Customer Service Specialist
3 weeks ago
Customer Service Agent
Pay Range: $22-$24/hr.
Work Schedule: Fully onsite M-F 8:30am - 4:30pm, or 9:30am - 5:30pm as assigned, and rotate into some weekend shifts (not every weekend) through peak pre-Holiday season 2024. (Not remote)
This is a Seasonal Temporary Project Starting Mid. Sept. through peak holiday season. .
Customer Service Agents needed who have experience providing technical and non-technical product support to customers by email and phone. Assist customers with questions and set up of decorative animatronic, robotic and mechanical toys and lighted display products for Halloween and Christmas.
Help guide customers through parts assembly step and problem solving. questions, orders, new or replacement parts and accessories, resolve shipping/delivery status issues. Resolve escalated calls and provide the highest level of customer service and satisfaction. Report to the Operations Manager.
Qualifications/Experience:
- 1 – 2 yr. min. experience in business communications in emails and phone calls. Attention to excellent client customer experience
- Proficient computer skills, MS Office, Zendesk. Adobe pdf.
- Use laptop and phone and will learn CRM software to track calls and inquiries etc.
- Experience handling escalated calls and handle ALL calls and emails with the highest-level of customer care and satisfaction.
- Follow company policies
- Understand product assembly diagrams and schematics to identify issues; resolve with customers via phone or email
- Electronics assembly know- how to help determine whether a parts issue or possible user error.
- Provide technical support and kind assistance to resolve..
Desired skills/qualities:
You'll be a great fit if you love Seasonal Holidays Have a passionate interest in specialty goods, fashion, and toys for holidays, and love working with a team who share the same passion for the products and industry.
- You’re outgoing, have a positive attitude and connect with customers with a ‘Smile through the phone.’
- You have attention to details.
- Team -oriented with ability to problem solve , use resources to create a happy customer experience
- You have a sense of urgency, and have compassion for the customer, passionate about Halloween and holiday products
- High accuracy, reliability, strong work ethic and accountability
-
Customer Service Specialist
2 weeks ago
Berkeley, United States Certified Employment Group Full timeJob Description Job Description Customer Service Agent Pay Range : $22-$24/hr. Work Schedule: Fully onsite M-F 8:30am - 4:30pm, or 9:30am - 5:30pm as assigned, and rotate into some weekend shifts (not every weekend) through peak pre-Holiday season 2024. (Not remote) This is a Seasonal Temporary Project Starting Mid. Sept. through peak holiday season. ....
-
Customer Support Specialist
7 days ago
Berkeley, United States Kelly Services, Inc. Full timeProvide efficient and professional customer support via phone and email through our ticketing system - Manage a high volume of support requests daily, ensuring that our customers receive the best solutions possible - Maintain precise and accurate han Support Specialist, Support, Specialist, Customer, Retail, Staffing
-
Client Service Specialist- AT&T
2 days ago
Berkeley, United States Clear Concepts Management Full timeIf you're ready to embark on a path that fosters growth, learning, and hands-on experience in the world of client relations, we encourage you to explore the opportunity of becoming an Entry Level Client Service Specialist at Clear Concepts Management. In this role, you'll have the chance to build a strong foundation of customer service expertise while...
-
Client Service Specialist- AT&T
5 days ago
Berkeley, United States Clear Concepts Management Full timeJob DescriptionJob DescriptionIf you're ready to embark on a path that fosters growth, learning, and hands-on experience in the world of client relations, we encourage you to explore the opportunity of becoming an Entry Level Client Service Specialist at Clear Concepts Management. In this role, you'll have the chance to build a strong foundation of...
-
Customer Service Representative
7 days ago
Berkeley, United States Eagle Peak Solutions Inc. Full timeThe customer comes first within the hospitality industry and that is no exception at Eagle Peak Solutions. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating...
-
Customer Service Representative
5 days ago
Berkeley, United States NGM Marketing Full timeJob DescriptionJob DescriptionLike the hospitality industry, the primary purpose of the Customer Service Representative is to meet and exceed company sales goals in conjunction with cultivating a long-term relationship with our client’s customers. As a Customer Service Representative, you will discover the value of personal interactions through hospitality...
-
Customer Service Rep
9 hours ago
Berkeley, United States Ashby Lumber Company Full time $18 - $26OBJECTIVES:The store is divided into Departments based on categories of goods stocked. The Floor Sales is in charge of an assigned area of the store and is responsible for all activity within that area as though operating his own store (think of it as your store within the store). The Specialist will work to increase sales of merchandise within the area by...
-
Customer Service Rep
2 days ago
Berkeley, United States Ashby Lumber Company Full timeOBJECTIVES:The store is divided into Departments based on categories of goods stocked. The Floor Sales is in charge of an assigned area of the store and is responsible for all activity within that area as though operating his own store (think of it as your store within the store). The Specialist will work to increase sales of merchandise within the area by...
-
Yard - Customer Service
2 weeks ago
Berkeley, United States Ashby Lumber Full timeThe first priority of this position is to assist customers with orders and loading of customer's vehicles. This position demands individual alertness and safety practice. The ability to safely operate heavy machinery and power vehicles such as forkli Customer Service, Yard, Retail, Construction, Customer, Skills, Stocking
-
Specialist
4 weeks ago
Berkeley, United States ICANN, LLC Full time**Overview**: A Specialist’s main responsibility is providing superior customer service, facilitating efficient sales transactions and general maintenance of the sales floor. Maintaining our standard of superior customer service with each interaction. Educating customers, listening with empathy, showing compassion, and understanding while facilitating a...
-
Yard - Customer Service
2 weeks ago
Berkeley, United States Ashby Lumber Full timeJob Details Job Location: Ashby Lumber Berkeley - Berkeley, CA Position Type: Full Time Education Level: High School Salary Range: $19.00 - $23.00 Hourly Job Shift: Day Job Category: General Labor Description Ashby Lumber has proudly served the entire Bay Area for 50 years. We supply contractors and homeowners with everything needed for residential...
-
Customer Service
3 days ago
Berkeley, United States Clear Concepts Management Full timeJob DescriptionJob DescriptionClear Concepts Management is a sales and client management firm dedicated to delivering exceptional solutions to our clients. We specialize in sales and customer acquisition, striving to provide unmatched service and results for our exclusive clients. As we continue to expand our operations, we are seeking a motivated and...
-
Berkeley, United States NGM Marketing Full timeAre you ready to turn a new leaf this year and fall head first into a new and fulfilling career? When you think about important qualities for your next employer to have, do growth, originality, enthusiasm, and investment in people and infrastructure come to mind? If so, then Next Generation Marketing is the place for you. If you want to join a team that...
-
Berkeley, United States NGM Marketing Full timeAre you ready to turn a new leaf this year and fall head first into a new and fulfilling career? When you think about important qualities for your next employer to have, do growth, originality, enthusiasm, and investment in people and infrastructure come to mind? If so, then Next Generation Marketing is the place for you. If you want to join a team that...
-
Berkeley, United States NGM Marketing Full timeJob DescriptionJob DescriptionAre you ready to turn a new leaf this year and fall head first into a new and fulfilling career?When you think about important qualities for your next employer to have, do growth, originality, enthusiasm, and investment in people and infrastructure come to mind? If so, then Next Generation Marketing is the place for you. If you...
-
Fusion Security Specialist
3 weeks ago
Berkeley, United States Security Industry Specialists, Inc. Full timeAbout this position:Department: RetailLocation: Berkeley, CaliforniaEmployment Type: Full timeAbout us: Security Industry Specialists, Inc. (SIS) provides security solutions to some of the most recognized companies and brands in the world. We deliver services that consistently exceed those of our peers. We accomplish this through innovation, constant...
-
Entry Level Customer Service Representative
1 week ago
Berkeley, United States Clear Concepts Management Full timeAre you passionate about providing exceptional service and creating positive experiences for customers? Do you thrive in a fast-paced environment where your communication skills and attention to detail are valued? If so, we invite you to join our dynamic team as an Entry Level Customer Service Representative at Clear Concepts Management, a leading customer...
-
GUEST SERVICES
2 days ago
Berkeley, United States Backroads Full time- Guest Services Specialist At Backroads were passionate about connecting our guests with so many of the most beautiful places in the world. We use our four plus decades of expertise to create exceptional biking, hiking and multi-adventure trips in over 50 countries for people wanting a deeper and richer travel experience. We travel on land as well as by...
-
Customer Service Representative
1 day ago
Berkeley, United States PetVet Care Centers Full timePetVet Care Centers, Inc. is one of the nation’s leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between...
-
Customer Service Associate
1 day ago
Berkeley Springs, United States Blue Flame, Inc. Full time**About us** Blue Flame, Inc. is a small propane business in the four state region. We are professional, agile and customer-centric. Our work environment includes: - Casual work attire - On-the-job training - Relaxed atmosphere **Job Summary**: **Duties**: - Provide information about products and services - Process orders - Resolve customer complaints...