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Case Worker_NE-FL_701-Social Services Department

5 months ago


Panama City, United States The Salvation Army Full time

About this opportunity:

This position is responsible for monitoring assigned caseload of clients participating in the transitional housing and Pathway of Hope programs program; establishes program plan/goals and evaluates client's progress by conducting routine meetings with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment.

Key responsibilities:

Interviews applicants to determine eligibility for program enrollment based on established guidelines and requirements; conduct needs assessment, obtain pertinent information and establish program goals for eligible clients; refers applicants to other agencies if not appropriate for program. Develops intake and case plans for client; instructs clients in completing necessary paperwork including goals and/or budget forms; completes orientation check-off form and obtains release of information forms when appropriate; completes social history on new clients each week. Receives and hosts applicants visiting Territorial Headquarters for an interview; contacts department heads or hiring managers announcing applicant arrivals and coordinates applicant interviews and meetings with the Territorial Human Resources Director and Employment Manager. Prepares and maintains case records and logs on all assigned clients; ensures the accuracy and completeness of the same; enters pertinent information into the established Homeless Management Information System (HMIS). Meets regularly with clients to discuss and evaluate their progress; prepares accurate and up-to-date records documenting the same; receives incident reports and enforces disciplinary actions for infractions of the house guidelines. Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed.

What we are looking for in you:

Two years of college coursework from an accredited college or university in Social Work, Behavioral Science, or a related field AND Two years’ experience working in a social or public service environment with experience assisting the public OR Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Physical Requirements and Working Conditions:

Limited amount of physical effort required associated with walking, standing, lifting and carrying objects up to 50 lbs. on occasion. Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts with noise, dust, dirt, and the like.

Employee Benefits

Medical, Dental and Vision Insurance Paid Time Off (PTO) and Holiday Pay Life Insurance Retirement Plans and more

To learn more about The Salvation Army, click