Public Engagement

3 weeks ago

Nashville, United States HNTB Full time

What We're Looking For

At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners.

This opportunity entails planning, developing, and leading public involvement strategies and programs for key clients in Tennessee to facilitate communication and acceptance of projects and initiatives. This position will lead communications and public involvement efforts for complex projects as well as manage a team of creative communications professionals.

What You’ll Do:

  • Manages day to day operations and oversees the creation of marketing and communications collateral to ensure that it is consistent with client brand guidelines and quality standards including fact sheets, presentations, press releases and reports.

  • Implements public involvement, communications, and outreach strategies and programs for clients to facilitate communication and acceptance of projects and initiatives and monitor their success.

  • Develops content to provide consistent, targeted, and impactful messages

  • Directs the development of and approves speeches, presentation materials, correspondence, digital media (such as social media, email newsletters, and websites) and other media for client review.

  • Engages with client to develop, recommend and determine appropriate communications vehicles to disseminate project or program information with stakeholders as directed by the communications plan and the client.

  • Identifies stakeholder perceptions of the initiative and its services, and makes recommendations necessary to improve perceptions, build support and advance project or program goals.

  • Defines and reports key performance indicators (KPIs) to indicate a campaign's level of effectiveness.

  • Plans and coordinates community meetings including scheduling, determining location, and ensuring proper setup and materials are present.

  • Oversees compliance with rules and laws specifically outlined by state and federal regulations and those that may be requested by clients.

  • Implements quality control procedures to ensure team is producing high quality programs.

  • Contributes ideas for new initiatives through research and recommends innovative communications and outreach techniques

  • Responsible for the recruitment, hiring, mentoring, development, and retention of staff, including performance and compensation reviews.

  • Contracts with and manages sub-consultants for public/community relations, graphic design, and other outside work when needed.

  • Performs other duties as assigned.

What You’ll Need:

  • In lieu of education, 12 years of relevant experience

What We Prefer:

  • Understanding of transportation planning and environmental clearance processes to ensure compliance as it relates to public involvement and engagement requirements.

  • Ability to lead the development of eye-catching, attractive reports, presentations and external materials that present data and technical information in common terms for the general public.

  • Exceptional communications and writing skills, and presentation and facilitation experience.

  • Experience developing and recommending strategic short- and long-range objectives and evaluation for team performance.

  • History working and collaborating with clients.

  • Excels in working with a fast-paced, high-performing, multi-disciplinary team.

  • Effective problem-solving skills.

  • Ability to interact with all levels of employees, the public, stakeholders and clients.

  • Excellent team management skills to fully leverage talents of diverse people working together.

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