Driver Relations Coordinator
Found in: Talent US C2 - 1 week ago
Job Description:
The primary responsibility of the Driver Relations Coordinator is to work directly with Independent Contractors, fleet owners, & drivers on an as-needed basis, providing front line support via multiple communication channels. This Individual will communicate with relevant parties via phone, email, system messaging, and other means, working to isolate solutions and/or escalations as needed in the spirit of driver retention.
Core Responsibilities & Duties:
Ability to understand DOT, FMCSA, State or Local laws Proficiency in computer-based systems, web hosted products and Microsoft office products Exhibit professional demeanor while communicating to internal and external customers Accept inbound customer calls and direct to appropriate team members or department Make outbound customer calls to support fleet retention efforts Provide basic customer support functions related to communication devices, mobile applications, and fuel card programs Support all Forward Air departments Other duties as assignedQualifications:
Working knowledge OR interest in DOT regulatory requirements as it relates to the transportation industry Ability to establish and maintain effective working relationships with employees and managers Proactively establish and maintain effective working team relationships with all support departments Desire for a long-term career with an industry leading company Ability to present and maintain a positive corporate image in a fast-paced environment Must be proficient with Microsoft Office products including Word, Excel, PowerPoint, Outlook, etc. Must be willing to work a flexible scheduleSkills:
Ideal candidate will possess a “can do" attitude with a “will do" work ethic Must have the ability to work in a fast-paced environment Must have a patient and empathetic attitude Must be able to learn quickly Strong verbal and written communication skills Transportation industry knowledge and experience is a plus Customer service experience is a plus Call center experience is a plusForward Air is an Equal Opportunity employer.
#IND
-
Rental Car Administrator
1 week ago
Groveport, United States Ricart Automotive Full timeRicart Automotive is the nation's largest single-point auto mall, with over 67 acres, two locations and outstanding employees who are passionate about their contribution to the development and growth of our company. We are driven, we are trusted, we are sharp, we are welcoming and we are ONE team! We offer our customers the best shopping experience with...
-
Parts Counter Sales Associate
Found in: Lensa US P 2 C2 - 2 weeks ago
Groveport, United States Ricart Automotive Full timeRicart Automotive is the nation's largest single-point auto mall, with over 67 acres, two locations and outstanding employees who are passionate about their contribution to the development and growth of our company. We are driven, we are trusted, we are sharp, we are welcoming and we are ONE team! We offer our customers the best shopping experience with...
-
Warehouse Receiving and Returns Supervisor
Found in: Talent US 2 C2 - 7 days ago
Groveport, United States Careerbuilder-US Full timeOur client is a major 3PL for a wide variety of products, mainly dealing with beauty, wellness, and other, similar products. We are searching for a sharp and diligent Warehouse Receiving Supervisor to join our client’s main operation, located in the city of Columbus, OH. This is a full-time, direct-hire position. Monday to Friday. 8 am to 5 pm. Hours...
-
Maintenance Manager
1 week ago
Groveport, United States Path Engineering Full timeJob DescriptionJob Description```RoleAs a Maintenance Manager (also known as Equipment Maintenance Supervisor, Maintenance Coordinator), you'll analyze equipment failures, improve and maintain Total Productive Maintenance (TPM) program, assist in various equipment improvement and maintenance projects, and supervise department employees. You'll also...
-
Local CDL-A night positions
Found in: Jooble US O C2 - 2 weeks ago
Groveport, OH, United States MacArthur Co Full timeJoin our growing company as a Local Delivery Driver and enjoy the perks of being home every night! We are looking for individuals with a valid Class A CDL and a current DOT medical card who are passionate about delivering exceptional service. This is not a drop and hook position, drivers unload material. Provide outstanding customer service by assisting...
-
Production Manager Automation
Found in: Resume Library US A2 - 10 hours ago
Groveport, Ohio, United States Welspun USA Full timeJob Summary: As the Production Manager, you will play a vital role in overseeing our production processes to ensure the highest standards of quality and efficiency. You will lead a team of dedicated professionals, manage resources effectively, and foster a culture of excellence and teamwork. If you are a proactive leader with a passion for delivering...