Service Advisor

7 months ago


Chula Vista, United States Mossy Automotive Group Full time

As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and service repairs/maintenance. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.

Employees in this position will be paid a base hourly wage at the applicable minimum wage rate - $17.00 per hour, plus commissions. Commission amounts vary based on performance, with the expected average annual earnings of approx. $70,000 to $123,000.

At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family. We promise to deliver the same award winning service and value that our community has come to expect from our dealership through the years.

Benefits

Medical, Dental & Vision

Group Insurance Plans & Discounts

401K Retirement Savings Plan

Paid Vacation and Holidays

Disability Insurance

LAP (Life Assistance Program)

Basic Life, Dependent & Accident Insurance

Growth Opportunities

Paid Training

Employee Purchase Incentives

Responsibilities

Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.

Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled

Advise customers of estimated service and repair costs and review details of service/repair invoice to gain their understand of all services provided.

Distribute work between technicians efficiently

Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been carried out appropriately and on schedule.

Qualifications

Organized and friendly personality

Demonstrated ability to manage others

Time management skills

Fantastic communication skills with your customers

Professional, well-groomed personal appearance.

Clean driving record & CA Driver’s License

Willing to submit to a pre-employment background check & drug screen

Basic understanding of vehicle system

Superior customer service skills

Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility.


  • Service Advisor

    7 months ago


    Chula Vista, United States Sunroad Enterprises Full time

    Service Advisor - Toyota Chula Vista Main St, Chula Vista, CA , USA Req # Friday, March 22, Service Advisor Non-Exempt Job Summary: A Service Advisor works with customers to schedule service work and communicate any additional service needed. Service Advisors also handle the administrative and customer relations aspects of service...

  • Service Advisor

    3 months ago


    Chula Vista, United States Sunroad Automotive Full time

    Job DescriptionJob DescriptionBefore applying to this job opening, please review the Company's Applicant Privacy Policy located at: https://sunroadenterprises.com/applicantprivacypolicy/This Applicant Privacy Policy governs the Company's collection, use, and sharing of personal information you provide during the application process.Service Advisor -...


  • Chula Vista, United States Ulta Beauty Full time

    Ulta Beauty - 2015 Birch Road Suite 1801 [Sales Associate / Team Member] As a Beauty Advisor at Ulta Beauty, you'll: Make eye contact, smile, and promptly acknowledge and greet each guest entering the store; Determine each guest need and answer questions concerning products and services; Partner with management to ensure the guest needs are met; Recommend...


  • Chula Vista, California, United States Intuit Full time

    At Intuit, we are seeking a Corporate Tax Advisor who can provide expert guidance and support to our customers. As a member of our team, you will be responsible for managing complex business tax returns for Partnerships and S Corporations.The ideal candidate will possess a strong knowledge of federal and state tax laws and regulations for business and...


  • Chula Vista, California, United States Super Star Car Wash Full time

    This retail sales professional will work in a dynamic environment, guiding customers through their options and finding solutions that meet their needs. The role involves prolonged periods of standing and walking, manual tasks, and operating equipment. You'll need to maintain stamina and endurance throughout the shift. The estimated salary range for this role...


  • Chula Vista, California, United States Chula Vista Honda Full time

    About the RoleThis is a fantastic opportunity for an individual who enjoys working with customers and has strong communication skills. As a Service Advisor, you will be responsible for building relationships with our clients and ensuring their vehicle repair needs are met.Key ResponsibilitiesDetermine customer vehicle repair needs and provide detailed...


  • Chula Vista, California, United States Sunroad Automotive Full time

    Job Summary:The role of a Certified Toyota Service Technician at Sunroad Automotive requires in-depth knowledge of Toyota systems and adherence to the company's service standards.We are seeking a skilled technician who can perform diagnostic, maintenance, and repair services specifically on Toyota vehicles. This involves identifying mechanical problems,...

  • Retail Advisor

    2 weeks ago


    Chula Vista, California, United States T-Mobile Full time

    About Our Company">T-Mobile is a leading provider of wireless communication services with a strong focus on customer satisfaction.">Job Description">This role involves working as a Sales Associate / Team Member at T-Mobile, helping customers find the right devices and plans to meet their needs.">Key Responsibilities">Some of the key responsibilities of this...


  • Chula Vista, California, United States Ulta Beauty Full time

    About Ulta BeautyUlta Beauty is a leading beauty retailer in the United States, offering a wide range of products and services to enhance customers' beauty experiences.Job SummaryWe are seeking highly motivated individuals to join our team as Beauty Advisors at Ulta Beauty. As a Beauty Advisor, you will be responsible for providing exceptional customer...


  • Chula Vista, California, United States Ulta Beauty Full time

    Prestige Beauty Advisor Job Description at Ulta BeautyUlta Beauty is a leading beauty retailer with a rich history and commitment to excellence.Salary Information: The estimated annual salary for this position is around $40,000-$60,000 based on industry standards and the location of the store.Job Overview:This role as a Prestige Beauty Advisor at Ulta Beauty...


  • Chula Vista, United States Public Consulting Group Full time

    Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better....


  • Chula Vista, California, United States Chula Vista Honda Full time

    Job OverviewWe are currently seeking a highly skilled Service Advisor to join our team at Chula Vista Honda.Estimated Salary Range$40,000 - $60,000 per year, based on experience and qualifications.


  • Chula Vista, California, United States Jackson Hewitt - 3508 Full time

    About the RoleWe are currently seeking a skilled Tax Preparer to join our team at Jackson Hewitt - 3508. As a senior member of our staff, you will be responsible for preparing complex tax returns, providing exceptional client service, and working collaboratively with colleagues to meet deadlines and achieve goals.The ideal candidate will have a strong...


  • Sierra Vista, United States Ulta Beauty Full time

    Ulta Beauty - 501 N Highway 90 Byp [Sales Associate / Team Member] As a Beauty Advisor at Ulta Beauty, you'll: Make eye contact, smile, and promptly acknowledge and greet each guest entering the store; Determine each guest need and answer questions concerning products and services; Partner with management to ensure the guest needs are met; Recommend...


  • Chula Vista, California, United States Intuit Full time

    Job SummaryWe are seeking a highly motivated and experienced Business Tax Expert to join our team at Intuit. As a Seasonal Business Tax Expert, you will be responsible for managing complex business tax returns for Partnerships and S Corporations. The ideal candidate will possess a strong knowledge of federal and state tax laws and regulations for business...


  • Chula Vista, United States Scripps Health Full time

    Job DescriptionScripps Health Administrative Services supports our five hospitals and 19 outpatient facilities, which treat half a million patients annually through 2,600 affiliated physicians.This is a Full Time, 12-Hour Night Shift, position located at Scripps Mercy Chula Vista.We invite you to join our Emergency Services Department at Scripps Mercy...


  • Chula Vista, California, United States Ulta Beauty Full time

    Prestige Beauty AdvisorWe're looking for a highly motivated Sales Professional to join our team at Ulta Beauty.About the Job:Provide exceptional customer service by being approachable, friendly, and knowledgeable.Inform guests of current promotions, events, and services within the store to drive sales growth.Meet or exceed individual sales and productivity...

  • Master Technician

    5 days ago


    Chula Vista, California, United States Sunroad Automotive Full time

    About the Job">We are seeking a skilled Master Technician to join our team at Sunroad Automotive in Chula Vista. As a Master Technician, you will be responsible for performing complex diagnostic, maintenance, and repair services on Toyota vehicles.">Key Responsibilities">">Detect and diagnose mechanical issues using computer diagnostic equipment and visual...


  • Chula Vista, United States BMO Financial Full time

    Application Deadline: Retail Banking Sales & Service This is a licensed position requiring the SIE, Series 6, 63, Life and Health The mission of Premier Services is to help mass affluent clientele make real financial progress by understanding and planning for what comes next. A BMO Senior Premier Relationship Manager is charged with managing and growing...


  • Chula Vista, United States Sunroad Automotive Full time

    Job DescriptionJob DescriptionBefore applying to this job opening, please review the Company's Applicant Privacy Policy located at: https://sunroadenterprises.com/applicantprivacypolicy/This Applicant Privacy Policy governs the Company's collection, use, and sharing of personal information you provide during the application process.Certified Toyota...