Intake Coordinator

1 week ago

Santa Barbara, United States VNA Health Full time

About Us:

At VNA Health, our mission is to revolutionize healthcare through compassion and innovation, ensuring every individual's well-being is prioritized. We're dedicated to empowering our employees to make a real difference in the lives of our patients and communities, driving positive change in healthcare. Join us in our mission to provide exceptional care and improve the health and dignity of those we serve.

Why Join Us:

Fully-paid insurance premiums including dental, vision, basic life, disability, and AD&D insurance. Generous Paid Time Off (PTO) accrual from the first day of employment. Wellness Benefit providing $1,000 annual reimbursement for fitness and wellness expenses. Financial wellness program with matching 403(b) Retirement Plan and Healthcare and Dependent Care Flexible Spending Accounts (FSA). Supportive company culture promoting employee well-being through programs like the Employee Assistance Program (EAP) and public transportation reimbursement. Competitive Compensation: $25 - 28.50 hourly Location: Onsite - Santa Barbara Schedule: Sunday - Thursday 8-5PM
Job Description:

Under the direction and supervision of Intake Manager, the Intake Coordinator will be an integral member of the Intake Department and will contribute to increasing VNA Health’s revenue and reputation by converting referrals to successful admissions by providing excellent customer service and maintaining high standards of quality in work product. The Intake Coordinator will respect and promote the mission, values, and vision of VNA Health.

Job Duties:

Assess, triage, and process referrals to successful admissions in a timely, accurate, and professional manner.Process in accordance with VNA Health’s and Intake’s policies/protocols and CMS regulations.Obtain required information from referral sources (physicians, discharge planners, case managers, and other facility staff) and follow their policies/procedures.Collaborate with VNA Health departments to meet relevant requirements, protocols, and regulations.Communicate with patients/families to educate about and facilitate for successful home care services. Enter all pertinent data in EMR and other electronic and manual systems with a high degree of accuracy, timeliness, and completeness. Respond to all inquiries (phone, email, mail, fax, in-person) of internal and external customers in a timely, accurate, and professional manner. Demonstrate comprehensive working knowledge of VNA Health’s programs and services, including associated regulations and payment sources, and communicate them effectively to constituents. Maintain strong proficiency in external data systems (such as EPIC, Wave, Aiden, CareConnect, etc.). Comply with applicable Joint Commission standards. Maintain high standards of customer service at all times, with particular focus on responsiveness and facilitating solutions. Strengthen the Intake team through personal commitment and actions as a supportive team member. Require minimal supervision while performing a variety of tasks, defining priorities, and managing time efficiently. Work independently and function well in a strong team environment. Act in a fiscally responsible manner. Uphold VNA Health’s core values and follow organization policies and requirements. Performs other duties as assigned by supervisor. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description. All staff are expected to participate as needed in variable shifts, including weekend rotation per staffing needs and departmental holiday rotation. Qualifications: Bachelor’s degree preferred. Office and/or customer service experience required - experience in home health, hospice, personal care services a plus. Good critical thinking skills to assess situations and recommend solutions. High attention to detail and strong organizational skills. Exceptional communication skills, including strong listening skills, ability to respectfully and succinctly convey information to diverse constituents (patients/families, referral sources, physicians, co-workers), ability to maintain discretion and confidentiality, and provide excellent phone etiquette. Excellent customer service focused on respectful and responsive solutions. Ability to juggle a variety of tasks in fast-paced environment while clearly defining priorities and managing time efficiently. Ability to stay focused and to maintain a high degree of accuracy with repetitive tasks. Ability to stay calm and respectful in crises and challenging situations. Self-directed and requires minimal supervision. Excellent information technology skills – including the Google Suite and electronic health record systems. Passionate about VNA Health’s mission and upholds the agency’s core values of compassion, integrity, teamwork, and excellence. Bilingual in Spanish-English strongly preferred.

Physical Requirements:

Ability to lift 50 lbs. Ability to push/pull 50 lbs. Ability to stoop, bend, and squat. Ability to walk up one flight of stairs. Ability to walk one mile. Ability to sit for one hour, minimum. Visual and audio acuity

Apply today to join our VNA Health Team as our Intake Coordinator or email your resume to recruiter@vna.health


  • Intake Coordinator

    1 day ago

    Santa Barbara, California, United States VNA Health Full time

    About UsVNA Health is a leading healthcare provider dedicated to revolutionizing healthcare through compassion and innovation. Our mission is to prioritize every individual's well-being, empowering our employees to make a real difference in the lives of our patients and communities.Why Join UsCompetitive compensation: $25 - 28.50 hourlyGenerous Paid Time Off...

  • Intake Coordinator

    4 days ago

    Santa Barbara, United States VNA Health Full time

    About Us:At VNA Health, our mission is to revolutionize healthcare through compassion and innovation, ensuring every individual's well-being is prioritized. We're dedicated to empowering our employees to make a real difference in the lives of our patients and communities, driving positive change in healthcare. Join us in our mission to provide exceptional...

  • Intake Coordinator

    2 days ago

    Santa Barbara, California, United States VNA Health Full time

    About VNA HealthVNA Health is a leading healthcare provider dedicated to revolutionizing healthcare through compassion and innovation. Our mission is to prioritize every individual's well-being and empower our employees to make a real difference in the lives of our patients and communities.Why Work with UsCompetitive compensation: $25 - 28.50 hourlyGenerous...

  • Intake Coordinator

    6 days ago

    Santa Barbara, California, United States VNA Health Full time

    About VNA HealthVNA Health is a leading healthcare organization dedicated to revolutionizing healthcare through compassion and innovation. Our mission is to prioritize every individual's well-being, empowering our employees to make a real difference in the lives of our patients and communities.Why Work with UsWe offer fully-paid insurance premiums, including...

  • Intake Coordinator

    2 days ago

    Santa Barbara, California, United States VNA Health Full time

    About VNA HealthVNA Health is a leading healthcare organization dedicated to revolutionizing healthcare through compassion and innovation. Our mission is to prioritize every individual's well-being and empower our employees to make a real difference in the lives of our patients and communities.Why Choose VNA Health?Competitive compensation package, including...

  • Intake and Administrative Coordinator for CARE

    4 weeks ago

    Santa Cruz, California, United States University of California Santa Cruz Full time

    Job SummaryWe are seeking an Intake and Administrative Analyst to join our team at the Center for Advocacy, Resources, and Empowerment (CARE) at the University of California Santa Cruz.Key ResponsibilitiesProvide administrative support to the CARE team, including intake and coordination of services.Assist with data entry, record-keeping, and...

  • Healthcare Coordinator

    4 days ago

    Santa Barbara, California, United States VNA Health Full time

    Job Title: Intake CoordinatorVNA Health is seeking a highly skilled Intake Coordinator to join our team. As an integral member of the Intake Department, you will play a crucial role in converting referrals to successful admissions by providing exceptional customer service and maintaining high standards of quality in work product.Key Responsibilities:Assess,...

  • Intake Counselor

    2 weeks ago

    Santa Rosa, United States Center Point - DAAC Full time $28 - $33

    Job Title: Intake CounselorLocation: 2403 Professional Dr, Santa Rosa, CA.Organization: Center Point DAAC (formerly Drug Abuse Alternatives Center)Reports to: Intake ManagerHourly Rate: $28.00 - $33.00 per hourJob Summary:We are seeking a compassionate and experienced Substance Abuse Intake Counselor to join our outpatient clinic team. The ideal candidate...

  • Medical Scheduling Coordinator

    4 weeks ago

    Santa Barbara, California, United States VNA Health Full time

    About VNA HealthVNA Health is a leading healthcare organization dedicated to revolutionizing healthcare through compassion and innovation. Our mission is to prioritize every individual's well-being and empower our employees to make a real difference in the lives of our patients and communities.Job DescriptionThe Medical Scheduling Coordinator plays a...

  • Client Intake Coordinator

    4 weeks ago

    Santa Ana, California, United States LHH Recruitment Solutions Full time

    Job OpportunityWe are seeking a detail-oriented and compassionate professional to lead the intake process for home infusion and pharmacy services in Orange, CA.Key Responsibilities:Conduct patient assessments and gather essential medical informationCollaborate with healthcare providers to secure prescriptions and medical ordersVerify insurance coverage and...

  • Client Intake Coordinator

    3 weeks ago

    Santa Ana, California, United States LHH Recruitment Solutions Full time

    Job OpportunityWe are seeking a detail-oriented and compassionate professional to lead the intake process for home infusion and pharmacy services in Orange, CA.Key Responsibilities:Conduct patient assessments and gather essential medical informationCollaborate with healthcare providers to secure prescriptions and medical ordersVerify insurance coverage and...

  • Employment Services Coordinator

    2 weeks ago

    Santa Barbara, California, United States Goodwill Industries of Ventura and Santa Barbara Counties Full time

    Job SummaryThe Employment Services Coordinator plays a vital role in supporting assigned Mission Services programs by performing vocational case management, job readiness, job development, and placement duties.Key ResponsibilitiesRecruit program participants through outreach activities, community events, and self-referrals.Conduct program enrollment...

  • Outreach Support Coordinator for PATH Santa Barbara

    2 weeks ago

    Santa Barbara, California, United States People Assisting The Homeless Full time

    Outreach Support Coordinator Position at PATH Santa Barbara OfficeABOUT PATHPATH (People Assisting The Homeless) is a California-based organization committed to assisting individuals facing homelessness by offering a wide array of services.ABOUT THE ROLEWe are seeking an Outreach Support Coordinator to become part of our Housing team in Santa Barbara. The...

  • Intake Manager

    3 weeks ago

    Santa Ana, United States CyberCoders Full time

    Intake ManagerWe are a NO drama boutique personal injury law firm in Newport Beach and we are rapidly growing. We have a fun company culture, very low employee turn-over, and work hard together to accomplish the team goal! The intake team has expanded and we are in need of a strong Intake Manager to oversee the team! Hurry an apply today!Position OverviewWe...

  • Project Coordinator

    1 day ago

    Santa Barbara, California, United States TynanGroup, Inc. Full time

    Job OverviewAs a key member of the TynanGroup team, you will play a crucial role in the planning, execution, and successful completion of premier development and renovation projects. Your primary responsibility will be to support the Project Manager in the intake of critical project information, ensuring that the project is driven forward efficiently and...

  • Patient Intake Coordinator: On-Site LA South

    2 weeks ago

    Santa Fe Springs, California, United States Option Care Health Full time

    Position Overview:The Patient Intake Coordinator plays a crucial role in facilitating a seamless onboarding experience for new patients at Option Care Health. This position collaborates closely with the sales team to prepare patients for services and assists them throughout the transition to home care or Alternative Infusion Services (AIS).Work Schedule:...

  • Patient Intake Coordinator: On-Site LA South

    2 weeks ago

    Santa Fe Springs, California, United States Option Care Health Full time

    Position Overview:The Patient Intake Coordinator plays a crucial role in facilitating a seamless onboarding experience for new patients at Option Care Health. This position involves close collaboration with sales teams to prepare patients for their services and assist them throughout the transition to home care.Work Schedule: Tuesday to Saturday, 10:00 AM -...

  • Patient Services Coordinator

    3 weeks ago

    Santa Barbara, California, United States Sutter Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Sutter Health. As the first point of contact for patients entering our medical facility, you will play a critical role in ensuring a positive and efficient experience for our patients and their families.Key ResponsibilitiesGreet and check-in...

  • Client Intake Specialist

    4 weeks ago

    Santa Ana, United States LHH Recruitment Solutions Full time

    Job DescriptionJob DescriptionAre you a detail-oriented, compassionate professional looking to make a real impact in healthcare? LHH Recruitment Solutions is hiring a dynamic Client Intake Coordinator to lead the intake process for home infusion and pharmacy services right here in Orange, CA. Help patients get the care they deserve while working in a fun and...

  • Case Manager, Housing Navigator

    2 days ago

    Santa Barbara, California, United States PATH (People Assisting the Homeless) Full time

    About the RoleWe are seeking a highly motivated and compassionate Case Manager to join our team at PATH (People Assisting the Homeless). As a Case Manager, you will play a critical role in assisting clients in breaking the cycle of homelessness by utilizing a "whatever it takes" approach.The successful candidate will support clients through all phases of...