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Retail Supervisor

4 months ago

Cleveland, United States Hudson Full time

WE ARE OFFERING A $300 HIRING BONUS FOR JOINING OUR TEAM 

Grow With Us 

Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. 

What we will offer you: $17.00 an hour

Competitive rate of pay:

Daily Pay- Get your money as you earn it 

Hudson PerkSpot Discount 

20% Hudson Employee Discount 

50% Hudson Food and Beverage Discount 

PTO 

Personal and Parental Leave Programs 

Medical, Dental & Vision Insurance 

Company Paid Life Insurance 

Employee Recognition Programs 

Advancement and Growth Opportunities 

On-going Training & Development 

Referral Bonus up to $500 

This Retail Operations Supervisor Job Is For You, If You Enjoy: 

Assist the General Manager and Operational Managers in managing the team members and the daily operation of our stores and providing an amazing customer service experience to our customers 

Working at Cleveland Hopkins Airport

Your Team is counting on you as a Retail Operations Supervisor to: 

Provide flexibility to work any day of the week, including weekends & holidays 

Work a full-time schedule 

Oversee multiple team members 

 
Retail Operations Supervisor Key Responsibilities: 

Provides staff training and coaching with team members on a daily basis 

conducts store opening/closing/ shift change procedures 

Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits 

Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required are conducted and that any discrepancies are reported 

Ensures that staff report to work on time, dressed in clean full uniform, including nametags 

Ensures that all staff tardiness and absences are reported to management 

Ensures customers are greeted promptly and served by knowledgeable, well-trained associates 

Demonstrates effective management of customer queuing 

Ensures that sales associates are assigned daily duties and are aware of daily sales targets and procedural changes 

Has an in-depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor 

Ensures that housekeeping standards are maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping) 

Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink 

Required Qualifications: 

Ability to manage, consult, and help plan daily activities with General Manager, Operations Manager, and other Supervisors 

One or more years working as a supervisor in a retail setting 

Experience working in a retail setting 

Provides supervision and support to store staff 

Works with on-site sales representatives 

Approachable and interactive leadership qualities 

Ability to work in a fast-paced environment 

Good time-management skills and multi-tasking abilities 

Good problem-solving skills 

High School Diploma or equivalent