Assistant Shift Slot Manager
3 months ago
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more
WE LOVE OUR WORK.
Promoting a fun and exciting environment with a positive and upbeat attitude Directly managing slot operations and monitoring all related services affecting the department on assigned shift Promoting exceptional guest service and development Counseling, guiding and coaching team members in all aspects of the job Administering evaluations, performance reviews and merit compensation within established guidelines Maintaining work schedules for assigned team members Ensuring efficient staffing levels by managing hiring, promotions, demotions and termination decisions Ensuring guest recognition and development are a primary focus for all team members Maintaining the highest standards of guest service and integrity in the slot department Ensuring all teams members adhere to department policies, procedures, internal controls and gaming regulations Ensuring all areas are staffed properly and managing team members throughout the slot floor Witnessing jackpot pay offs and verifying jackpot pay outs at established levels Inspiring and motivating team members to perform to their highest potential Managing turnover and budgeted goals
BRING US YOUR BEST.
Bachelor's degree (B. from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Strong proven leadership skills Strong guest service skills Must be proficient in Microsoft applications (Outlook, Excel, Word) Proven communication and interpersonal skills Ability to work well with others, able to proactively interact with guests Empower employees to use their creativity to retain and attract new guests Ability to track departmental expenses, balance and justify expenses at end of month Strong project management and execution skills Strategic and analytical Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
STAY IN THE GAME. FOLLOW US.
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