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Help Desk Service Agent

4 months ago

Olathe, United States Inceed Full time

Compensation: $19/hr
Location: Olathe, Kansas
Help Desk Service Agent

Inceed has partnered with a great company to help find a skilled Help Desk Service Agent to join their team

This person will be responsible for jumping into the call queue and working on tickets. As well as any troubleshooting, updating, and staying up to date consistently. 

Responsibilities:

  • Calling and working on tickets
  • Troubleshooting
  • Consistent note taking 

 

Required Qualifications & Experience:

  • Experience within Microsoft Office
  • Personable and comfortable talking on the phone
  • Proven track record of skilled note taking

Nice to Have Skills & Experience:

  • Experience with ServiceNow
  • Experience with Bomgar
  • Previous Help Desk support

Perks & Benefits:

  • 3 different medical health insurance plans, dental, and vision insurance
  • Voluntary and Long-term disability insurance
  • Paid Time Off, 401k, and Holiday Pay*
  • Weekly direct deposit or pay card deposit


If you are interested in learning more about the Help Desk Service Agent opportunity, please submit your resume for consideration. We are unable to provide sponsorship at this time.

We are Inceed, a staffing and direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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