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Medical Receptionist

3 months ago

Waterbury, United States TEKsystems Full time

We are seeking a skilled and compassionate Medical Receptionist to join our dedicated team. If you have a passion for patient care and excellent organizational skills, we invite you to apply

The front desk role is essential in the management of the patient process and is a liaison between the clinician, referring specialist, and the patient. The chosen employee must simultaneously maintain the waiting room, assist patients and clinicians on an individual basis and manage referrals, etc. The chosen front desk employee will also rotate between back-end duties and phones. 

Responsibilities:

  • Greet patients warmly and provide a friendly, professional atmosphere in the reception area. 
  • Register new patients, collect personal and insurance information, and verify existing patient data.
  • Schedule patient appointments, follow-up visits, and tests with accuracy and efficiency.
  • Answer phone calls, respond to inquiries, and assist with appointment rescheduling as needed.
  • Coordinate with medical staff to ensure the smooth flow of patient visits.
  • Handle patient check-ins and check-outs and maintain accurate electronic medical records.
  • Process insurance claims and assist patients with billing inquiries.
  • Maintain the cleanliness and organization of the reception area.
  • Adhere to HIPAA regulations and ensure patient confidentiality is always maintained.
  • Collaborate with other office staff to enhance the overall patient experience.

Requirements:

  • Proven experience in a similar role in a healthcare setting.
  • Experience as a Medical Receptionist or Medical Call Center/Customer service, pharmacy or related preferred. 
  • Prior EMR/EHR experience preferred.
  • Familiarity with medical terminology, insurance procedures, and electronic health records.
  • Excellent communication and interpersonal skills, with the ability to build rapport with patients.
  • Strong organizational and multitasking abilities to manage a busy front desk efficiently.
  • Proficiency in using computer systems and basic software applications.
  • Attention to detail and accuracy in patient data entry and scheduling.
  • High school diploma or equivalent. 

Details:

  • Schedule: Monday - Friday | 8:00am - 4:30pm
  • Pay: $18 - $20/hr. based on related experience
  • Pay cycle - weekly | medical, dental & vision benefits offered.

Added Benefits:

  • Competitive salary and benefits for qualified candidates
  • Health/Vision/Dental Insurance
  • Monday to Friday schedule – no weekends

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.