Quality Supervisor
2 weeks ago
The Quality Assurance Supervisor is responsible for ensuring that the products manufactured in the organization meet the customer’s expectations. Assures consistent quality of production by developing and enforcing Quality Management System, (QMS); validating processes; providing documentation; managing staff.
Essential Duties and Responsibilities
- Preparing and completing action plans; implementing production, productivity, quality, and customer service standards;
- Identifying and resolving problems; completing audits; determining system improvements; implementing change.
- Develops quality assurance plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures; monitoring inventories
- Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures
- Maintains and improves product quality by completing product, company, system compliance and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs and manufacturing and training methods.
- Prepares and maintains quality documentation and reports by collecting, analyzing, and summarizing information and trends including failed processes, stability studies, recalls, corrective actions and re-validations.
- Assist with Six Sigma Efforts and Education in collaboration with the operations team Implementation of Root Cause Analysis and Corrective Action Process
- Problem Containment, Investigation and Response to Customers
- Develop QMS Improvement plans, annual goals, and submit data to support budget Assist with internal QMS Audits and external supplier quality audits
Education Requirements/Work Experience
- Associate’s’ Degree from an accredited college or university or equivalent experience required.
- Bachelor’s degree and Quality certification (CQMOE, CQE, or CQA) preferred
- Manufacturing industry-specific experience preferred
- Computer Skills: Microsoft Office -- MS Word, Excel, and PowerPoint.
- Experience with ERP (NetSuites)
Benefits
- Day Shift: 730am-530pm Monday-Thursday, with overtime as needed on Fridays
- $50K-$55K + overtime on hours worked greater than 40/week, PLUS 7% quarterly bonus
- Health Benefits
- Dental Insurance
- Vision Insurance
- Company Paid-Life Insurance
- 401K Match Program
- Employee Assistance Program
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