Insurance Customer Service Rep

2 months ago


Pickerington, United States MMA Insurance Full time

Are you looking to grow? So are we MMA Insurance in Pickertoning, Ohio, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time . In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today


Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Mon-Fri Schedule

Evenings Off

Retirement Plan

Career Growth Opportunities

Tuition Reimbursement

Hands on Training


Responsibilities
  • Process customer policy change requests.
  • Handle all incoming claim calls from customers and follow-up.
  • Take premium payments from customers.
  • Maintain knowledge of new products and services.
  • Develop and maintain client relationships.

Requirement
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Be a great self-starter with a sense of urgency.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal skills.


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