Tax Data Management Supervisor
Found in: Talent US C2 - 1 week ago
Position Summary/Objective
The Tax Data Management Supervisor is responsible for the teams who support proactive data cases, tax rate and profile data maintenance and daily tax case management for OSV customers. These team activities include capturing electronic/published data from Federal, State, Local, and Territorial taxing agencies and facilitating the data input with a high level of accuracy. The Supervisor will also support ongoing maintenance of post deploy RPA processes.
Essential Functions/Duties/Responsibilities
Lead daily activities of assigned team and function to ensure that all work is completed according to scheduled deadlines with attention to quality standards, priorities and overall goals. Oversee the use of standard process workflows by team.Develop an enhanced understanding of Tax Operations processes & functions and supports with the implementation of strategic goals.Provides subject matter and technical support on department processes, systems, and requirements to team members to support OSV customers.Provide outstanding tax service support by researching and providing supporting detail to OSV customersSkills to meet strict deadlines for monthly, quarterly reports, ad hoc reports, and data inquires to support business needs Provide directions, instructions and/or training to team Assist team as needed with daily task and assist with special team projectsProvide professional and timely responses to internal and external customersMeet quality and production metrics outlined for positionContribute to a positive, collaborative work environmentEstablish and maintain relationship with customers and internal teams to ensure delivery of high quality services and products to internal and external customersWork closely with the tax services department and other internal teams to deliver excellent customer service related to the entire payroll tax processPerform analysis of tax/payroll data on the employer and employee levelCompetencies
Strong communication and written skills Ability to establish and maintain effective working relationshipsHigh energy Proficient in Microsoft Office SuiteExcel proficiency a mustData AnalyticsAttention to Detail Strong time management skillsAbility to manage multiple projects with various deadlines in a fast paced work environmentWorking knowledge of tax rules and requirementsSupervisory Responsibility
Yes, this position does have direct reports
Qualifications and Experience
Tax and/or payroll experience Payroll outsourcing experience preferredAssociates degree or higher (or experience equivalent)#LI-REMOTE
You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.
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