General Manager

4 weeks ago

Austin, United States Discovery Senior Living Full time

About Discovery Senior Living

Discovery Senior Living ranks prominently among the 5 largestsenior housing providers in the US, and is nationally renowned for designing,developing, marketing, and operating a multi-brand portfolio of upscale, luxurysenior-living communities. With over 250 communities in nearly 40states, and 15,000 dedicated employees, Discovery Senior Living, with multiplenational brands, is one the largest and fastest growing senior living companiesin the United States. Recognized as a Great Place to Work, Discovery continuesits rapid growth trajectory to lead the industry in providing desirablecommunities and exceptional lifestyle and value for our residents all whileretaining our family-first culture. We're a 30-year-old innovative company witha rich history of delivering exceptional service and quality care in desirable,enriching residential environments.

Discovery Senior Living is looking for a General Manager to join our Independent Living community Conservatory at North Austin.

High-End hospitality and operations experience required.

About the Opportunity:

Does working for the leader in the Senior Housing industry sound like the professional challenge you are seeking? Discovery Senior Living offers significant opportunities for growth and career advancement. Employees are encouraged to take responsibility for their own careers. You'll be working with incredible individuals with boundless creativity.

Responsibilities:

  • Responsible for the operation and management of the community in accordance with the standards and guidelines of the Owners/Board of Directors, Discovery Management Group, and federal/state/local laws and regulations.
  • Communicates and models a clear, customer focused vision, based upon a resident centered model of care.
  • Demonstrates the ability to identify and build relationships within the local area that drives businesses into the community, as well as effectively price the product, thereby maximizing top-line revenue growth and achieves appropriate market position.
  • Ensures the community has an effective external business development strategy in place, with clear accountabilities assigned, is able to articulate results and adjust plan accordingly to maximize referral leads and move-ins.
  • Develops a thorough working knowledge of state regulations, policies and procedures dictated for residents; ensures compliance.
  • Ensures all resident administrative files are well maintained, current and in compliance with state regulations.
  • Meets the financial targets with the goal to maximize capital partners' return.
  • Functional knowledge of all operating programs including memory care, clinical, dining and social programs.
  • Prepares, adheres to the community budget.
  • Ensures budgeted revenue is achieved or exceeded by maximizing occupancy and room rate.
  • Reviews monthly financial statements, implements plans of action for deficiencies.
  • Manages key, non-labor operating costs in line with budgeted levels.
  • Processes and submits monthly expenses and budget data timely per policies and internal business controls.
  • Meets NOI and occupancy expectations.
  • Oversees all departments, maintaining full responsibility for efficient operations and compliance with the financial goals established in the approved Operating Budget.

Qualifications:

  • Bachelor's degree, preferably in Business Administration, Hospitality, Hospital Administration, or Health related field.
  • Minimum of three years of managerial experience preferably in the senior living, health care or hospitality industries.
  • Previous management experience including hiring, coaching, performance management, daily operations supervision and discipline.
  • Previous sales experience preferred.
  • Demonstration of success in managing operating expenses.
  • Administrator License/certification
  • Provides leadership by exhibiting confidence in self and others; inspires and motivates others to perform well.

Benefits:

In addition to a rewarding career and competitive salary, Discovery offers a comprehensive benefit package.

Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.

No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you.


EOE D/V

JOB CODE: 1003903

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