Receptionist - State Farm Agent Team Member

3 months ago


Simi Valley, United States Ramiro Alvarez - State Farm Agent Full time
Benefits:
  • 401(k) matching
  • Free uniforms
  • Paid time off
  • Training & development
  • Tuition assistance
  • Health insurance
  • Opportunity for advancement

Position Overview

Property & Casualty Insurance License is required and will assist to obtain. All expenses sponsored plus 1 testing fee reimbursed

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of receptionist and Customer Service representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Work with the agent to help manage the website and social media content.
  • Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...

  • 401k after 12 months
  • Hourly pay
  • Health benefits
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
Requirements

  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • Organizational skills
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to effectively relate to a customer
  • Bilingual - Spanish required
  • Property and Casualty license (must be able to obtain)

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