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Airport Customer Service Agent

3 months ago

Portland, United States ABM Industries Full time

Overview

Pay rate $19.50-$20.00/Hour.

Mon-Sun 4pm, 5pm, 6pm, 7pm, or 11pm (7 days a week) Flexible to work any shift.

4pm-10pm or 11pm

Part-Time position.

Pay Frequently: Bi-Weekly

The pay listed is the hourly range or the hourly rate for this position.
A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data."

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2023 Employee Benefits | Front Line Team Members (Programa de beneficios de).

The Airport Customer Assistant Rep. provides assistance and information to airport passengers.

Essential Functions

  • Acts as a Welcome Ambassador for arriving passengers
  • Greets and engages with passengers in and around the terminal area to offer assistance with directions, flight information and general inquiries
  • Explains to passengers what services are available to them at the airport

Responsibilities

(Other duties may be assigned.)

  • Stationed at various airport locations, including the main ticket lobby level to answer questions and provide information to passengers.
  • Greet passengers arriving from International flights.
  • Bin running for TSA
  • Other duties as required.
  • Standing and walking all day

Qualifications

  • Must be 18 years of age or older.
  • Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable), including ten-year work history if available.
  • Must be bilingual English & Spanish (Fluent)
  • Must be available to work on weekends, especially Sundays.

Preferred Qualifications:

  • Customer Service Experience
  • 1 yr of similar work experience