General Manager

3 months ago

Little Canada, United States Caribou Coffee Operating Company, Inc. Full time

At Caribou Coffee we create day-making experiences that spark a chain reaction of This is our purpose. Our team brings this to life by focusing on what’s really important around here – It’s that simple. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd Apply today and be part of the ‘Bou Crew

Position Overview: The General Manager is responsible for the culture and overall leadership and direction of the store. This role is responsible for ensuring team engagement, execution of goals, setting expectations and applying accountability, and the overall experience of the Caribou Brand. This role creates success through a commitment to Team, Guest and Quality and bringing the Core Values to life daily.

The General Manager is expected to maximize opportunities for sales and traffic growth. A General Manager is a leader in their community, an inspiration to the team and the embodiment of the Caribou purpose: To create day making experience that spark a chain reaction of GOOD.

DOING – What you deliver:

Demonstrates the DOING of an Assistant General Manager with ease, enthusiasm and excellence 

TEAM

Models, upholds and implements Caribou policies, practices, and standards Ensures the store is fully staffed for upcoming shifts including ensuring that all TM schedules are up to date and writing timely and effective schedules; is planful for the future in staffing including bench planning and development Owns the entire recruiting process (job posts, sourcing, timely follow-up, interviewing, hiring and onboarding) Keeps the team engaged and energized Responsible for execution of Role Based Training and LTO/Promotional Window training Demonstrates clear and effective communication to team about expectations and “the why behind the what” Keeps accurate records in Workday Ensures overall safety of Team Members and Guests Coaches, trains, and develops the team to generate their best DOING and BEING during every shift and with every interaction and to foster a culture of growth and career progression Delivers proactive, timely, and thoughtful coaching conversations and feedback to support the team 

GUEST

Exemplifies/embodies incredible guest experience at all times Trains and develops team to provide a best in class guest experience Demonstrates and teaches guest recovery Takes ownership of Guest Satisfaction metrics and results Represents Caribou in handling guest complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution Is a brand ambassador in the community including involvement, leadership and “being Caribou” in every interaction

QUALITY/SALES/PROFIT

Consistently acts as the business owner – taking full ownership of the success of the store and team Owns the importance and execution of food safety and sanitization, the health and safety of the store, and uses the company supported tools available to accomplish success metrics Outspoken and relentless champion of executing standard operation procedure Keen aptitude of store systems including CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper, etc. Has deep understanding of P&L to build financial plans and fiscal responsibility Creates energy, enthusiasm and focus on meeting and exceeding sales goals Demonstrates efficient inventory control and waste management Assists with delivery of quality store operations and in-store sales building activities Ensures a quality guest experience by driving fast and friendly service, verifies that each product delivered to our guests meets Caribou quality standards and maintains a clean and safe environment according to company and ServSafe guidelines Minimizes loss through strict observance of cash handling policies, proper training of team members, and complying with all accounting/banking requirements

BEING – How you show up:

Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love. Enthusiastically takes ownership of ALL OF IT Takes Being Yourself and Making Fun happen to the next level Is authentically their BEST self every day Creates trust in team (they trust you and you extend trust to them) Is the calm amidst the storm, ability to bring calm, focus and perspective to situations - is resilient, durable, unflappable Embrace diversity in all aspects of leadership and learning Is a change leader and champion, recognizes that all growth is change and all growth is powerful Supports GM peers through partnership and collaboration Gives and receives feedback with positive intent with a desire to always get better and grow Unwavering example of grace and professionalism in challenging situations, handles confidential information with empathy and consistency Takes ownership of difficult conversations; does not avoid conflict, but rather seeks to dismantle it

Qualifications:

Required:

A minimum of 2-3 years of restaurant, retail, or guest service management experience and or combined experience and education Experience with sales building, P&L statements, recruiting, and training Must be 18 years of age or older Has a valid driver’s license and reliable transportation

Preferred:

ServSafe Certified preferred or certification within 90-days of employment High school diploma or GED equivalent Address: | 228 Little Canada Road , Little Canada, Minnesota 55117 |

The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical demands may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Caribou Coffee reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Caribou Coffee Company, Inc. and its subsidiaries (“Company”) are proud to be Equal Opportunity Employers of Minorities, Women, Protected Veterans, and individuals with Disabilities and do not discriminate based on gender identity or sexual orientation.

Brand:

Caribou Coffee

  • General Manager

    1 month ago

    Little Canada, Minnesota, United States Caribou Coffee Operating Company, Inc. Full time

    Leadership and Direction:The General Manager is responsible for the culture and overall leadership and direction of the store. This role is responsible for ensuring team engagement, execution of goals, setting expectations and applying accountability, and the overall experience of the Caribou Brand. This role creates success through a commitment to Team,...

  • Transportation Manager

    1 month ago

    LITTLE CANADA, United States Sysco Full time

    SUMMARYResponsible for managing all RDC yard activities and the personnel involved in those activities, maintaining accurate records, and assisting in resolving system or operational issues which may affect inbound or outbound performance.ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:Assist in resolving any system issues...

  • Transportation Manager

    4 weeks ago

    Little Canada, United States Sysco Full time

    SUMMARYResponsible for managing all RDC yard activities and the personnel involved in those activities, maintaining accurate records, and assisting in resolving system or operational issues which may affect inbound or outbound performance.ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:Assist in resolving any system issues...

  • Transportation Manager

    4 weeks ago

    LITTLE CANADA, United States Sysco Full time

    SUMMARYResponsible for managing all RDC yard activities and the personnel involved in those activities, maintaining accurate records, and assisting in resolving system or operational issues which may affect inbound or outbound performance.ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:Assist in resolving any system issues...

  • Transportation Manager

    1 week ago

    Little Canada, United States US1668 FreshPoint Bix Produce Company, LLC Full time

    SUMMARYResponsible for managing all RDC yard activities and the personnel involved in those activities, maintaining accurate records, and assisting in resolving system or operational issues which may affect inbound or outbound performance.ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:Assist in resolving any system issues...

  • Claims Specialist

    4 weeks ago

    Little Canada, Minnesota, United States Q3 Contracting, Inc Full time

    Job Summary:Q3 Contracting, Inc. is seeking a skilled Claims Specialist to support our Safety/Operations team in Little Canada, MN. As a Claims Specialist, you will be responsible for assisting the Claims Manager with claims files and loss reporting, receiving first reports of incident, requesting investigation documentation, and providing Loss Reports to...

  • General Manager

    3 weeks ago

    Little Rock, United States CycleBar - Corporate Full time

    CycleBar is seeking a General Manager for our state-of-the-art location in Little Rock.  Our General Managers are passionate about fitness and delivering a superior experience.  They prioritize driving sales and revenue within the studio. General Managers are responsible for meeting studio sales goals, membership renewals and ancillary service goals by...

  • General Manager

    3 weeks ago

    Little Rock, United States Purple Cow Restaurants Full time

    Replies within 24 hours Benefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Working at The Cow?!? You bet! Join our team and see how much fun and rewarding work can be. We are looking for a positive, motivating, and inspiring leader with a "Servant to All" type attitude. Managers should...

  • Business Development Manager

    4 weeks ago

    Canada, United States Mutiny Corp Full time

    About the RoleWe are seeking a highly motivated Business Development Manager to join our team at Mutiny Corp. As a key member of our sales team, you will be responsible for driving outbound sourced pipeline and revamping our existing outbound program using innovative tactics and AI-powered tools.Key Responsibilities:Leverage tools like Unify, Clay,...

  • Restaurant General Manager

    5 months ago

    Little Rock, United States Gecko Hospitality Full time $55,000 - $58,000

    Gecko Hospitality is now searching for an experienced and motivated Restaurant General Manager in Little Rock. The ideal Restaurant General Manager leads by example, promoting the vision, recruiting and mentoring a passionate team, collaborating with local businesses, supporting sustainability, and focusing on training a like-minded individual.About the...

  • Medical Staff Office Coordinator

    4 weeks ago

    Little Canada, Minnesota, United States Think Small Full time

    Role SummaryThink Small is seeking a highly motivated and dedicated professional to join our team as a Medical Staff Office Coordinator. This role will play a critical part in advancing early childhood care and education by supporting the development and implementation of initiatives that promote diversity, equity, inclusion, and belonging.Key...

  • Quality Assurance Associate

    4 weeks ago

    Little Canada, Minnesota, United States Sysco Full time

    Job Summary:We are seeking a highly skilled Quality Assurance/Shipping Associate to join our team at Sysco. This role is responsible for ensuring the quality of our products and overseeing the shipping process.Key Responsibilities:Inspect products to identify quality issues and assist with repacking as needed.Provide technical, customer relations, and...

  • Sales Associate

    1 month ago

    Little Canada, Minnesota, United States Central Network Retail Group Full time

    Job Title: Sales AssociateFrattallone's Hardware and Garden Center is seeking a Sales Associate to provide exceptional customer service and support in our retail environment.Key Responsibilities:Provide excellent customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.Assist customers in finding...

  • Sales Associate

    6 months ago

    Little Canada, United States Slumberland Furniture Full time

    Job DescriptionFull-time income average of $48,000 a year with potential earnings up to six-figures!Commission pay structure with guaranteed minimum - no draw.Since day one, back in 1967, Slumberland Furniture has valued love, dignity, and respect. Being a family-owned company, we are proud to offer a kind, friendly, and supportive atmosphere where we share...

  • Technical Program Specialist

    4 weeks ago

    Little Canada, Minnesota, United States INGENIOUS Full time

    At INGENIOUS.BUILD, we're revolutionizing the construction industry with our cutting-edge platform. As a Technical Program Associate, you'll play a crucial role in ensuring the seamless execution of our projects.As the go-to professional for Engineering, you'll work closely with the VP of Engineering and Product to improve processes, educate teams, and...

  • Senior Buyer

    3 weeks ago

    LITTLE CANADA, United States Sysco Full time

    JOB SUMMARYThe senior buyer is responsible for assigned commodities which include pricing, procuring product, maintaining quality, management of inventory levels.RESPONSIBILITIESDetermine daily needs and maintain the desired inventory levels.Order loads and build trucks for loading.Manage troubled loads, protections, credits, shrink.Participate in the weekly...

  • Senior Buyer

    3 weeks ago

    Little Canada, United States Sysco Full time

    JOB SUMMARY The senior buyer is responsible for assigned commodities which include pricing, procuring product, maintaining quality, management of inventory levels. RESPONSIBILITIES Determine daily needs and maintain the desired inventory levels. Order loads and build trucks for loading. Manage troubled loads, protections, credits, shrink. Participate...

  • Senior Buyer

    4 weeks ago

    Little Canada, United States Sysco Full time

    JOB SUMMARYThe senior buyer is responsible for assigned commodities which include pricing, procuring product, maintaining quality, management of inventory levels.RESPONSIBILITIESDetermine daily needs and maintain the desired inventory levels.Order loads and build trucks for loading.Manage troubled loads, protections, credits, shrink.Participate in the weekly...

  • Senior Buyer

    4 weeks ago

    LITTLE CANADA, United States Sysco Full time

    JOB SUMMARYThe senior buyer is responsible for assigned commodities which include pricing, procuring product, maintaining quality, management of inventory levels.RESPONSIBILITIESDetermine daily needs and maintain the desired inventory levels.Order loads and build trucks for loading.Manage troubled loads, protections, credits, shrink.Participate in the weekly...

  • Senior Buyer

    4 weeks ago

    LITTLE CANADA, United States Sysco Full time

    JOB SUMMARYThe senior buyer is responsible for assigned commodities which include pricing, procuring product, maintaining quality, management of inventory levels.RESPONSIBILITIESDetermine daily needs and maintain the desired inventory levels.Order loads and build trucks for loading.Manage troubled loads, protections, credits, shrink.Participate in the weekly...