Insurance Customer Service Rep
2 months ago
Are you looking to grow? So are we MMA Insurance in Pickertoning, Ohio, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time . In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Mon-Fri Schedule
Evenings Off
Retirement Plan
Career Growth Opportunities
Tuition Reimbursement
Hands on Training
Responsibilities
- Process customer policy change requests.
- Handle all incoming claim calls from customers and follow-up.
- Take premium payments from customers.
- Maintain knowledge of new products and services.
- Develop and maintain client relationships.
Requirement
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Possess an upbeat, positive and enthusiastic attitude.
- Be a great self-starter with a sense of urgency.
- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Communication/interpersonal skills.
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