Service Technician

6 months ago

Salem, United States Panasonic Full time

About Hussmann:

Hussmann is a subsidiary of Panasonic USA. We are a leader in providing display merchandisers, refrigeration systems, installation and services to food retailers around the world. We do more than provide a refrigeration system or install and maintain equipment. We provide our customers with solutions to make their businesses better. Finding a better way has always been the Hussmann way. Since 1906, our focus on innovation has helped food retailers succeed. We hold over a 122 patents and 320 international patents from more than a dozen countries. We collaborate with customers across a variety of food retail segments as we work towards fulfilling a promise for better businesses, better partners, and a better world.

About this Role:

You will maintain, diagnose, and repair refrigeration, heating and air-conditioning systems commonly installed in supermarkets, convenient stores and cold storage facilities. You will work with minimum guidance. You will develop first line customer relations and identify potentials sales opportunities.

Responsibilities:

Perform prescribed, routing maintenance procedures on supermarket refrigeration system and self-contained temperature-controlled merchandisers with direction from a Master or Lead Service Technician.Responsible performing preventative maintenance compressor change assists, leak searching and coil washing with direction from a Master or Lead Service Technician.Acquire knowledge through on-the-job training which includes new product development, service bulletins, computer-based training and issues.Communicate promptly and effectively.Demonstrate ability to use a hand-held computer to complete necessary customer paperwork and invoicing truck inventory in an accurate, neat an orderly manner and follow vehicle maintenance program guidelines (if applicable).The ability to identify and use the standard tools of the trade, including refrigerant recovery equipment.Develop excellent customer to Field Service Manager or Area Service ManagerAdditional responsibilities as assigned.

Formal Education/Experience Requirement:

High School Diploma/GED and Certification from a Technical School  or  High School Diploma/GED and 3 Years of experience in HVAC

Qualifications:

Must have a Valid Driver’s License and maintain a safe driving record accordance with the Fleet be physically able to walk distances, bend and crouch, climb ladders, work at high elevations and lift/carry objects up to fifty pounds, repetitively and for an external have excellent verbal and written communication skills, detail orientated and highly have strong mechanical be able to work nights and/or weekends as required.Working knowledge of commercial refrigeration, supermarket experience is leadership and business 608 Universal Certification.Superior decision-making ability and paperwork have excellent verbal and written communication skills, detail orientated and highly motivated.

Benefits:

Company vehicle providedIncentives paid twice per yearBenefits first dayPaid training with access to Hussmann Institute Online libraryPaid drive time (including overtime)Health InsuranceDental and Vision Insurance401k with Company Matching ContributionDiscretionary 401k Company ContributionTuition Reimbursement ProgramLife/Disability InsuranceFamily LeavePanasonic Employee DiscountsPaid Vacation and 12 HolidaysEmployee Assistance Program

Hussmann is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetics, marital status, pregnancy, or any other non-merit based factor .

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