buchanan & Mitchell, P.C. (CBM), an accounting and business advisory firm that serves clients throughout Washington, DC, Baltimore, and the Mid-Atlantic region, is currently seeking a dedicated senior tax professional with at least three years of public accounting and tax experience to work primarily on compilation/review and tax engagements for...

  • Tax Professional

    1 week ago

    Bethesda, United States Councilor, Buchanan & Mitchell, P.C Full time

    Councilor, Buchanan & Mitchell, P.C. (CBM), an accounting and business advisory firm that serves clients throughout Washington, DC, Baltimore, and the Mid-Atlantic region, is currently seeking a dedicated senior tax professional with at least three years of public accounting and tax experience to work primarily on compilation/review and tax engagements for...

  • Tax Professional

    4 weeks ago

    Bethesda, United States Councilor, Buchanan & Mitchell, P.C. Full time

    Job DescriptionJob DescriptionCouncilor, Buchanan & Mitchell, P.C. (CBM), an accounting and business advisory firm that serves clients throughout Washington, DC, Baltimore, and the Mid-Atlantic region, is currently seeking a dedicated senior tax professional with at least three years of public accounting and tax experience to work primarily on...

  • Public Health Research Intern

    2 weeks ago

    Bethesda, United States Henry M. Jackson Foundation Full time

    Overview Join the HJF Team! HJF is seeking an Public Health Research Intern to support the National Center for Disaster Medicine and Public Health. The incumbent will work on research-related tasks in support of advancing disaster medicine and public health. They will provide technical support to a variety of research projects in support of the National...

  • Tax Professional

    7 days ago

    Bethesda, United States Councilor, Buchanan & Mitchell, P.C. Full time

    Councilor, Buchanan & Mitchell, P.C. (CBM), an accounting and business advisory firm that serves clients throughout Washington, DC, Baltimore, and the Mid-Atlantic region, is currently seeking a dedicated senior tax professional with at least three years of public accounting and tax experience to work primarily on compilation/review and tax engagements for...

  • Audit Professional

    3 weeks ago

    Bethesda, United States Councilor, Buchanan & Mitchell, P.C Full time

    Councilor, Buchanan & Mitchell, P.C. (CBM), an accounting and business advisory firm that serves clients throughout Washington, DC, Baltimore, and the Mid-Atlantic region, is currently seeking a dedicated audit professional with at least three years of public accounting and audit experience (tax experience is a plus). The candidate must have strong...

  • Audit Professional

    6 days ago

    Bethesda, United States Councilor, Buchanan & Mitchell, P.C. Full time

    Job DescriptionJob DescriptionCouncilor, Buchanan & Mitchell, P.C. (CBM), an accounting and business advisory firm that serves clients throughout Washington, DC, Baltimore, and the Mid-Atlantic region, is currently seeking a dedicated audit professional with at least three years of public accounting and audit experience (tax experience is a plus). The...

  • Audit Professional

    3 weeks ago

    Bethesda, United States Councilor, Buchanan & Mitchell, P.C. Full time

    Job DescriptionJob DescriptionCouncilor, Buchanan & Mitchell, P.C. (CBM), an accounting and business advisory firm that serves clients throughout Washington, DC, Baltimore, and the Mid-Atlantic region, is currently seeking a dedicated audit professional with at least three years of public accounting and audit experience (tax experience is a plus). The...

  • Audit Professional

    3 weeks ago

    Bethesda, United States Councilor, Buchanan & Mitchell, P.C. Full time

    Councilor, Buchanan & Mitchell, P.C. (CBM), an accounting and business advisory firm that serves clients throughout Washington, DC, Baltimore, and the Mid-Atlantic region, is currently seeking a dedicated audit professional with at least three years of public accounting and audit experience (tax experience is a plus). The candidate must have strong...