Member Services Representative

3 weeks ago


Columbus, United States Planet Fitness Full time
Job Summary

The Member Services Representative (Mon 4:30am-1:00pm;Tuesday-Friday 6:00am-2:00pm) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities 

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including: 
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements 



  • Columbus, United States Kelly Services, Inc. Full time

    #x 9; Professionally and courteously assist consumers that contact the Consumer Care Department through a variety of channels, including voice, chat, text/ SMS, email, IoT, and more. Handle tasks such as application or connectivity questions, trouble Customer Service Representative, Customer Service, Representative, Retail, Staffing


  • Columbus, United States Nebraska Owner's Insurance Agency Full time

    Job DescriptionJob DescriptionSalary: Job Title: Customer Service RepresentativeLocation: Columbus, Ginger Moon Insurance AgencyPosition Type: Full-timeBenefits: Competitive pay | Flexible work schedule | Comprehensive training | Opportunities for career growthAbout Nebraska Owner's Insurance Agency:Nebraska Owner's Insurance Agency is a leading...


  • Columbus, United States Acme Brick Tile & Stone Full time

    We are currently seeking a best in class Customer Service Representative with excellent organization skills and a personable disposition to provide product/service information to customers and sales reps. You will assist in resolving product and se Customer Service Representative, Customer Service, Representative, Retail, Manufacturing, Sales


  • Columbus, United States Bostwick Braun Company Inc Full time

    Job DescriptionJob DescriptionCustomer Service Representative – Columbus FastenersFull TimeColumbus, OH, US Summary: The Customer Service Representative (CSR) at Columbus Fasteners, a Bostwick-Braun company, will take inbound calls from customers, and present new merchandise, promotions, and all industrial product offerings including fasteners, tooling,...


  • Columbus, United States Habegger Full time

    Customer Service Representative **Customer Service Representative** Columbus, OH **description** The Habegger Corporation is currently seeking a Customer Service Representative that is responsible, organized, and customer service oriented. As a CSR, you will be the face of Habegger for customer order fulfillment and interfacing via phone, email, and in...


  • Columbus, United States P6 Ohio Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeWe are seeking a friendly, and dedicated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face and voice of our company, interacting with customers daily to provide support across various channels, troubleshoot issues, and ensure complete...


  • Columbus, United States Jobs for Humanity Full time

    Company DescriptionJobs for Humanity is collaborating with Safelite to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: SafeliteJob DescriptionDoes this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's...


  • Columbus, United States Russell Tobin Full time

    Job DescriptionJob DescriptionCompany Overview: Join our dynamic team at Russell Tobin, a leading staffing provider dedicated to delivering exceptional customer service and technical support. We are seeking a highly motivated and skilled Service Desk Agent to join our team and provide top-tier support to our valued clients. If you're passionate about...


  • Columbus, United States Jobs for Humanity Full time

    Company Description Jobs for Humanity is collaborating with Safelite to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Safelite Job Description Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company....


  • Columbus, United States Russell Tobin Full time

    Company Overview: Join our dynamic team at Russell Tobin, a leading staffing provider dedicated to delivering exceptional customer service and technical support. We are seeking a highly motivated and skilled Service Desk Agent to join our team and provide top-tier support to our valued clients. If you're passionate about technology and thrive in a fast-paced...


  • Columbus, United States Russell Tobin Full time

    Company Overview: Join our dynamic team at Russell Tobin, a leading staffing provider dedicated to delivering exceptional customer service and technical support. We are seeking a highly motivated and skilled Service Desk Agent to join our team and provide top-tier support to our valued clients. If you're passionate about technology and thrive in a fast-paced...


  • Columbus, United States Response Inc. Full time

    Job DescriptionJob DescriptionResponse Inc. is a telecommunication-based consulting sales and marketing firm. We help our client’s popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities.We are looking for a self-starter entry-level Verizon Customer Service...


  • Columbus, United States Randstad Full time

    Do you have a background in Business administration, Finance, or Economics, and seeking an opportunity to start a career in financial services?We are actively seeking Financial Representatives/Customer Service Reps to join our Private Sector Retirement Plan Solution Center team in Columbus, Ohio.If you have a background in customer service, have a positive,...


  • Columbus, United States Tangeroutletcanada Full time

    ** Customer Service Representative - Columbus** **Job Category****:** Field **Requisition Number****:** CUSTO02303 Showing 1 location **Job Details** **Description** As a Customer Service Representative with Tanger Outlets, your work will matter. We ensure a great experience working alongside other talented and self-motivated people. Our mission is to...


  • Columbus, United States Russell Tobin Full time

    Position – Customer Service Representative.Location – Columbus, OHDuration – 6 Months Contract Position DescriptionClient Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department...


  • Columbus, United States Russell Tobin Full time

    Position – Customer Service Representative.Location – Columbus, OHDuration – 6 Months Contract Position DescriptionClient Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department...


  • Columbus, United States MW Industries Full time

    ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO002987 Showing 1 location **Job Details** **Description** **JOB SUMMARY** Establish and maintain customer relationships and customer orders/releases. Facilitate between inside/outside sales, customers and locations throughout MW Industries. Responds...


  • Columbus, United States Rose International Full time

    Date Posted: 04/18/2024 Hiring Organization : Rose International Position Number: 462562 Job Title: Financial Services Representative Job Location: Columbus, OH, USA, 43215 Work Model: Onsite Shift: 11:00AM to 8:00PM EST Monday thru Thursday and Friday from 9:00AM to 6:00PM EST. No weekends. Employment Type: Temp to Hire Estimated Duration...


  • Columbus, United States Masis Staffing Solutions Full time

    Customer Service RepresentativePosition Summary: This position is partial in the office and partial remote with training and potential weekly meetings held at the office. The Customer Service Account Representative maintains client accounts, which includes providing status information, facilitating production processes, and acting as the liaison between the...


  • Columbus, United States Masis Staffing Solutions Full time

    Customer Service RepresentativePosition Summary: This position is partial in the office and partial remote with training and potential weekly meetings held at the office. The Customer Service Account Representative maintains client accounts, which includes providing status information, facilitating production processes, and acting as the liaison between the...