Nighttime Customer Care Specialist
5 days ago
Position Overview:
Embark on a Rewarding Career Journey
At our franchise, we are dedicated to fostering an environment where you can thrive while assisting clients in achieving their wellness goals. Our team is focused on providing exceptional service and expanding our community of satisfied members.
Benefits & Compensation:
- Attractive base salary complemented by performance bonuses
- Comprehensive healthcare coverage, including medical, dental, and vision plans
- Retirement savings plan with employer matching
- Paid leave for full-time staff
- Access to an Employee Assistance Program
- Extensive training on products and services
- 20% discount on all merchandise
Ideal Candidates:
- Possess a high school diploma (or equivalent) with prior experience in retail or sales preferred
- Exhibit strong analytical skills, proficient in mathematics and computer usage, with the ability to handle multiple tasks
- Demonstrate excellent interpersonal skills and the ability to build positive rapport with clients
- Have a passion for holistic wellness with a foundational understanding of massage and skincare services
Daily Responsibilities:
- Deliver exceptional customer service, ensuring every client feels appreciated and understood
- Educate clients on the benefits of comprehensive body care, promote new and enhanced services, and facilitate bookings for future appointments
- Assist in managing clinic operations by welcoming clients, scheduling appointments, handling inquiries, and responding to communications
- Contribute to client retention and growth through in-person interactions and outreach
Work Environment & Support:
- Leadership committed to your professional development
- Recognition programs to celebrate outstanding contributions
- A supportive community that values diversity and knowledge sharing
If you are eager to be part of a dynamic team that shares your commitment to wellness, we look forward to connecting with you.
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