Bilingual Medical Assistant

3 months ago

Webster, United States Minivasive Pain and Orthopedics Full time

Minivasive Pain and Orthopedics is an outpatient clinic network serving the greater local Houston, TX area. Our teams strive to deliver personalized and compassionate care to meet our patients' individualized needs. At MPO, we continue to seek talented individuals who are passionate about making a difference and developing their clinical skillset. Come join our team at Minivasive Pain and Orthopedics and unlock your potential for excellence.


Our team at Minivasive Pain and Orthopedics- Webster is looking for a full-time bilingual Medical Assistant to provide direct patient care in the outpatient clinical setting. The Medical Assistant will additionally support a positive patient experience by performing administrative and certain clinical duties under the direction of physician or nurse manager and will assist the physician in scribing patient notes.


ESSENTIAL FUNCTIONS:

  • Demonstrates Customer Service Standards (smiles and makes eye contact, greets each patient and visitor, seeks out patient and visitor contact, displays appropriate body language at all times, takes 5 minutes each day to go above and beyond for one patient or visitor, honor diversity and thanks each customer)
  • Works efficiently and completes tasks thoroughly to optimize patient flow while maintaining quality and patient/provider satisfaction
  • Escorts patient(s) to exam rooms, interviews patients, measures vital signs, including weight, blood pressure, pulse, temperature, and documents all information in patient's chart
  • Confirm patient' DOB and full name
  • Confirm reason for visit and date of injury
  • Educates and may give directions to patient regarding medication and treatment plan as instructed by physician or physician assistant
  • Maintains patient charts ensuring all related reports, labs and information is filed and available in patients' medical records/file prior to their appointment. Ensure completeness and accuracy of patients' forms
    • Patient must have a referral form unless sent from another provider
    • Patient must have x-ray or MRI report
    • Check off list must be completed
    • Letter of Protection must be in the patient file, if applicable
  • Completes necessary forms as requested including but not limited to disability and FMLA forms

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Ability to maintain effective and organized systems to ensure timely patient flow
  • Excellent, polished patient interaction skills. Ability to communicate professionally with patients
  • Exceptional customer service and phone etiquette
  • Strong computer skills with proficiency in Microsoft Office, including Outlook, Excel, Word & E-Clinical
  • Energetic with a desire to learn and develop new skills
  • Bilingual; fluent in English and Spanish

EDUCATION AND EXPERIENCE:

  • High School diploma or its equivalent
  • Minimum 1-2 years in medical office setting
  • Medical Assistant Certification preferred

BENEFITS OFFERED:

  • 3 Medical Plans
  • 2 Dental Plans
  • 1 Vision Plan
  • Employee Assistance Program
  • Short and Long-Term Disability Insurance
  • Basic and Voluntary Life with AD&D Plan
  • 401(k) with a 2-year vesting
  • PTO + Holidays

Please visit our website for more information:

Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.



Job Posted by ApplicantPro

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