Patient Care Assistant

At Houston Methodist the Patient CareAssistant (PCA) position is responsible for functioning as noviceto competent and demonstrates basic knowledge and skills necessaryto communicate appropriately and carry out delegated nursingassistant level tasks for assigned agespecific diverse patientpopulation assisting in the delivery of patient care and servicesunder the supervision of a licensed nurse. This position conductshourly rounding to ensure patient needs are met and records dataestablished by policy and procedure and reports observations andpatient problems to the licensed nurse. The PCA position performsbasic patient care activities of daily living (ADLs) withinunitspecific defined limits and job scope such as assistance withpatient elimination hygiene comfort safety nutrition and progressactivity and practices Patient and Family Centered Care in concertwith Houston Methodist ICARE values.

PEOPLE ESSENTIALFUNCTIONS

• Promotes apositive work environment with the interprofessional care team.Participates in teamwork by responding positively to requests forassistance. Works well with others to make contributions to thework effort as a whole and facilitates problemresolution.

• Interacts withpeers staff and physicians in a supportive and respectful manner.Encourages open communication to achieve mutual understanding.Communication to promote both work efforts and problem resolutionis clear and professional. Collaborates with all members of theinterprofessional team by actively communicating and reportingpertinent patient care information in a clear and timelymanner.

• Conducts self in amanner that is congruent with cultural diversity equity andinclusion principles. Provides contributions towards improvement ofdepartment scores for employee engagement i.e. peertopeeraccountability.

SERVICEESSENTIAL FUNCTIONS

• Followsthe patient and familycentered care standards and provides directpatient care under the direction of a registered nurse. Documentswhere applicable care administered diagnostic measurementstreatments and procedures in accordance with established policiesand procedures and cultural diversity and inclusion principles.Responds to the call light system contacting nursing personnel asappropriate and follows through with meeting patientneeds.

• Assists withmaintaining cleaning and stocking of equipment and supplies asestablished on assigned unit. May serve as an inhouse courier whichmay include retrieving blood hand delivering labs tele boxes etc.Organizes the workflow problemsolves basic and routine matters andmanages multiple ongoing priorities seeking guidance and assistancefrom preceptor licensed nurse ormanagement.

• Contributestowards improving department scores for patient satisfactionthrough peertopeer accountability i.e. bedside shifthandoff/report.

QUALITY/SAFETYESSENTIAL FUNCTIONS

• Reportsobservations conditions and problems of patients to licensedpersonnel to achieve desired patient outcomes. Provides for theprivacy of patients and families keeping the safety of the patientin mind.

• Providesappropriate handoff at change of shift at patient bedside tocommunicate and collaborate promoting patientcenteredcare.

• Conducts hourlyrounding to ensure patient needs are met (four Ps). Reports nearmisses and collaborates with the interprofessional health care teamto improve patientsafety.

• Contributestowards improving quality and safety scores through peertopeeraccountability. Supports initiatives to prevent conditions such aspressure injuries patient falls and hospitalacquiredinfections.

FINANCEESSENTIAL FUNCTIONS

• Assistswith patient and staffing needs (floats) across the service line orhospital as competencies allow. Utilizes time between heavyworkloadsefficiently.

• Utilizesresources with cost effectiveness and value creation in mind.Selfmotivated to independently manage time effectively andprioritize daily tasks minimizing incidental overtime assistingcoworkers asneeded.

GROWTH/INNOVATIONESSENTIAL FUNCTIONS

• Offers innovativesolutions in performance improvement projects and shared governanceactivities.

• Seeksopportunities to identify selfdevelopment needs on knowledge baseskill level and decisionmaking as necessary especially in areas ofquestion from preceptor and assigned licensed personnel and takesappropriate action. Ensures own career discussions occur withappropriate management. Completes and updates the My DevelopmentPlan on an ongoing basis.

This jobdescription is not intended to be allinclusive; the employee willalso perform other reasonably related business/job duties asassigned. Houston Methodist reserves the right to revise job dutiesand responsibilities as the need arises.EDUCATION

• HighSchool diploma or equivalent education (examples include: GEDverification of homeschool equivalency partial or full completionof postsecondary educationetc.)

WORKEXPERIENCE

• Mustcomplete one of the following:
• PCAexternship
• PCA internalinternship
• Six months of direct patient careexperience
• Enrolled in a school of nursingprogram with a completed first clinicalrotation

LICENSES ANDCERTIFICATIONS REQUIRED

• BLSBasic Life Support (AHA)AND
• CNA Certified NursingAssistant State Licensure For Skilled Nursing Facility(SNF)/Rehabdepartments only

KNOWLEDGE SKILLS ANDABILITIES

• Demonstrates theskills and competencies necessary to safely perform the assignedjob determined through ongoing skills competency assessments andperformanceevaluations

• Sufficientproficiency in speaking reading and writing the English languagenecessary to perform the essential functions of this job especiallywith regard to activities impacting patient or employee safety orsecurity

• Ability toeffectively communicate with patients physicians family members andcoworkers in a manner consistent with a customer service focus andapplication of positive languageprinciples

• Performs basicpatient care activities of daily living (ADLs) within unit specificdefined limits and job scope such as assistance with patientelimination hygiene comfort safety nutrition and progressactivity

SUPPLEMENTALREQUIREMENTS

WORKATTIRE

• UniformNo
• Scrubs Yes
• Businessprofessional No
• Other (department approved)Yes

ONCALL*
*Notethat employees may be required to be oncall during emergencies (ie.DIsaster Severe Weather Events etc) regardless of selectionbelow.

• On Call*No

TRAVEL**
**Travelspecifications may vary bydepartment**

• May requiretravel within the Houston Metropolitan areaNo
• May require travel outside HoustonMetropolitan areaNo

CompanyProfile:

Houston MethodistHospital is recognized by U.S. News & World Report as the No. 1hospital in Texas (twoway tie) and one of America Best Hospitals.As a fullservice acutecare hospital located in the Texas MedicalCenter and the flagship hospital of Houston Methodist it hasevolved into one of the nation largest nonprofit teaching hospitalsand a leader in innovative medical research with a comprehensiveresidency program. Two of Houston Methodist primary academicaffiliates are among the nation leading health care organizations:Weill Cornell Medicine and New YorkPresbyterian Hospital. HoustonMethodist also has affiliations with Texas A&M University andthe University of Houston. With 948 operating beds 85 operatingrooms and more than 8400 employees Houston Methodist Hospitaloffers unparalleled care for thousands of patients from around theworld.

Houston Methodist is an equal opportunityemployer inclusive of women minorities disabled persons andveterans.

Equal EmploymentOpportunity

Houston Methodist isan Equal Opportunity Employer.

Equal employmentopportunity is a sound and just concept to which Houston Methodistis firmly bound. Houston Methodist will not engage indiscrimination against or harassment of any person employed orseeking employment with Houston Methodist on the basis of racecolor religion sex sexual orientation gender identity nationalorigin age disability status as a protected veteran or othercharacteristics protected by law. VEVRAA Federal Contractorpriority referral Protected Veteransrequested.

Remote Work :

No

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