Customer Energy Resources Coordinator

2 months ago

Honolulu, United States Hawaiian Electric Full time

JOB FUNCTION:

Administers, plans, and schedules Hawaiian Electric's Customer Energy Resources (CER) programs for all territories, processes incoming interconnection applications from end to end, and coordinates program implementation and related activities for all existing and future CER programs as they evolve.

ESSENTIAL FUNCTIONS:

Reviews, processes, and documents incoming agreements and validation of completed projects within required timelines; checks for completeness and accuracy of submitted documents and rejects/returns incomplete submittals; updates internal trackers; initiates and reviews W9 requests; follows up with solar contractors and/or customers to address discrepancies and responds to inquiries in a timely manner. Issues conditional pre-approvals to customers for CER interconnections. Works with other departments on interconnection process changes and communications. Coordinates technical requirements; analyzes compliance documentation and executes agreements. Assists in providing training and maintaining training material and documentation; planning and coordinating process improvements and quality control (QC)/quality assurance (QA) measures, and assuring these measures are in place; conduct periodic QC / QA checks of processes and reports results; ensure tariff timelines are in compliance. Supports Division Director, Manager, and Supervisor to ensure customer compliance of installed and/or interconnected systems. Coordinates with Field Services, Revenue Protection, and others as needed to identify any unapproved/non-compliant photovoltaic (PV) systems, analyzes customer data, documents findings, ensures customer compliance, and policy enforcement. When agreement due dates are near or expired, analyzes, follows up, documents findings, and ensures customer compliance. Assists in the following duties related to customer communication: drafting and/or revising customer correspondence as policies or processes change; drafts and submits periodic review updates to program content on company website, as well as educational material that is program-specific; and coordinates review of such material with the various departments as required. Performs other duties as assigned related to program administration of existing and future CER programs. Participates in Customer Interconnection Tool (CIT) development and testing as needed. Sends existing equipment information or executed agreement information to customers when requested. Initiate trouble tickets for CIT when needed. Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response. Other duties as assigned.

BASIC QUALIFICATIONS:

Knowledge Requirements

4-Year degree from an ABET-accredited college. Demonstrated working knowledge of Distributed Generation administration, processing, and tracking. Working knowledge of Microsoft Office software suite. Working knowledge of online application software and CIS-SAP databases. Familiarity with Hawaiian Electric Companies applicable tariffs, Hawaii applicable state and federal regulations, permits, laws, and codes is highly desirable. Familiarity with Hawaiian Electric Companies Rule 14 and other rooftop solar interconnection tariffs.

Skills Requirements

Customer focused with a high level of organizational skills, ability to multi-task, process, and follow-up systematically. Motivated self-starter, able to work independently and meet deadlines. Effective interpersonal skills with the ability to handle difficult and/or sensitive issues with tact, courtesy, and discretion. This skill must be displayed under demanding conditions with internal and external customers through in-person interactions, written correspondence (i.e., email) and over the telephone. In-depth analytical, organizational, planning, and conceptual skills to handle multiple projects, and priorities concurrently. Effective oral, written, listening and platform skills to communicate with all levels inside and outside of the Company. Ability to maintain high standards of business ethics and conduct and manage perceptions of all audiences by practicing and applying sound judgment.

Experience Requirements

4 or more years of experience working in primary roles in the program administrative field.

Role: Professional 

Number of Vacancies: 1 

  • Energy Engineer

    7 days ago

    Honolulu, United States Leidos Full time

    Description Leidos is seeking an Energy Engineer to join our Hawai'i Energy program team's efforts in empowering our community to achieve the state's clean energy goals. For over 14 years, Hawai'i Energy has empowered island families and businesses to make smart energy choices by educating them about the many, lasting benefits of clean energy. We encourage...

  • Human Resources Coordinator

    2 months ago

    Honolulu, United States HMSHost at Daniel Inouye International Airport Full time

    With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits *401(k) retirement plan with company match or Pension *Company paid life insurance *Tuition reimbursement Employee assistance program Training and exciting career growth...

  • Human Resources Coordinator

    2 months ago

    Honolulu, United States HMSHost at Daniel Inouye International Airport Full time

    With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits *401(k) retirement plan with company match or Pension *Company paid life insurance *Tuition reimbursement Employee assistance program Training and exciting career growth...

  • Human Resources Coordinator

    1 month ago

    Honolulu, United States HMSHost Full time

    With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits *401(k) retirement plan with company match or Pension *Company paid life insurance *Tuition reimbursement Employee assistance program Training and exciting career growth...

  • Resource Planning Operations Specialist

    2 weeks ago

    Honolulu, United States ALTRES Staffing Full time

    Resource Planning Operations Specialist (215707-04)#OFFICE_INDEEDA local Energy & Utilities company is seeking a Resource Planning Operations Specialist. The ideal candidate will provide essential administrative support to the division, coordinate customer installations, and maintain database reports crucial for the smooth operation of the...

  • Human Resources Coordinator

    1 week ago

    Honolulu, United States Hawaiian Humane Society Full time

    JOB/POSITION TITLE : Human Resources Coordinator STATUS : Non-exempt PRIMARY PURPOSE : The Human Resources Coordinator will perform administrative tasks and services to support effective and efficient operations of the organization's Human Resources department. Reports To : Director of Human Resources Supervises : Volunteers as necessary ESSENTIAL...

  • Resource Planning Operations Specialist

    3 weeks ago

    Honolulu, Hawaii, United States ALTRES Staffing Full time

    Resource Planning Operations Specialist #OFFICE_INDEEDA local Energy & Utilities company is seeking a Resource Planning Operations Specialist. The ideal candidate will provide essential administrative support to the division, coordinate customer installations, and maintain database reports crucial for the smooth operation of the organization.HoursFull-time,...

  • Human Resources Coordinator

    2 months ago

    Honolulu, United States Hawaiian Humane Society Full time

    JOB/POSITION TITLE: Human Resources Coordinator STATUS: Non-exempt PRIMARY PURPOSE: The Human Resources Coordinator will perform administrative tasks and services to support effective and efficient operations of the organization's Human Resources department. Reports To: Director of Human Resources Supervises: Volunteers as necessary ESSENTIAL...

  • Human Resources Coordinator

    2 months ago

    Honolulu, United States Hawaiian Humane Society Full time

    Job DescriptionJob DescriptionJOB/POSITION TITLE: Human Resources CoordinatorSTATUS: Non-exemptPRIMARY PURPOSE: The Human Resources Coordinator will perform administrative tasks and services to support effective and efficient operations of the organization's Human Resources department.Reports To: Director of Human ResourcesSupervises: Volunteers as...

  • Human Resources Coordinator

    1 week ago

    Honolulu, United States Hawaiian Humane Society Full time

    JOB/POSITION TITLE: Human Resources Coordinator STATUS: Non-exempt PRIMARY PURPOSE: The Human Resources Coordinator will perform administrative tasks and services to support effective and efficient operations of the organization's Human Resources department. Reports To: Director of Human Resources Supervises: Volunteers as necessary ESSENTIAL...

  • Human Resources Coordinator

    3 weeks ago

    Honolulu, United States Hawaiian Humane Society Full time

    JOB/POSITION TITLE: Human Resources Coordinator STATUS: Non-exempt PRIMARY PURPOSE: The Human Resources Coordinator will perform administrative tasks and services to support effective and efficient operations of the organization's Human Resources department. Reports To: Director of Human Resources Supervises: Volunteers as necessary ESSENTIAL...

  • Human Resources Coordinator

    3 weeks ago

    Honolulu, United States Hawaiian Humane Society Full time

    Job DescriptionJob DescriptionJOB/POSITION TITLE: Human Resources CoordinatorSTATUS: Non-exemptPRIMARY PURPOSE: The Human Resources Coordinator will perform administrative tasks and services to support effective and efficient operations of the organization's Human Resources department.Reports To: Director of Human ResourcesSupervises: Volunteers as...

  • Customer Service Representative

    2 weeks ago

    Honolulu, United States Island Energy Services LLC Full time

    At Island Energy Services (IES) , we are constantly looking for people who are driven to find cleaner, smarter ways to fuel our community. It is our goal to provide our customers with efficient, reliable, and high-quality services. No matter where you are on your career path, Island Energy offers continued education and training to help you cultivate your...

  • Customer Service Representative

    6 days ago

    Honolulu, United States Island Energy Services LLC Full time

    Customer Service Representative - Moanalua Valkenburgh, 986 Valkenburgh St, Honolulu, Hawaii, United States of America Req #93 Monday, November 6, 2023 At Island Energy Services (IES) , we are constantly looking for people who are driven to find cleaner, smarter ways to fuel our community. It is our goal to provide our customers with efficient, reliable, and...

  • Senior Project Manager, Energy Efficiency

    2 months ago

    Honolulu, United States Ameresco Full time

    Job DescriptionJob DescriptionAmeresco has a new opportunity based in Honolulu, Hawaii for a Senior Project Manager to join our Construction Team in support of the final design, construction, and successful implementation of multimillion-dollar energy efficiency projects.Responsibilities:Provide daily construction, administrative, and technical management of...

  • Work Authorization Coordinator

    4 weeks ago

    Honolulu, United States Core Group Resources Careers Full time

    Core Group Resources is America's leading recruitment company. Founded by a service academy graduate who has offshore experience, Core Group Resources' expertise is unmatched in the marine offshore market, finance, IT, renewables, & non-profit for executive search, staffing, and expertise identification.*Work Authorization Coordinator Job Summary*We are...

  • Work Authorization Coordinator

    3 weeks ago

    Honolulu, United States Core Group Resources Careers Full time

    Core Group Resources is America's leading recruitment company. Founded by a service academy graduate who has offshore experience, Core Group Resources' expertise is unmatched in the marine offshore market, finance, IT, renewables, & non-profit for executive search, staffing, and expertise identification.*Work Authorization Coordinator Job Summary* We are...

  • Human Resources Coordinator

    1 week ago

    Honolulu, United States Premier Restoration Hawaii Full time

    Considering in-state candidates at this time. Job Summary: The Human Resources Coordinator provides administrative support to the human resource function as needed, including record-keeping, file maintenance and HRIS entry. You will play a pivotal role in the acquisition of top talent for our organization. You will work closely with hiring managers and...

  • Cashier/Customer Service

    6 days ago

    Honolulu, United States Island Energy Services LLC Full time

    Cashier/Customer Service – Honolulu Texaco Stations Island Energy Services (IES) exists to make life better for everyone in Hawai‛i. We are proud to be a local company and a leader in the logistics and distribution of energy products through our network of terminals. IES safely and reliably operates a large distribution system across four islands...

  • Coordinator, Talent Acquisition

    2 weeks ago

    Honolulu, United States Hawaii Pacific Health Full time

    Job Description Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative...