Guest Services Associate 3rd Shift

3 months ago


Ashland, United States ZMC Hotels, LLC Full time
Benefits:
  • Competitive salary
  • Employee discounts
  • Flexible schedule

Company Overview
We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth.  We hire friendly employees who provide quality service. 
 
Job Summary
Fast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.
These are 8 hour shifts that range from 7am-3pm, 3pm-11pm, and 11pm-7am.
 
Responsibilities:
  • Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members. 
  • Address all guest concerns and ensure follow up is complete
  • Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.
  • Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner.
 
Qualifications:
  • Highly organized.
  • Must possess a thorough knowledge of guest service and satisfaction.
  • Requires good communication skills, both verbal and written.
  • Most tasks are performed in a team environment with the employee acting as a team leader.
  • Must possess basic computational ability.
  • Must possess basic computer skills.
 
Benefits/Perks:
  • Medical, Dental, and Vision options for full-time employees 
  • Paid time off and 401(k) for full-time employees
  • All employees get discounts on hotels across the country Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels
  • Regular opportunities for bonuses
  • $250 referral bonus for you and a referred associate
  • DailyPay: access to your already earned wages before payday
  • Opportunities for upward mobility and growth within the company
 



  • Ashland, United States ZMC Hotels Full time

    Benefits: Competitive salary Employee discounts Flexible schedule Company Overview We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary Fast, fun, and...


  • Ashland, United States SpartanNash Full time

    At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them." Our SpartanNash family of Associates is 17,000 strong,...

  • Store Associate

    3 weeks ago


    Ashland, Nebraska, United States Family Fare Full time

    We are seeking a highly motivated and detail-oriented Guest Care Associate to join our team at Family Fare. In this role, you will be responsible for providing exceptional customer service and supporting the overall success of our store.About the Job:This is a full-time position working approximately 40 hours per week.You will work in a team environment with...


  • Ashland, Massachusetts, United States Professional Staffing Group Full time

    We are seeking an experienced Registered Nurse for the 3rd shift to join our team at Professional Staffing Group. The ideal candidate will have at least 2 years of experience in a hospital setting, specifically in medical-surgical units, and must be comfortable working with medical patients.Responsibilities: Provide high-quality nursing care to...


  • Ashland, Wisconsin, United States ZMC Hotels Full time

    Why Join ZMC Hotels?ZMC Hotels offers exciting opportunities for individuals looking to start or advance their hospitality careers. As a Guest Services Associate 3rd Shift, you will be part of a dynamic team dedicated to providing exceptional service to our guests. With a strong focus on teamwork and customer satisfaction, we offer a supportive and engaging...


  • Ashland, United States Lutheran Social Service Full time

    Job Details Level Experienced Job Location The Good Shepherd - Ashland, OH Position Type Full Time Education Level 2 Year Degree Salary Range $32.50 - $35.25 Hourly Travel Percentage None Job Shift 3rd Shift Job Category Health Care RN New Sign On Bonus FT $5,000 GENERAL SUMMARY: Responsible for administering nursing service in accordance with current...


  • Ashland, Kentucky, United States MJ Ashland Buyer LLC Full time

    Job Title: Food and Beverage Service AssociateAbout Us:MJ Ashland Buyer LLC is a dynamic workplace where guest satisfaction and excellence converge. We are dedicated to creating vibrant entertainment experiences that exceed expectations.Role Summary:We are seeking friendly, upbeat individuals with a passion for delivering exceptional guest service. As a Food...


  • Ashland, Oregon, United States Ashland Springs Hotel Full time

    Imagine working in a serene spa environment, where guests come to relax and rejuvenate. As our Luxurious Spa Guest Services Coordinator, you'll be the welcoming face of our hotel, providing exceptional guest service and ensuring smooth operations.About UsAshland Springs Hotel is a prestigious hotel located in charming Ashland, Oregon. Our historic hotel...


  • Ashland, Wisconsin, United States ZMC Hotels Full time

    At ZMC Hotels, we pride ourselves on delivering exceptional hospitality experiences for our guests. We are seeking a skilled and motivated Front Desk Associate to join our team.About the Job:This role involves providing top-notch customer service to our guests, while also working collaboratively with our team to achieve business objectives.Key...

  • Warehouse Assembler

    2 weeks ago


    Ashland, United States Candidate Source Ltd Full time

    Candidate Source has immediate job openings for Production Associates with a growing Manufacturer in Ashland, VA. These positions offer 40+ hours per week, weekly pay, and the opportunity for long term growth. Shift:1st Shift: Monday-Friday - 6:00am - 2:30pm 2nd Shift: Monday-Friday - 2:00pm - 10:30pm 3rd Shift: Sunday-Thursday - 10:00pm - 6:30am Job...


  • Ashland, Wisconsin, United States ZMC Hotels Full time

    Your RoleIn this role, you will be responsible for delivering exceptional guest experiences, ensuring that all interactions are positive and memorable. Your key responsibilities will include:Providing efficient and courteous service to guestsAddressing guest concerns and following up on issuesMaintaining room inventory status and achieving optimal revenue...


  • Ashland, Kentucky, United States MJ Ashland Buyer LLC Full time

    Malibu Jack's Ashland is seeking friendly and enthusiastic individuals to join our team as Food Service Associates. This role is perfect for those who enjoy providing excellent customer service and working in a fast-paced environment.As a Food Service Associate, you will be responsible for ensuring that every guest receives a warm welcome and exceptional...


  • Ashland, Ohio, United States Ashland Springs Hotel Full time

    Job SummaryWe are seeking a highly skilled Dining Services Associate to join our team at Ashland Springs Hotel in Ashland Springs FB, ASRES. As a key member of our dining staff, you will be responsible for providing exceptional customer service to our guests, ensuring their dining experience is enjoyable and memorable.Main Responsibilities:Greet guests and...


  • Ashland, Kentucky, United States Fairfield Ashland Full time

    About the JobWe are seeking a highly skilled Hospitality Guest Room Attendant to join our team at Fairfield Ashland. This is a full-time position that requires strong attention to detail, excellent communication skills, and the ability to work well in a fast-paced environment.The successful candidate will be responsible for maintaining clean and attractive...


  • Ashland, Nebraska, United States Family Fare Full time

    Family Fare offers a competitive salary of $35,000 per year. As a Guest Care Associate at Family Fare, you will have the opportunity to work in a fast-paced retail environment where you will be responsible for providing exceptional customer service.Key Responsibilities:Process guest services such as credits, over-rings, refunds, etc.Assist guests with...


  • Ashland, Pennsylvania, United States The Common Man Full time

    The Spa at The Common Man is seeking a Front Desk Hospitality Associate to provide exceptional customer service and support to our clients. As a key member of our front desk team, you will be responsible for delivering a seamless client experience, handling client requests, and driving sales growth through up-selling and cross-selling opportunities. About...

  • Front Desk Associate

    2 weeks ago


    Ashland, United States UPPERKUTS BOXING CLUB Full time

    About Us:Upperkuts Boxing Club is one of Massachusetts' premier boxing gyms. We believe in the power of boxing and fitness, and our mission is to provide an environment where our members can meet their fitness goals. We're looking for a friendly and organized Front Desk Associate to join our team and be the first point of contact for our members and...

  • Front Desk Associate

    2 weeks ago


    Ashland, United States UPPERKUTS BOXING CLUB Full time

    About Us: Upperkuts Boxing Club is one of Massachusetts' premier boxing gyms. We believe in the power of boxing and fitness, and our mission is to provide an environment where our members can meet their fitness goals. We're looking for a friendly and organized Front Desk Associate to join our team and be the first point of contact for our members and...


  • Ashland, Ohio, United States Healthcare Services Group, Inc. Full time

    We are seeking a highly skilled and experienced Dining Services Associate to join our team at Healthcare Services Group, Inc. in Owensboro, KY. As a key member of our culinary team, you will be responsible for preparing and serving high-quality meals to our residents and clients.About the RoleThe successful candidate will have a passion for delivering...

  • Sales Associate

    3 months ago


    Ashland, United States Spencer Gifts Full time

    Spencer's - Ashland Town Center [Retail Sales / Store Assocaite / Cashier] As a Sales Associate @ Spencer's, you'll: Maintain Guest Services; Efficiently operate POS, maintaining security of cash; Support the Store Management Team by generating sales, conducting housekeeping, merchandising, signing, pricing, POS operations and loss prevention...Immediate...