Patient Access Representative II- Rotating 2nd/3rd shift
5 months ago
JOB SUMMARY
Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
Greeting customers following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, . Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed). Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures. Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients.KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum typing skills of 35 wpm Demonstrated working knowledge of PC/CRT/printer Knowledge of function and relationships within a hospital environment preferred Customer service skills and experience Ability to work in a fast paced environment Ability to receive and express detailed information through oral and written communications Course in Medical Terminology required Understanding of Third Party Payor requirements preferred Understanding of Compliance standards preferred Must be able to perform essential job duties in at least two Patient Access service areas including ED. Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors. Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy. Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care.Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience preferred to perform the job.
High School Diploma or GED required 0 – 1 year in a Customer Service role. 0 – 1 year administrative experience in medical facility, health insurance, or related area preferred Some college coursework is preferredPHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to sit at computer terminal for extended periods of time Occasionally lift/carry items weighing up to 25 lbs. Frequent prolonged standing, sitting, and walking Occasionally push a wheelchair to assist patients with mobility problems. WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Hospital administration Can work in patient care locations which include potential exposure to life-threatening patient conditions.OTHER
Must be available to work hours and days as needed based on departmental/system demands. Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients.As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step
No. Description % of Time Greeting customers following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, . Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed). % varies by site Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures. % varies by site Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients. % varies by site FINANCIAL RESPONSIBILITY (Specify Revenue/Budget/Expense): N/A SUPERVISORY RESPONSIBILITIES: N/AKNOWLEDGE, SKILLS, ABILITIESTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum typing skills of 35 wpm Demonstrated working knowledge of PC/CRT/printer Knowledge of function and relationships within a hospital environment preferred Customer service skills and experience Ability to work in a fast paced environment Ability to receive and express detailed information through oral and written communications Course in Medical Terminology required Understanding of Third Party Payor requirements preferred Understanding of Compliance standards preferred Must be able to perform essential job duties in at least two Patient Access service areas including ED. Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors. Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy. Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care.Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.
EDUCATION / EXPERIENCEInclude minimum education, technical training, and/or experience preferred to perform the job.
High School Diploma or GED required 0 – 1 year in a Customer Service role. 0 – 1 year administrative experience in medical facility, health insurance, or related area preferred Some college coursework is preferred PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to sit at computer terminal for extended periods of time Occasionally lift/carry items weighing up to 25 lbs. Frequent prolonged standing, sitting, and walking Occasionally push a wheelchair to assist patients with mobility problems.-
Patient Access Representative II
4 days ago
Talladega, United States Conifer Health Solutions Full timeJob DescriptionSHIFT: Rotating 2nd (2pm-10:30pm) and 3rd (10pm-6a) and every other weekendJOB SUMMARY Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient...
-
Patient Access Representative II
2 weeks ago
Talladega, United States Conifer Health Solutions Full timeJob DescriptionSHIFT: Rotating 2nd (2pm-10:30pm) and 3rd (10pm-6a) and every other weekendJOB SUMMARY Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient...
-
Nurse Aide
1 week ago
Talladega, Alabama, United States Commonwealth of Pennsylvania Full timeThe Commonwealth of Pennsylvania is seeking a dedicated and compassionate Nurse Aide to join our team at the South Mountain Restoration Center.About the Position:The Nurse Aide will provide basic care to residents by meeting their personal hygiene, physical, and emotional needs to maintain a healthy, clean, and safe environment.Responsibilities:Provide basic...
-
Production Supervisor 2nd Shift Lead
2 weeks ago
Talladega, Alabama, United States Kasai North America, Inc Full timeJob Title: Production Supervisor 2nd ShiftJob Summary:We are seeking a highly skilled Production Supervisor 2nd Shift to join our team at Kasai North America, Inc. The successful candidate will be responsible for supervising the activities of Group Leaders and Production Technicians, ensuring efficient and economical utilization of materials, and improving...
-
Nurse Aide
1 week ago
Talladega, Alabama, United States Commonwealth of Pennsylvania Full timeJob SummaryWe are seeking a compassionate and dependable Nurse Aide to join our team at the South Mountain Restoration Center. As a Nurse Aide, you will provide basic care to residents, meeting their personal hygiene, physical, and emotional needs to maintain a healthy, clean, and safe environment.ResponsibilitiesProvide basic care to residents, including...
-
Warehouse 2nd Shift
3 days ago
Talladega, AL, United States Elwood Staffing Full timeWarehouse 2nd Shift Are you looking for an exciting new career? Look no further. Elwood Staffing is currently hiring for New South Express. Rehires allowed! Call to find out if eligible for rehire! Company Profile Elwood Staffing is partnering with New South Express. NSE is a subsidiary company of Honda Logistics North America (HLNA) and provides logistics...
-
Patient Service Representative
1 week ago
Talladega, Alabama, United States Talladega Quality Health Care Full timeJob DescriptionThe Patient Services Representative (PSR) plays a vital role in delivering exceptional patient care at Talladega Quality Health Care. This position requires a high degree of patience, diplomacy, and professionalism to provide a warm and welcoming experience for patients and their families.Key Responsibilities:Assist patients upon contact with...
-
Customer Service Representative
1 week ago
Talladega, Alabama, United States Circle K Stores, Inc. Full timeStore : 67420 AL Hwy 77, Talladega, Alabama 35160 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service...
-
Patient Care Technician
3 weeks ago
Talladega, Alabama, United States DaVita Inc. Full timeJoin DaVita Inc. as a Patient Care TechnicianDaVita Inc. is seeking a skilled Patient Care Technician to join our team in an outpatient dialysis center. As a Patient Care Technician, you will play a vital role in providing exceptional care to patients with end-stage renal disease or chronic kidney disease.About the RoleThis is an exciting opportunity to...
-
Warehouse Associate
3 weeks ago
Talladega, Alabama, United States Elwood Staffing Full timeWarehouse 2nd Shift Job OpportunityWe are seeking a reliable and detail-oriented Warehouse 2nd Shift Associate to join our team at Elwood Staffing. As a Warehouse Associate, you will be responsible for picking, packing, and sorting parts in a fast-paced warehouse environment.Key Responsibilities:Picking and packing parts with high accuracyOperating a...
-
Patient Care Technician
4 weeks ago
Talladega, Alabama, United States DaVita Inc. Full timeJoin DaVita Inc. as a Patient Care TechnicianWe are seeking a compassionate and dedicated individual to join our team as a Patient Care Technician. As a PCT, you will play a vital role in providing high-quality care to our patients with end-stage renal disease or chronic kidney disease.About the RoleAs a Patient Care Technician, you will be responsible...
-
Patient Care Technician
1 month ago
Talladega, Alabama, United States DaVita Inc. Full timeAbout the RoleWe are seeking a highly motivated and compassionate Patient Care Technician to join our team at DaVita Inc. As a Patient Care Technician, you will play a vital role in providing exceptional care to our patients with end-stage renal disease.Key ResponsibilitiesProvide direct patient care, including monitoring patients before, during, and after...
-
Patient Care Technician
2 weeks ago
Talladega, Alabama, United States DaVita Inc. Full timeDaVita Patient Care Technician Job DescriptionDaVita is seeking a compassionate and skilled Patient Care Technician to join our team in an outpatient dialysis center. As a Patient Care Technician, you will play a vital role in providing safe, comfortable, and hygienic dialysis treatment to patients suffering from end-stage renal disease or chronic kidney...
-
Maintenance Tech
4 weeks ago
Talladega, United States Aerotek Full timeJob DescriptionJob DescriptionJob Title: Maintenance TechShift2nd - 3 PM - 12 AM3rd - 11 PM - 6 AMJob DescriptionAs a Maintenance Tech, you will be responsible for both preventative and reactive maintenance, ensuring all machinery operates efficiently. Your role will primarily involve mechanical and electrical work, and having experience with PLC or VFD is...
-
Family Nurse Practitioner
3 months ago
Talladega, United States MainStreet Family Care Full timeExciting Full-Time Family Nurse Practitioner Opportunity in Talladega, Alabama! MainStreet Family Care is growing, and we are looking to hire a fast, fun, and friendly Family Nurse Practitioner (FNP) to join our team full time! You will provide patient focused care to help our patients feel better FAST! Boom! Services provided to the public include urgent...
-
LPN Licensed Practical Nurse PRN Day Shift
1 month ago
Talladega, United States QCHC Full timeLPN Licensed Practical Nurse PRN Day Shift -Talladega County EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Description ...
-
Assembler Honda
1 day ago
Talladega, AL, United States Elwood Staffing Full timeAssembler Honda - NEW WAGES Work with state-of-the-art technology as part of an assembly line at Honda! Experience is not required. New Wages effective 04/10/2024 Company Profile Honda AAP is Honda's largest light truck production facility in the world & the sole manufacturer of the Passport SUV, Odyssey minivan, Pilot SUV, Ridgeline pickup & the V6 engines...
-
Talladega, United States QCHC Inc Full timeLPN Licensed Practical Nurse Full-Time Night Shift -Talladega County EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by...
-
Radiologic Technologist
1 month ago
Talladega, Alabama, United States Citizens Medical Center, Inc. Full timeCitizens Baptist Medical Center, a leading healthcare provider in Talladega, is seeking a skilled Radiologic Technologist to join its team. As a key member of our diagnostic imaging department, you will play a vital role in providing high-quality patient care and contributing to the success of our medical center.Job SummaryUnder the supervision of a licensed...
-
Critical Care Registered Nurse
1 week ago
Talladega, Alabama, United States Citizens Medical Center, Inc. Full timeJob SummaryCitizens Medical Center, Inc. is seeking a skilled Critical Care Registered Nurse to join our ICU team. This role provides direct clinical patient care, assessing, planning, and implementing care to assigned patients on a per shift basis. The ideal candidate will have effective interpersonal and communication skills, with the ability to serve as a...
