Senior Specialist, IT Change and Communications

3 weeks ago

Boston, United States Boston Consulting Group Full time
WHAT YOU'LL DO
Our ambition is to be a best-in-class Digital function and a driving force for digital transformation at BCG. To realize our digital transformation, the need for clear, effective, and engaging communication has never been greater. We are seeking an IT Communications and Engagement Specialist to be a key member of the team, to manage our internal channels and lead on a number of engagement activities, ensuring our IT initiatives and achievements are widely understood and celebrated across the organization.

Your key responsibilities will be to:
  • Develop and execute internal communication initiatives that effectively convey the value and impact of our digital agenda and people.
  • Contribute to the IT Change and Communications culture and brand identity program, with a particular focus on talent and recognition.
  • Create engaging content, including articles, newsletters, presentations, and videos, that highlights our IT achievements and ongoing projects.
  • Manage our key communication channels, providing ongoing evaluation and recommendations to improve the audience experience.
  • Organize and coordinate events and forums to foster a sense of community and open dialogue within the IT function.

YOU'RE GOOD AT
  • Being proactive, curious and a strong team player.
  • Crafting clear, compelling communications tailored to various internal audiences, promoting transparency and engagement with the IT Function's goals and initiatives.
  • Collaborating with IT leaders and teams to capture and share stories of innovation, success, and lessons learned.
  • Measuring the effectiveness of communication strategies and adjust based on feedback and engagement metrics.
  • Championing a culture of continuous learning and collaboration, encouraging feedback and participation from all levels of the organization.
  • Proven track record in internal communications, corporate communications, or a related field.
  • Exceptional writing, editing, and verbal communication skills, with the ability to distil technical concepts into clear, engaging messages.
  • Strong organizational and project management skills, with the ability to manage multiple projects and deadlines simultaneously.
  • Creative thinking and problem-solving abilities, with a passion for storytelling and building community.
  • Experience managing communication channels using content management tools like HubSpot and SharePoint, with a keen eye for design.

YOU BRING (EXPERIENCE & QUALIFICATIONS)
  • A bachelor's degree in Communications, Journalism, Marketing, Information Technology, or a related field.
  • 3+ years of experience in an internal communications role, preferably within an IT or technology-focused environment.
  • Experience designing and implementing successful communication and engagement initiatives.
  • Working knowledge of technology and digital communication tools, with a keen interest in the latest digital trends and innovations.
  • Ability to work effectively in a fast-paced, global environment, alongside team members and stakeholders.

YOU'LL WORK WITH
Innovators, leaders, builders and advisors across the IT Function. As well as our key strategic partners in HR and Finance. The IT Change and Communication team is part of the IT Leadership’s Strategy and Transformation team.

Join us to lead the way in communicating the transformative impact of IT at BCG, enhancing our culture of innovation, learning and collaboration. If you're a creative and strategic thinker with a passion for engaging others and a deep interest in technology, you'll find a fulfilling career path here with us.

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