Banquet Manager

3 weeks ago

WinstonSalem, United States Gecko Hospitality Full time

Essential Responsibilities • Display’s a high level of floor presence and availability to the membership and event hosts. • Greets and seats members and guests, coordinates event set up and floor plans with the club's event director to ensure all event needs are being met. • Schedules all banquet staff according to the weekly BEO’s and sends out the corresponding event sheets to the F&B Management Team. • Ensures correct appearance, cleanliness and proper set-up of all banquet events. • Checks the maintenance of all equipment in the dining rooms or event space and reports any deficiencies to the Clubhouse Manager. • Ensures all cleaning of equipment and storage areas are complete according to daily schedules • Serves as a liaison and coordinates food service and programming between FOH and BOH staff. • Works in tandem with the Catering and Event Manager and Food and Beverage Managers • Approves weekly timecards in Paychex for banquet staff • Ensures opening and closing tasks are assigned/completed daily. • Trains, coaches and mentors all staff on a regular basis. • Carefully supervises to help ensure proper service. Actively assists with service, bartending, table clearing, food running and resetting when necessary. • Inspects service staff to ensure that they are always in proper and clean uniforms based on event type. • Recommends new hires, assists with onboarding, trains and supervises service staff. • Directs shift meetings and lineup with service personnel; communicates information and policy changes and briefs proper personnel. • Oversees service on a daily basis, ensuring the memberships needs and expectations are always met. • Completes quarterly inventory checks of all silverware, china and glassware and linen stock. • Handles member/guest/employee issues and informs supervisor of resolution and if further action is warranted. • Ensures that all safety, accident and emergency policies and procedures are in place and followed. • Assumes various roles in all areas of Food and Beverage service. • Performs other duties as assigned by the Clubhouse Manager. • Attends weekly meetings as scheduled by the Clubhouse Manager. 

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