Yard Customer Service Associate
1 month ago
WHAT YOU'LL DO:
CUSTOMER SERVICE
- Assisting Customers with orders
- Use of 2-way radio to communicate to co-workers
- Direct customer traffic to appropriate area(s)
- Filling customer orders in a timely manner
- Solving customer issues, problems, and concerns to the best of your ability
- Reading and understanding Invoice and Order tags
- Covering yard shed during co-workers’ breaks
STOCKING
- Stocking all Lumber products to appropriate area/ rack
- Stocking all other products in appropriate area/ rack
- Clear the Isles and Bays of all wrapping material and packing bands
EQUIPMENT
- Safely operate Forklifts in Yard for loading, stacking and building orders
- Safely operate Machinery such as Arm Saw, Table Saw, etc.
- Proper use of 2-way radio to communicate in the Yard
- Safely use tools such as box cutters, tin snips, and tape measure
- Use of a hard hat, gloves, goggles when appropriate
FORMS, SIGNS, AND REMINDERS
- Able to read and understand Customer Orders
- Use of return slips for customer returns
- Use of Order Stickers to label orders and special orders including returns
- •Use of Cut sheet(s) and other forms such as farmload pull sheet(s) when appropriate
About Ashby Lumber Company:
Ashby Lumber serves the entire Bay Area from locations in Berkeley and Concord.We supply contractors and homeowners with everything needed for residential and commercial remodeling, rebuilding, and renovation such as lumber, tools and hardware, doors, windows, paint, faucets, sinks, and toilets.
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