Assistant General Manager

3 weeks ago

Riverside, United States Miguel's Jr Full time

Join Miguel’s Family

 Do you believe food is more than just a meal? At Miguel’s, we're passionate about creating memorable experiences through delicious food and genuine hospitality. We're searching for enthusiastic team members who share our Why: to share the love with everyone we serve.

We're looking for someone who:

  • Has a contagious smile & a passion for creating positive experiences.
  • Excels at communication and building rapport with guests.
  • Thrives in a team environment and is always willing to help.
  • Maintains a positive and can-do attitude.
  • Has flexible availability, including nights and weekends (a plus).

 We offer:

  •  Great Compensation (DOE)
  • Paid Time Off (PTO) & (PSL) Paid Sick Leave 
  • Low-Cost Insurance benefits (Medical, Dental, Vision Plans)
  • Company Paid Life Insurance 
  • 401(k) Plan with up to 4% Company Match
  • One Year Anniversary Day
  • Free Employee shift meal 


Assistant General Manager Position Summary: 



The
Assistant General Manager (AGM) is responsible for the Front and Back of the
House operations of a single business location with the General Manager and
whenever s/he is offsite. This position is not present in every location and
can also be considered a leadership developmental position



Essential Duties and Responsibilities 




  • Drives combined team performance
    in BOH and FOH towards daily excellence in execution and great guest
    service.
  • Creates a positive spirit of
    pride and fellowship across the team and in the work environment to
    promote sales and retention of top talent with the support of the GM.
  • Promotes guest service
    proactively and represents the company on guest recovery regarding
    restaurant-level issues/complaints
  • Work with the GM to actively
    solicit, interview and select top talent from a pool of external,
    internal, and referred candidates to fulfill current and future needs.
  • Understand and help manage the
    financial and operational performance of the business to meet and exceed
    its goals/metrics.
  • Leads by example through formal
    performance management, coaching, and positive role modeling of service,
    company policies and procedures, and brand standards.
  • Key developmental focus is the
    Shift Supervisors as direct reports to both GM and AGM
  • Maintains a safe, secure, and
    healthy environment by establishing, following, and enforcing sanitation
    standards and procedures, complying with legal regulations; securing
    revenues; developing and implementing disaster plans; maintains security
    and sprinkler systems, parking lot, and walkway.
  • Daily communication with the GM
    to ensure all tasks, issues, and day-to-day items are handled efficiently
    and properly.  
  • Completes other duties as
    assigned by GM
  • Obtain a ServSafe Certification
    within 90 days of hire


 



Requirements




  • Must have at least 2 years of experience
    in a previous supervisory/management role with the QSR with some if not
    total P&L responsibilities/impact
  • Proven ability to lead, manage
    and motivate a team
  • Proficiency in oral and written
    communication to effectively be a team leader and member with
    predominantly English-speaking guests and team members
  • Intermediate computer skills
    including MS Office: (Excel, Word, Outlook, and Excel)
  • High School Diploma or
    Equivalent


Additional Info



Physical Demands and Work Environment:  




  • The physical demands and work
    environment characteristics described here are representative of those
    that must be met by an employee to successfully perform the essential
    functions of this job.  Reasonable accommodations may be made to
    enable individuals with disabilities to perform essential functions.



  • Physical demands: While
    performing the duties of this job, the employee is required to stand;
    walk; reach with hands and arms; climb stairs; balance; stoop, kneel,
    crouch, or crawl; talk or hear; taste or smell.  The employee must
    occasionally lift and/ or move up to 50 pounds.  Specific vision
    abilities required by the job include close vision, distance vision, color
    vision, peripheral vision, depth perception, and the ability to adjust
    focus.



  •  Work environment: While
    performing the duties of this job, the employee is exposed to whether
    conditions prevalent at the time.  The noise level in the work
    environment is usually moderate and consistent with a restaurant
    environment


Job Details:




  • Career Advancement/Career Plan: We promote heavily from within.

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