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Customer Care Specialist
4 months ago
TruPlace, Inc. is a growing national company providing essential marketing tools for the real estate and vacation rental markets. We pride ourselves in providing unparalleled service to our clients and are looking for just the right fit to join our team. The Client Care Representative will quickly get their feet wet in learning all aspects of our customer service and scheduling department, with a strong focus on quality control and photo editing.
Hours are Monday through Friday from 8:30AM to 5:30PM in our casual Germantown, MD office. A competitive hourly wage is offered, based upon experience.
These position requires individuals who:
have 3+ years customer care experience in an office environment are very organized, detail-oriented, and a multitasker, eagerly taking on new tasks and responsibilities are reliable and punctual with a strong work ethic are proficient with Microsoft Office programs have excellent communication skills, written and verbal have scheduling or similar experience HAS PHOTO EDITING KNOWLEDGE OR EXPERIENCE has a good sense of humor, positive attitude, and intellectual curiosity have real estate, vacation rental, hospitality, or multi-family experience is a huge a PLUSBasic responsibilities include, but are not limited to:
quality control of tours and photo editing scheduling photographers for field appointments making tour changes for our clients entering property information into our system research and assisting other departments as neededWe look forward to just the right team members coming onboard to help us provide excellent service to our clients and to continue to grow with us.
