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Mailroom Supervisor
4 months ago
We offer team members:
- Careers with purpose
- Teamwork environment
- Amazing 401K Retirement Plan
- Envision Paid Life Insurance
- Medical, Dental, Vision, FSA Plans
- 10 Paid Holidays
- PTO & Vacation
- Tuition Reimbursement
KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS INCLUDE:
- Oversee the team and processes, ensuring that tasks are carried out in a timely manner, and that members of staff are fulfilling their role within the department per the requirements of the mailroom and supply room contracts.
- Receive mails coming into the organization or from the post office per mailroom procedures and requirements.
- Record the date of receipt, name of the sender, and location of the receiver.
- Sort the mails or packages according to locations or departments
- Weigh each mail or package and append the appropriate amount of postage stamp.
- Deliver mails to departments and to individuals within the organization; and collect mails to be sent out from them per mailroom requirements.
- Ensure that mailroom never run short of materials required for posting mails such as postage stamps, envelopes, and markers.
- Maintain a good relationship with courier agencies to ensure that they are readily available when the need for their services arises.
- Answer customers’ questions related to postage rates, safety and duration of delivery.
- Responsible for procuring materials used by the mailroom.
- Ensure that the mailrooms and supply rooms surroundings are always neat.
- Maintain high level of confidentiality in handling mails.
- Monitor the movement of mails sent outside the organizations.
- Assist in training newly employed mail clerks.
- Maintain security requirements and procedures for all mailroom and supply room employees.
- Resolve any issues that arise and deal with conflicts.
- Negotiate with vendors to make sure that the postage, packing supplies, and other goods used are fully stocked and competitively priced. They keep track of inventory and stock, noting orders that need to be placed to renew items that are running low.
- Ensure that health and safety practices are in place and the work area is kept tidy to avoid accidents.
- Float to other mailroom facilities as needed for mailroom and supply room coverage.
QUALIFICATIONS-JOB REQUIREMENTS INCLUDE:
Education: A High School Diploma or equivalent is required. A Degree in Business or previous management experience a plus.
Knowledge/Skills:
- Exceptional communication skill is of utmost importance. Should be able to listen attentively to customers/senders to avoid unnecessary errors in posting of mails.
- To be good at counting and recording. Basic math skill is necessary.
- Must be very fast at sorting mails.
- Good organizational skills is required.
- Must be able to meet deadlines with regards to posting or dissemination of mails and packages.
- Must pass drug test and security background checks before employment.
- Proficient knowledge in mailroom equipment, UPS, FedEx, USPS programs and equipment.
- Proficient knowledge of Microsoft Word, Excel and Outlook a plus.
- Familiar with disability-related issues, services/resources, accommodations a plus
- Requires long hours of standing and lifting potentially heavy parcels
- Oversee the team, ensuring that all tasks are completed to schedule and motivate their team to have a good processes being done in the mailrooms and supply rooms.
- Must have numeracy skills to deal with budgets and negotiating prices.
- Must have skills to use programs that are necessary to label and mark packages correctly, ensuring they’re sent to the correct destination.
- Possess a good work attitude and a willingness to carry out instructions and duties as assigned, while working with all DLB employees as a team.
- Well-developed interpersonal skills, ability to get along with diverse personalities, tactful and even-tempered.
- Ability to communicate effectively both verbally and in writing.
